Top Plumbing Supplier Selects HawkSearch's Smart Search to Power Product Discovery
HawkSearch, a Bridgeline Digital company, announced that a leading plumbing supplier has selected its Smart Search solution to enhance their product discovery experience. The implementation includes two key features: Visual Search, allowing customers to upload images to find exact product matches (like finding replacement pipe fittings through photos), and Concept Search, enabling users to search using broad descriptions without requiring exact product names.
The solution aims to streamline the product discovery process and create a more efficient shopping experience in the plumbing industry. According to Bridgeline Digital CEO Ari Kahn, Smart Search will help drive customer satisfaction and business growth for the plumbing supplier while reinforcing HawkSearch's position in AI-powered search solutions for specialized industries.
HawkSearch, una compagnia di Bridgeline Digital, ha annunciato che un importante fornitore di impianti idraulici ha scelto la sua soluzione Smart Search per migliorare l'esperienza di scoperta dei prodotti. L'implementazione comprende due funzionalità chiave: Visual Search, che consente ai clienti di caricare immagini per trovare corrispondenze esatte dei prodotti (come trovare adattatori per tubi di ricambio tramite foto), e Concept Search, che permette agli utenti di cercare utilizzando descrizioni generali senza dover fornire nomi di prodotto esatti.
La soluzione mira a semplificare il processo di scoperta dei prodotti e a creare un'esperienza di acquisto più efficiente nel settore idraulico. Secondo Ari Kahn, CEO di Bridgeline Digital, Smart Search aiuterà a migliorare la soddisfazione del cliente e la crescita aziendale per il fornitore di impianti idraulici, rafforzando al contempo la posizione di HawkSearch nelle soluzioni di ricerca alimentate dall'IA per industrie specializzate.
HawkSearch, una compañía de Bridgeline Digital, anunció que un importante proveedor de plomería ha seleccionado su solución Smart Search para mejorar la experiencia de descubrimiento de productos. La implementación incluye dos características clave: Visual Search, que permite a los clientes cargar imágenes para encontrar coincidencias exactas de productos (como encontrar accesorios de tubería de reemplazo a través de fotos), y Concept Search, que permite a los usuarios buscar utilizando descripciones amplias sin necesidad de nombres de productos exactos.
La solución tiene como objetivo agilizar el proceso de descubrimiento de productos y crear una experiencia de compra más eficiente en la industria de la plomería. Según Ari Kahn, CEO de Bridgeline Digital, Smart Search ayudará a impulsar la satisfacción del cliente y el crecimiento empresarial para el proveedor de plomería, al tiempo que refuerza la posición de HawkSearch en soluciones de búsqueda impulsadas por IA para industrias especializadas.
HawkSearch는 Bridgeline Digital의 한 회사로, 주요 배관 공급업체가 제품 발견 경험을 향상시키기 위해 스마트 검색 솔루션을 선택했다고 발표했습니다. 이 구현에는 두 가지 주요 기능이 포함됩니다: 비주얼 검색은 고객이 이미지를 업로드하여 정확한 제품 일치를 찾을 수 있게 해주며(예: 사진을 통해 교체용 파이프 피팅을 찾는 경우), 개념 검색은 사용자가 정확한 제품 이름 없이 광범위한 설명을 사용하여 검색할 수 있도록 합니다.
이 솔루션은 제품 발견 프로세스를 간소화하고 배관 산업에서 보다 효율적인 쇼핑 경험을 창출하는 것을 목표로 합니다. Bridgeline Digital의 CEO인 Ari Kahn에 따르면, 스마트 검색은 배관 공급업체의 고객 만족도와 사업 성장을 촉진하는 데 도움을 줄 것이며, 전문 산업을 위한 AI 기반 검색 솔루션에서 HawkSearch의 입지를 강화할 것입니다.
HawkSearch, une entreprise de Bridgeline Digital, a annoncé qu'un fournisseur leader en plomberie a sélectionné sa solution Smart Search pour améliorer l'expérience de découverte des produits. La mise en œuvre comprend deux fonctionnalités clés : Visual Search, permettant aux clients de télécharger des images pour trouver des correspondances exactes de produits (comme trouver des raccords de tuyauterie de remplacement via des photos), et Concept Search, permettant aux utilisateurs de rechercher en utilisant des descriptions larges sans nécessiter de noms de produits exacts.
