Comcast Opens Xfinity Store in Downtown Crossing

Rhea-AI Summary

Comcast has opened a new Xfinity Store in Downtown Crossing, Boston, occupying 3,300 square feet. This marks the 25th store in the Greater Boston area, featuring interactive demonstrations of Xfinity services, which include Xfinity X1, Internet, and Comcast Business. The store aims to enhance customer experience for remote workers and learners, employing 14 staff members. The opening symbolizes Downtown Crossing's recovery from the pandemic and strengthens local economic ties. Enhanced safety protocols against COVID-19 are in place to protect customers and employees.

Positive

• Opening a new Xfinity Store in Downtown Crossing, enhancing customer service and product offerings.
• The store's 3,300 square feet allows for interactive product demonstrations.
• Creates 14 jobs, contributing to local economic recovery post-pandemic.

Negative

• None.

BOSTON, March 16, 2021 /PRNewswire/ -- Comcast today announced it has opened a new Xfinity Store in Downtown Crossing, at 350 Washington Street.  The 3,300 square foot store will provide a variety of interactive product demonstration areas for its full suite of Xfinity and Comcast Business products and services.

"With more customers working and learning from home, our goal is to provide an environment where they can get the products and services that fit their specific needs, along with great customer service from our highly trained and dedicated staff," said Trevor Arp, Senior Vice President of Comcast's Greater Boston Region, who noted the store will have 14 employees. "And we are truly delighted not only to be part of one of Boston's most historic shopping hubs, but also to help strengthen the city's economic base as it recovers from the pandemic.''

The new Xfinity Boston store is the 25^th such retail outlet in the Greater Boston region. The new store will offer customers a welcoming and modern retail environment that highlights the complete line of Xfinity offerings, including Xfinity X1, Xfinity Home, Xfinity Internet, Flex and Xfinity Mobile as well as Comcast Business services.

"Representing the first opening of a major retail brand in our district since last March, Comcast provides a welcome reminder of Downtown Crossing's strength and resiliency,'' said Rosemarie Sansone, Downtown Boston BID President & CEO. "We look forward to the jobs and other benefits this location will bring."

In addition to receiving product demonstrations, customers can simply ask our experts about their current services or devices, learn how Xfinity apps make it easy to manage their account, sign up for all Xfinity services, pay bills at kiosks, return or acquire equipment and purchase accessories for mobile devices like cases, screen protectors and power supplies as well as smart accessories for the home. Customers can also go online to www.xfinity.com/support, click "Visit an Xfinity Store" and make an appointment.

"I'm really excited to be working in Downtown Crossing, a vibrant, diverse and important shopping district for all Bostonians,'' said Store Manager Julie LaPointe, who has worked for Comcast for 16 years and previously managed retail centers in Hyde Park, Roslindale, Roxbury and Dorchester. "My Xfinity Store team and I are looking forward to serving our customers' needs in the DTX community.''

To keep employees and customers safe in the wake of COVID-19, all Xfinity Retail Stores are operating with increased safety measures, including limiting store capacity, hand sanitizing stations, directional signage and clear barriers, increased store cleanings throughout the day and requiring all employees and customers to wear face coverings.

About Comcast Corporation
Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company that connects people to moments that matter. We are principally focused on broadband, aggregation, and streaming with over 56 million customer relationships across the United States and Europe. We deliver broadband, wireless, and video through our Xfinity, Comcast Business, and Sky brands; create, distribute, and stream leading entertainment, sports, and news through Universal Filmed Entertainment Group, Universal Studio Group, Sky Studios, the NBC and Telemundo broadcast networks, Peacock, NBC News, NBC Sports, Sky News, and Sky Sports; and provide memorable experiences at Universal Parks and Resorts in the United States and Asia.

View original content:http://www.prnewswire.com/news-releases/comcast-opens-xfinity-store-in-downtown-crossing-301248494.html

SOURCE Comcast Cable

FAQ

What is the significance of the new Xfinity Store opened by Comcast in Downtown Crossing on March 16, 2021?

The new Xfinity Store symbolizes economic recovery in Downtown Crossing and enhances customer service with interactive product demonstrations.

How many employees will work at the new Comcast Xfinity Store in Boston?

The new store will employ 14 staff members.

What services can customers expect at the new Xfinity Store in Downtown Crossing?

Customers can access a range of Xfinity services, including product demonstrations, account management, bill payments, and equipment services.

How many Xfinity Stores does Comcast have in the Greater Boston area after this new opening?

With the new opening, Comcast now has 25 Xfinity Stores in the Greater Boston area.

What safety measures are implemented at the new Xfinity Store due to COVID-19?

The store has increased safety measures such as limiting capacity, providing hand sanitizing stations, and requiring face coverings.