Ubefone Selects CounterPath's Bria Enterprise Solution, Providing Clear, Reliable Communications for its Customers

Rhea-AI Summary

CounterPath Corporation (NASDAQ:CPAH) has partnered with Ubefone to create a customized Unified Communication (UC) solution for European markets. The Bria Enterprise platform enhances communication quality and reliability, featuring tiered service packages. Ubefone's transition from a previous vendor addresses significant quality issues, leading to customer acquisition. This collaboration signifies CounterPath’s commitment to delivering enterprise-grade applications, supporting businesses in a remote working environment.

Positive

• Partnership with Ubefone enhances market presence in Europe.
• Introduction of tiered service packages (Professional, Suite, Premier) caters to diverse customer needs.
• Bria Enterprise improves communication quality, addressing past vendor issues for Ubefone.
• CounterPath's technology meets various industry requirements, expanding customer base.

Negative

• None.

CounterPath and Its Valued Distributor WCS Europe, Partner With Ubefone to Create a Custom Unified Communication (UC) Solution for European Markets

VANCOUVER, BC / ACCESSWIRE / October 28, 2020 / CounterPath Corporation (NASDAQ:CPAH)(TSX:PATH), a global provider of award-winning Unified Communications and Collaboration (UCC) solutions for enterprises and service providers, today announced that it has developed a white-labelled Bria Enterprise solution for Ubefone, a cloud telephony and VoIP operator based in France. The CounterPath solution offers superior quality, reliability, and communication services over their previous UC solution.

Leveraging Bria Enterprise, Ubefone worked with CounterPath to create a customized Unified Communications solution with tiered service offerings consisting of a Professional, Suite and Premier package. The Premier package includes collaboration services such as messaging, presence, chat rooms, screen sharing, and video conferencing. Real-time technical support and localization services provided by CounterPath value-added distributor, WCS Europe, have been an immense benefit to Ubefone in both, launching their new solution and quickly getting to market.

The CounterPath Bria UC solution offers enterprise-grade applications to mid- and large-sized businesses for desktop and mobile devices. Bria supports high-quality voice and video calling, leveraging any call server or VoIP service. The solution also provides additional CounterPath-hosted services for HD video conferencing, secure messaging and chat rooms, file transfer, and screen sharing.

"Thanks to the CounterPath solution, we now have a solid UC platform," said Patrick Gentemann, Founder and CEO at Ubefone. "Due to significant quality issues, we switched UC vendors to obtain the stability and customization of Bria Enterprise that our customers demanded. Now we are gaining new customers leveraging the CounterPath solution and WCS Europe's tremendous technical support."

"Ubefone is not unique in switching to CounterPath to improve the quality and user experience for their customers," said Todd Carothers, Chief Revenue Officer at CounterPath. "Working with our partner, WCS Europe, we delivered an Ubefone app for the market that will support work from home and other enterprise communication needs. We are excited to see Ubefone grow and help their customers communicate anytime, anywhere, and over any network."

To learn more about Bria Enterprise, please visit the product page. For more information on Ubefone, visit the company website.

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About Ubefone
Founded in August 2014 by Patrick Gentemann, Ubefone is a telecommunications operator specializing in corporate telephony and call centers. Ubefone has developed an innovative platform for unified fixed or fixed-mobile telephony connected to a proprietary virtual switchboard in the cloud. This solution caters to companies with complex and expensive installations and significantly reduces their telephony.

Contact
Aurelie Imbert
Executive Assistant
aurelie.imbert@ubefone.com

About CounterPath
CounterPath Corporation (NASDAQ:CPAH) is revolutionizing how people communicate in today's modern mobile workforce. Its award-winning Bria solutions for desktop and mobile devices enable organizations to leverage their existing PBX and hosted voice call servers to extend seamless and secure unified communications and collaboration services to users regardless of their location and network. CounterPath technology meets the unique requirements of several industries, including the contact center, retail, warehouse, hospitality, and healthcare verticals. Its solutions are deployed worldwide by 8x8, Airbnb, AmeriSave, Aspect, BT, Citibank, Comcast, Fusion, Fuze, Honeywell, Liberty Global, Windstream and others. Learn more at counterpath.com and follow us on Twitter @counterpath.

CONTACTS:
Hanna Miller
Vice President, Marketing
hmiller@counterpath.com

Investor Relations
ir@counterpath.com

SOURCE: CounterPath Corporation

View source version on accesswire.com:
https://www.accesswire.com/612697/Ubefone-Selects-CounterPaths-Bria-Enterprise-Solution-Providing-Clear-Reliable-Communications-for-its-Customers

FAQ

What is the recent partnership between CounterPath and Ubefone about?

CounterPath has partnered with Ubefone to develop a customized Unified Communication (UC) solution, enhancing communication quality for European markets.

What solutions does CounterPath provide through its partnership with Ubefone?

CounterPath provides the Bria Enterprise platform, which includes tiered service packages and enterprise-grade applications for seamless communication.

What are the benefits of the Bria Enterprise solution for Ubefone?

The Bria Enterprise solution improves communication quality and reliability, allowing Ubefone to address customer demands and acquire new clients.

How does the Bria solution support businesses during remote work?

Bria supports high-quality voice and video calling, messaging, and collaboration services, making it ideal for businesses adapting to remote work.

What industry requirements does CounterPath's technology meet?

CounterPath's technology caters to various industries including contact centers, retail, healthcare, and hospitality, providing tailored communication solutions.