La solution vise à rationaliser le processus de découverte des produits et à créer une expérience d'achat plus efficace dans le secteur de la plomberie. Selon Ari Kahn, PDG de Bridgeline Digital, Smart Search aidera à améliorer la satisfaction client et la croissance des affaires pour le fournisseur de plomberie tout en renforçant la position de HawkSearch dans les solutions de recherche alimentées par IA pour les industries spécialisées.
HawkSearch, ein Unternehmen von Bridgeline Digital, hat angekündigt, dass ein führender Anbieter von Sanitärtechnik seine Smart Search-Lösung ausgewählt hat, um das Produkterlebnis zu verbessern. Die Implementierung umfasst zwei wichtige Funktionen: Visual Search, das es Kunden ermöglicht, Bilder hochzuladen, um genaue Produktübereinstimmungen zu finden (wie das Finden von Ersatzrohrverbindern anhand von Fotos), und Concept Search, das es Benutzern ermöglicht, mit allgemeinen Beschreibungen zu suchen, ohne genaue Produktnamen anzugeben.
Die Lösung zielt darauf ab, den Produktentdeckungsprozess zu optimieren und ein effizienteres Einkaufserlebnis in der Sanitärtechnik zu schaffen. Laut Ari Kahn, CEO von Bridgeline Digital, wird Smart Search dazu beitragen, die Kundenzufriedenheit und das Unternehmenswachstum für den Sanitäranbieter zu fördern und gleichzeitig die Position von HawkSearch im Bereich KI-gestützter Suchlösungen für spezialisierte Branchen zu festigen.
- New client acquisition in the plumbing industry sector
- Implementation of AI-powered search technology expanding market presence
- None.
Insights
The selection of HawkSearch's Smart Search by a major plumbing supplier represents a modest development for Bridgeline Digital (BLIN). While the AI-powered visual and concept search capabilities could enhance the customer experience and potentially drive sales for the client, several key factors limit its immediate impact:
The article lacks critical details about the contract value, implementation timeline, or revenue implications. Given BLIN's small market cap of
The plumbing industry client remains unnamed, making it difficult to gauge the true scale and potential of this implementation. Without specific metrics about the client's size, market position, or expected transaction volume, the revenue impact remains speculative. The technology features described - visual and concept search - while innovative, are becoming increasingly standard in enterprise search solutions.
AI-Powered Visual and Concept Search Enhance Product Discovery for Customers in the Plumbing Industry
WOBURN, MA / ACCESSWIRE / January 14, 2025 / A leading supplier in the plumbing industry has chosen HawkSearch's Smart Search to power their product discovery experience.
The plumbing supplier will leverage Smart Search's Visual and Concept Search features from HawkSearch to enhance customer experiences and drive growth. HawkSearch's Visual Search allows customers to find products by uploading images, simplifying the process of identifying and purchasing the exact items they need. For example, a customer could upload a photo of a damaged pipe fitting to quickly locate a replacement. The Concept Search feature enables users to search using broader ideas or descriptions, ensuring relevant results even when specific product names are unknown. For instance, searching for "flexible hoses for high-pressure systems" delivers accurate matches without requiring exact terminology. Together, these capabilities streamline product discovery and create a seamless shopping experience.
"We're proud to support this industry leader in bringing cutting-edge search tools to its customers," said Ari Kahn, CEO of Bridgeline Digital. "Smart Search empowers customers to find and purchase products more efficiently, driving satisfaction and business growth for the plumbing supplier."
This implementation reinforces HawkSearch's position as a trusted provider of AI-powered search solutions tailored to meet the unique needs of businesses in specialized industries.
About Bridgeline
Bridgeline helps companies grow online revenue by increasing traffic, conversion rates, and average order value. To learn more, visit www.bridgeline.com.
Contact Information
Danielle Colvin
SVP of Marketing
press@bridgeline.com
SOURCE: Bridgeline Digital, Inc.
View the original press release on accesswire.com
FAQ
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