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Citizens Financial Group Announces Risk Organization Succession Plan

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Citizens Financial Group, Inc. (NYSE: CFG) will appoint Richard Stein as Chief Risk Officer following the retirement of Malcolm Griggs in early 2024. Stein joins from Fifth Third Bancorp, where he served as Chief Credit Officer, managing enterprise-wide credit risk. He brings over 25 years of experience, having held senior risk management positions at Comerica and Bank of America. Griggs, a 34-year banking veteran, has significantly contributed to Citizens since 2014, leading risk management efforts that supported the bank's growth. CEO Bruce Van Saun expressed confidence in Stein’s abilities to enhance risk leadership, ensuring continued success in risk management and performance improvement.

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  • Appointment of Richard Stein as Chief Risk Officer expected to strengthen risk management capabilities.
  • Stein's extensive experience in credit risk management enhances leadership in the risk organization.
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PROVIDENCE, R.I.--(BUSINESS WIRE)-- Citizens Financial Group, Inc. (NYSE: CFG) today announced that Richard Stein will assume the role of Chief Risk Officer upon the retirement of Malcolm Griggs in the first quarter of 2024. Upon assuming the CRO role, Mr. Stein will report to Bruce Van Saun, Chairman and CEO, and serve on the bank’s Executive Committee.

Stein will join Citizens from Fifth Third Bancorp, where he most recently served as Executive Vice President and Chief Credit Officer with responsibility for enterprise-wide credit risk management. In that role he oversaw Consumer Credit, Special Assets, Middle Market Credit, Commercial Credit, Capital Markets Credit, and Commercial Real Estate Credit while managing all regulatory and governance stakeholder relationships. He also held increasingly responsible risk management roles at Comerica and Bank of America over the course of his more than 25-year career.

A 34-year banking industry veteran, Griggs has been with Citizens since 2014, helping guide the bank through a period of dramatic transformation and growth since becoming an independent public company. He was appointed Chief Risk Officer in 2016, having previously served as Chief Credit Officer. He joined Citizens from Citigroup and, over the course of more than 30 years, he has also served in senior risk management leadership roles at Morgan Stanley, Bank of America, Wachovia Corp., and Fifth Third Bancorp.

“Richard is a highly experienced risk management executive whose deep experience, drive, and sharp strategic insights will enable him to provide strong and effective leadership for our risk organization as we continue our efforts to become a top performing bank,” said Bruce Van Saun. “We have designed a thoughtful transition process that will further strengthen our risk management capabilities while ensuring strong continuity.”

Added Van Saun: “Malcolm caps a long and highly successful career in banking and risk management having made immeasurable contributions to Citizens since joining us just after our IPO. He has been a tremendous partner and valued advisor whose work to embed risk management in our culture has helped to directly enable the success of our growth strategy. We wish him all the best in his life’s next chapter.”

About Citizens Financial Group, Inc.

Citizens Financial Group, Inc. is one of the nation’s oldest and largest financial institutions, with $226.7 billion in assets as of December 31, 2022. Headquartered in Providence, Rhode Island, Citizens offers a broad range of retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions. Citizens helps its customers reach their potential by listening to them and by understanding their needs in order to offer tailored advice, ideas and solutions. In Consumer Banking, Citizens provides an integrated experience that includes mobile and online banking, a full-service customer contact center and the convenience of approximately 3,400 ATMs and approximately 1,100 branches in 14 states and the District of Columbia. Consumer Banking products and services include a full range of banking, lending, savings, wealth management and small business offerings. In Commercial Banking, Citizens offers a broad complement of financial products and solutions, including lending and leasing, deposit and treasury management services, foreign exchange, interest rate and commodity risk management solutions, as well as loan syndication, corporate finance, merger and acquisition, and debt and equity capital markets capabilities. More information is available at www.citizensbank.com or visit us on Twitter, LinkedIn or Facebook.

Media: Peter Lucht - 781.655.2289

Investors: Kristin Silberberg - 203.900.6854

Source: Citizens Financial Group, Inc.

FAQ

Who is the new Chief Risk Officer of Citizens Financial Group (CFG)?

Richard Stein has been appointed as the new Chief Risk Officer (CRO) of Citizens Financial Group.

When is Malcolm Griggs retiring from Citizens Financial Group (CFG)?

Malcolm Griggs is set to retire in the first quarter of 2024.

What experience does Richard Stein bring to Citizens Financial Group (CFG)?

Richard Stein has over 25 years of experience in risk management, most recently as Chief Credit Officer at Fifth Third Bancorp.

What will Richard Stein's role be at Citizens Financial Group (CFG)?

Richard Stein will lead the risk organization and report to CEO Bruce Van Saun.

Citizens Financial Group, Inc.

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