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78% of Business Professionals Are Ready for the Metaverse

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A global study by Ciena reveals strong interest in immersive digital collaboration tools among business professionals. Of the 15,000 surveyed, 96% recognized the value of virtual meetings, with 78% willing to engage in metaverse experiences. However, 38% cited unreliable network performance as a significant barrier. Country-wise, 97% of respondents in India and 94% in the Philippines expressed comfort with virtual HR meetings, while only 57% in Japan felt the same. The study underscores a shift toward digital platforms, although network reliability remains a concern.

Positive
  • 96% of surveyed professionals value virtual meetings.
  • 78% are interested in participating in metaverse experiences.
  • 71% see the metaverse as part of future work practices.
  • 40% anticipate a shift to immersive platforms in the next two years.
Negative
  • 38% cited unreliable network performance as a top concern.

Ciena global study explored peoples’ views on using more immersive and connected digital platforms for the workplace

HANOVER, Md.--(BUSINESS WIRE)-- A new global study commissioned by Ciena (NYSE: CIEN) has uncovered just how ready business professionals are to collaborate in the virtual world. According to the findings, 96% of the 15,000 people surveyed across the globe see the value of virtual meetings, and more than three-quarters (78%) say they would participate in more immersive experiences like the metaverse versus current tools, such as video conferencing. Additionally, while appetites grow for the new digital world, unreliable network performance was cited (by 38% globally) as the top concern holding organizations back.

A new global study commissioned by Ciena has uncovered just how ready business professionals are to collaborate in the virtual world. (Graphic: Business Wire)

A new global study commissioned by Ciena has uncovered just how ready business professionals are to collaborate in the virtual world. (Graphic: Business Wire)

While the data reveals a significant push toward more digital and immersive platforms on a global scale, opinions about the metaverse vary across regions. Globally, 87% of respondents confirmed they would feel comfortable conducting HR meetings in a virtual space. At a country level, this was as high as 97% in India and 94% in the Philippines, and as low as 57% in Japan.

According to the findings, the top two benefits of virtual meetings are: improved collaboration and convenience. On a global level, when it comes to picking an avatar for the virtual world, 35% would choose an avatar that reflects their real-world self, 22% would choose an idealistic version and only 10% would pick a pop culture figure.

Additionally, 71% of professionals can see the metaverse becoming part of existing work practices, and 40% think their business will move away from traditional/static collaboration environments to more immersive and virtual reality-based platforms in the next two years.

Despite growing interest among working professionals, barriers to widespread adoption still exist. Survey participants cited network reliability as a key concern followed by the belief that immersive platforms are not yet widely available.

“Clearly, the business world is ready to move to the metaverse and start using more immersive virtual environments for collaboration and innovation,” commented Steve Alexander, Senior Vice President and Chief Technology Officer of Ciena. “Network reliability may be seen as a barrier to making this possible today, but service providers know the demand is there and are already investing and testing to make networks faster, smarter and bring them closer to the user.”

Alexander added, “We will continue to hear talk around what the metaverse is or could be in the coming months and years, but none of the exciting use cases can be achieved without a robust underlying network, laced with the latest and greatest technologies that support the ultra-low latency and high bandwidth that enhanced reality demands.”

Notes to Editors:

The research surveyed a total of 15,000 business professionals, including 1,000 professionals within each of the following countries/regions: UK, Germany, Norway, Middle East, Australia, Denmark, Japan, Colombia, India, U.S., Philippines, Mexico, Brazil, Indonesia and Singapore. The study was conducted by Censuswide on behalf of Ciena in June 2022.

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About Ciena

Ciena (NYSE: CIEN) is a networking systems, services and software company. We provide solutions that help our customers create the Adaptive NetworkTM in response to the constantly changing demands of their end-users. By delivering best-in-class networking technology through high-touch consultative relationships, we build the world’s most agile networks with automation, openness and scale. For updates on Ciena, follow us on Twitter @Ciena, LinkedIn, the Ciena Insights blog, or visit www.ciena.com.

Note to Ciena Investors

You are encouraged to review the Investors section of our website, where we routinely post press releases, SEC filings, recent news, financial results, and other announcements. From time to time we exclusively post material information to this website along with other disclosure channels that we use. This press release contains certain forward-looking statements that are based on our current expectations, forecasts, information and assumptions. These statements involve inherent risks and uncertainties. Actual results or outcomes may differ materially from those stated or implied, because of risks and uncertainties, including those detailed in our most recent annual and quarterly reports filed with the SEC. Forward-looking statements include statements regarding our expectations, beliefs, intentions or strategies and can be identified by words such as "anticipate," "believe," "could," "estimate," "expect," "intend," "may," "should," "will," and "would" or similar words. Ciena assumes no obligation to update the information included in this press release, whether as a result of new information, future events or otherwise.

Press Contacts:

Jamie Moody

Ciena Corporation

+1 (410) 694-5761

pr@ciena.com



Investor Contacts:

Gregg Lampf

Ciena Corporation

+1 (410) 694-5700

ir@ciena.com

Source: Ciena Corporation

FAQ

What did Ciena's global study reveal about virtual meetings?

The study found that 96% of business professionals value virtual meetings, with many showing interest in more immersive experiences.

What percentage of respondents are comfortable conducting HR meetings in the metaverse?

Globally, 87% of respondents confirmed they would feel comfortable conducting HR meetings in a virtual space.

When was the Ciena study conducted?

The study was conducted in June 2022.

What are the main concerns identified in Ciena's study regarding virtual collaboration?

The main concern cited was unreliable network performance, mentioned by 38% of the respondents.

How many professionals were surveyed in Ciena's global study?

A total of 15,000 business professionals were surveyed.

What are the expected changes in workplace collaboration according to Ciena's findings?

40% of professionals expect their businesses to move toward more immersive and virtual reality-based collaboration platforms in the next two years.

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