SEPTA Launches 3D Fare Gates Pilot Program with Conduent Transportation to Detect and Deter Fare Evasion

Rhea-AI Summary

SEPTA has launched a pilot program using Conduent’s 3D Fare Gate Solution at the 69th Street station in Upper Darby to detect and deter fare evasion. The pilot, which started in April, aims to address fare evasion costing SEPTA $30 million to $40 million annually. The gates, measuring 7 feet, 8 inches tall, use innovative 3D detection optical sensors to allow quick access while detecting ticket fraud. Following the three-month trial, SEPTA plans to expand the gates to other stations with high fare evasion rates. Conduent’s solution has been implemented successfully in Paris, providing reliable data on fare evasion, thus aiding enforcement decisions.

Positive

• SEPTA's pilot program aims to address fare evasion costing $30 million to $40 million annually.
• Conduent’s 3D Fare Gate Solution uses advanced 3D detection optical sensors for accurate fare evasion detection.
• Successful implementation in Paris indicates reliability and effectiveness.
• The solution provides quick access to reporting and analytics for precise enforcement.
• The gates are ADA-compliant and enhance accessibility and equity in transportation.
• Potential expansion to other high fare evasion stations post-pilot indicates scalability.

Negative

• The pilot program is to only one station initially, reducing immediate widespread impact.
• The financial effectiveness is uncertain until post-pilot data is analyzed.
• Only a three-month pilot duration may not fully capture long-term fare evasion trends.
• The cost of implementation and maintenance for wider roll-out is not disclosed, posing financial risk.

SEPTA pilots Conduent’s solution with plans to expand the number of fare gates in the future

Conduent’s 3D Fare Gate Solution is designed to detect, deter and quantify fare evasion, benefiting both agencies and riders

FLORHAM PARK, N.J.--(BUSINESS WIRE)-- Conduent Transportation, a global provider of smart mobility technology solutions and business unit of Conduent Incorporated (Nasdaq: CNDT), today announced a pilot program by the Southeastern Pennsylvania Transportation Authority (SEPTA) using Conduent’s 3D Fare Gate Solution at a Philadelphia area transit station. The pilot aims to track and curb incidents of fare evasion, which costs SEPTA an estimated $30 million to $40 million annually.

SEPTA's pilot program uses Conduent's 3D Fare Gate Solution at the 69th Street station. (Photo: Business Wire)

SEPTA selected the 69th Street station in Upper Darby as its test location for riders traveling on the Market-Frankford and Norristown High Speed lines. The gates, each measuring 7 feet, 8 inches tall, began operating in April. Following the three-month pilot program, the agency plans to expand the fare gates’ availability to other stations, including those with high reported incidents of fare evasion.

“We’re excited to be part of this important pilot for SEPTA to help detect, deter and quantify fare evasion, while simultaneously offering both the agency and riders increased security and convenience,” said Adam Appleby, President, Transportation Solutions at Conduent. “As transit agencies across the country and around the world grapple with how to curb fare evasion, Conduent is poised and ready to deliver our solution, which has shown to deliver meaningful results and helps ensure riders pay their fares.”

Conduent’s 3D Fare Gate Solution uses innovative 3D detection optical sensors, allowing travelers fast and convenient access while detecting and deterring ticketing fraud. The gates also provide transit authorities quick access to reporting and analytics, aiding in enforcement decisions by identifying precisely when and where fare evasion occurs.

The gates, which were also implemented in Paris by Transilien SNCF in 2019, are designed to detect the most common types of fare evasion using advanced, sensor-based feedback mechanisms. The solution, which is ADA-compliant and adaptable to meet agency needs, improves equity in transportation by improving accessibility for all riders as well as helping to ensure passengers pay their share.

SEPTA is one of the largest transit systems in the country, serving five counties in the Greater Philadelphia area and connecting to Delaware and New Jersey transit systems. It operates across six transportation modes and has 2,800 vehicles in service, 285 subway and rail stations, plus 13,000 bus and trolley stops.

Conduent Transportation is a leading provider of streamlined, high-volume mobility services and solutions, spanning road usage charging and advanced transit systems, that enhance the services provided by transportation agencies to benefit the citizens who use them. For over 50 years, the company has helped clients advance transportation solutions in more than 20 countries.

About Conduent
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. The Company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 59,000 associates, process expertise and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways including disbursing approximately $100 billion in government payments annually, enabling 2.3 billion customer service interactions annually, empowering millions of employees through HR services every year and processing nearly 13 million tolling transactions every day. Learn more at www.conduent.com.

Note: To receive RSS news feeds, visit www.news.conduent.com. For open commentary, industry perspectives and views, visit http://twitter.com/Conduent, http://www.linkedin.com/company/conduent or http://www.facebook.com/Conduent.

Trademarks
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.

View source version on businesswire.com: https://www.businesswire.com/news/home/20240516087148/en/

Media Contact:

Neil Franz, Conduent, +1-240-687-0127, neil.franz@conduent.com

Investor Relations Contact:

Giles Goodburn, Conduent, +1-203-216-3546, ir@conduent.com

Source: Conduent

FAQ

What is the purpose of SEPTA's pilot program with Conduent's 3D Fare Gate Solution?

The pilot program aims to detect and deter fare evasion, which costs SEPTA $30 million to $40 million annually.

When did SEPTA's pilot program with Conduent's 3D Fare Gate Solution begin?

The pilot program began in April.

Which station is SEPTA using for the pilot program with Conduent's 3D Fare Gate Solution?

The 69th Street station in Upper Darby.

What technology does Conduent’s 3D Fare Gate Solution use?

It uses advanced 3D detection optical sensors to detect and deter fare evasion.

How much does fare evasion cost SEPTA annually?

Fare evasion costs SEPTA an estimated $30 million to $40 million annually.

Will SEPTA expand the 3D Fare Gate Solution after the pilot program?

Yes, SEPTA plans to expand the fare gates to other stations with high fare evasion rates following the pilot.

Has Conduent's 3D Fare Gate Solution been implemented elsewhere?

Yes, it was implemented in Paris by Transilien SNCF in 2019.