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Princess Cruises Extends Pause of Guest Cruise Vacations Through May 14, 2021

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Princess Cruises has announced an extension of its pause on guest cruise vacations through May 14, 2021, due to ongoing health and safety measures in line with the CDC’s Framework for Conditional Sailing Order. The affected regions include the Caribbean, California Coast, early season Alaska, and Europe. Guests on canceled voyages are eligible for a Future Cruise Credit equivalent to 100% of their cruise fare, plus an additional 25% bonus, or may opt for a full refund by February 15, 2021. The company remains committed to supporting travel advisors during this challenging period.

Positive
  • Guests receive a Future Cruise Credit (FCC) of 100% plus an additional 25% bonus for canceled trips.
  • Princess Cruises is protecting travel advisor commissions on fully paid bookings.
Negative
  • Cruise operations remain on hold, impacting revenue and cash flow.
  • Continued uncertainty around travel restrictions affects planning and business forecasts.

SANTA CLARITA, Calif., Jan. 6, 2021 /PRNewswire/ -- As Princess Cruises continues to prepare and develop its plans to meet the "Framework for Conditional Sailing Order" issued by the U.S. Centers for Disease Control and Prevention (CDC), in addition to the uncertainty around travel restrictions, the company is extending its pause of guest cruise vacations on ships sailing through May 14, 2021. This includes sailings in the Caribbean, the California Coast, along with early season Alaska and Europe cruises.

"We appreciate the patience from our loyal guests and travel advisors as we work to meet the health and safety requirements for our return to service," said Jan Swartz, president of Princess Cruises. "We continue to prepare our ships for our return to service and we are eager to see our guests back on board to create summertime memories."

Guests currently booked on these cancelled voyages will have the option to receive a refundable Future Cruise Credit (FCC) equivalent to 100% of the cruise fare paid plus an additional non-refundable bonus FCC equal to 25% of the cruise fare paid.

To receive the above FCCs, no action is required by the guest or their travel advisor. The FCCs can be used on any cruises booked by May 1, 2022 and sailing by December 31, 2022. Alternatively, guests can request a full refund for all monies paid on their booking through this online form. Requests must be received by February 15, 2021 or guests will be registered for the Future Cruise Credit option.

Princess will protect travel advisor commission on bookings for cancelled cruises that were paid in full in recognition of the critical role they play in the cruise line's business and success.

Princess Cruises previously paused global guest cruise vacations and cancelled all departures on all ships through March 31, 2021. 

The most current information and instructions for booked guests affected by these cancellations, and more information on FCCs and refunds, can be found online at Information on Impacted & Cancelled Cruises.

About Princess Cruises: 
One of the best-known names in cruising, Princess Cruises is the world's leading international premium cruise line and tour company operating a fleet of 15 modern cruise ships, carrying two million guests each year to 380 destinations around the globe, including the Caribbean, Alaska, Panama Canal, Mexican Riviera, Europe, South America, Australia/New Zealand, the South Pacific, Hawaii, Asia, Canada/New England, Antarctica, and World Cruises. A team of professional destination experts have curated 170 itineraries, ranging in length from three to 111 days and Princess Cruises is continuously recognized as "Best Cruise Line for Itineraries."  In 2017 Princess Cruises, with parent company Carnival Corporation, introduced MedallionClass Vacations enabled by the OceanMedallion, the vacation industry's most advanced wearable device, provided free to each guest sailing on a MedallionClass ship. The award-winning innovation offers the fastest way to an effortless personalized vacation giving guests more time to do the things they love most. The company is part of Carnival Corporation & plc (NYSE/LSE: CCL; NYSE:CUK).  

 

Cision View original content to download multimedia:http://www.prnewswire.com/news-releases/princess-cruises-extends-pause-of-guest-cruise-vacations-through-may-14-2021-301202180.html

SOURCE Princess Cruises

FAQ

What is the new pause end date for Princess Cruises?

Princess Cruises has extended its pause on guest cruise vacations through May 14, 2021.

What measures is Princess Cruises implementing for canceled voyages?

Guests can choose between a Future Cruise Credit and a full refund by February 15, 2021.

How much is the Future Cruise Credit offered by Princess Cruises?

The Future Cruise Credit is 100% of the cruise fare plus an additional 25% bonus.

Which cruise regions are affected by the cancellation?

Cruises in the Caribbean, California Coast, early season Alaska, and Europe are affected.

Is Princess Cruises compensating travel advisors for canceled bookings?

Yes, Princess Cruises is protecting travel advisor commissions on bookings that were paid in full.

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