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Comtech Awarded London Police Service Next Generation 9-1-1 Contract

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Comtech (NASDAQ: CMTL) announced on September 15, 2022, that its division, Comtech Solacom Technologies, secured a contract to provide the Guardian call management solution to the London Police Services. This contract follows similar agreements with Toronto Police and Paramedic Services. The Guardian system includes intelligent workstations (IWS) designed for optimizing emergency call management and features robust cybersecurity. This collaboration aims to modernize 911 operations and enhance public safety in London.

Positive
  • Awarded a multi-year contract with London Police Services for Guardian call management solution.
  • Contract includes robust cybersecurity measures to safeguard against cyberattacks.
  • Enhancement of 911 operations and public safety services in London.
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MELVILLE, N.Y.--(BUSINESS WIRE)-- September 15, 2022-- Comtech (NASDAQ: CMTL) announced today that Comtech Solacom Technologies, Inc., a division of the Company’s 9-1-1 Public Safety and Security segment, was recently awarded a Next Generation 9-1-1 (“NG9-1-1”) services contract to provide its Guardian call management solution to the London Police Services. The London Police Service is Comtech Solacom’s latest customer in the Southern Ontario region, joining the Toronto Paramedic and Toronto Police Services, which also recently awarded contracts to Comtech Solacom. The new system award includes multiple years of support and comprehensive cybersecurity protection.

The public safety answering point (“PSAP”) will receive a geo-diverse, redundant NG9-1-1 Guardian Call Management solution fully equipped with Guardian Intelligent Workstations (“IWS”). IWS’ are powerful emergency call taking positions designed to maximize call management effectiveness. The intuitive user interface allows call takers to quickly assess, prioritize and handle landline, wireless and VoIP calls. Call takers can quickly create multi-party conferences, transfer calls, determine the location of callers and play back recently recorded conversations. The Guardian IWS is also engineered to be future proof so that next generation capabilities such as real-time text (RTT), exchanging video, images and data with specially trained staff can be supported once they become available to the public. In addition, the system is designed according to industry standards and the Canadian Radio-Television and Telecommunication (“CRTC”) Next Generation 9-1-1 directives.

“We were impressed with many of the advanced, next generation features inherent to the Guardian call management platform including Mapping and Text-from-911,” said Stu Betts, Deputy Chief of the London Police Service. “The added service of safeguarding our network from cyberattacks was imperative and Comtech Solacom understood that need and offered us a solution that met our exact requirements.”

“We’re pleased to be partnering with the London Police Services Board as we deploy a complete, turnkey next generation Guardian call management solution to the London Police Service,” said Ken Peterman, President and CEO of Comtech. “With their new Guardian solution, the London Police Service will be able to modernize current 911 operations, improve public safety services and get piece of mind knowing they’re protected from potential cybersecurity threats.”

About Comtech

Comtech Telecommunications Corp. is a leading global provider of next-generation 911 emergency systems and secure wireless communications technologies to commercial and government customers around the world. Headquartered in Melville, New York and with a passion for customer success, Comtech designs, produces and markets advanced and secure wireless solutions. For more information, please visit www.comtech.com.

Forward-Looking Statements

Certain information in this press release contains statements that are forward-looking in nature and involve certain significant risks and uncertainties. Actual results could differ materially from such forward-looking information. The Company's Securities and Exchange Commission filings identify many such risks and uncertainties. Any forward-looking information in this press release is qualified in its entirety by the risks and uncertainties described in such Securities and Exchange Commission filings.

PCMTL

Investor Relations

Robert Samuels

631-962-7102

robert.samuels@comtech.com

Source: Comtech Telecommunications Corp.

FAQ

What contract did Comtech announce on September 15, 2022?

Comtech announced a contract to provide the Guardian call management solution to the London Police Services.

How does the Guardian call management solution benefit the London Police Services?

The Guardian solution modernizes current 911 operations, improves public safety services, and offers cybersecurity protection.

Which other police services have contracts with Comtech for the Guardian system?

The Toronto Police Services and Toronto Paramedic Services also have contracts with Comtech.

What features does the Guardian intelligent workstation offer?

The IWS allows for effective call management, including creating multi-party conferences and assessing caller locations.

What is the significance of the cybersecurity included in the Guardian solution?

The cybersecurity measures aim to protect the police network from potential cyberattacks.

Comtech Telecommunications

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