Seattle Aviation Solutions Enhances Customer Engagement with HawkSearch Integration
Bridgeline Digital (NASDAQ:BLIN) announced that Seattle Aviation Solutions (SAS) has integrated HawkSearch into its online booking system to enhance customer engagement ahead of MRO Americas 2025. The AI-powered integration enables conference attendees to efficiently schedule meetings with SAS representatives through a personalized interface offering real-time recommendations.
The implementation focuses on matching visitors with relevant experts, optimizing the customer journey during the aerospace industry event. SAS CEO Mustafa Altork emphasized the significance of leveraging AI technology to enhance customer discoverability and experience. Bridgeline's CEO Ari Kahn highlighted how this implementation demonstrates HawkSearch's capability to support complex B2B use cases and drive engagement throughout the customer journey.
Bridgeline Digital (NASDAQ:BLIN) ha annunciato che Seattle Aviation Solutions (SAS) ha integrato HawkSearch nel suo sistema di prenotazione online per migliorare l'engagement dei clienti in vista di MRO Americas 2025. L'integrazione basata su AI consente ai partecipanti alla conferenza di pianificare in modo efficiente incontri con i rappresentanti di SAS attraverso un'interfaccia personalizzata che offre raccomandazioni in tempo reale.
L'implementazione si concentra sull'abbinamento dei visitatori con esperti pertinenti, ottimizzando il percorso del cliente durante l'evento dell'industria aerospaziale. Il CEO di SAS, Mustafa Altork, ha sottolineato l'importanza di sfruttare la tecnologia AI per migliorare la scoperta e l'esperienza del cliente. Il CEO di Bridgeline, Ari Kahn, ha evidenziato come questa implementazione dimostri la capacità di HawkSearch di supportare casi d'uso B2B complessi e di favorire l'engagement lungo tutto il percorso del cliente.
Bridgeline Digital (NASDAQ:BLIN) anunció que Seattle Aviation Solutions (SAS) ha integrado HawkSearch en su sistema de reservas en línea para mejorar el compromiso del cliente antes de MRO Americas 2025. La integración impulsada por IA permite a los asistentes a la conferencia programar de manera eficiente reuniones con representantes de SAS a través de una interfaz personalizada que ofrece recomendaciones en tiempo real.
La implementación se centra en emparejar a los visitantes con expertos relevantes, optimizando el recorrido del cliente durante el evento de la industria aeroespacial. El CEO de SAS, Mustafa Altork, enfatizó la importancia de aprovechar la tecnología de IA para mejorar la capacidad de descubrimiento y la experiencia del cliente. El CEO de Bridgeline, Ari Kahn, destacó cómo esta implementación demuestra la capacidad de HawkSearch para apoyar casos de uso B2B complejos y fomentar el compromiso a lo largo del recorrido del cliente.
브리짓라인 디지털 (NASDAQ:BLIN)은 시애틀 항공 솔루션 (SAS)이 MRO 아메리카스 2025를 앞두고 고객 참여를 강화하기 위해 호크서치를 온라인 예약 시스템에 통합했다고 발표했습니다. AI 기반의 이 통합은 회의 참석자들이 SAS 대표와 효율적으로 회의를 예약할 수 있도록 개인화된 인터페이스를 제공하여 실시간 추천을 제공합니다.
이번 구현은 방문자와 관련 전문가를 연결하는 데 중점을 두어 항공 우주 산업 행사 동안 고객 여정을 최적화합니다. SAS의 CEO인 무스타파 알토르크는 AI 기술을 활용하여 고객의 발견 가능성과 경험을 향상시키는 것의 중요성을 강조했습니다. 브리짓라인의 CEO인 아리 칸은 이번 구현이 복잡한 B2B 사용 사례를 지원하고 고객 여정 전반에 걸쳐 참여를 유도하는 호크서치의 능력을 보여준다고 강조했습니다.
Bridgeline Digital (NASDAQ:BLIN) a annoncé que Seattle Aviation Solutions (SAS) a intégré HawkSearch dans son système de réservation en ligne afin d'améliorer l'engagement client avant MRO Americas 2025. Cette intégration alimentée par l'IA permet aux participants de la conférence de planifier efficacement des réunions avec des représentants de SAS via une interface personnalisée offrant des recommandations en temps réel.
La mise en œuvre se concentre sur le jumelage des visiteurs avec des experts pertinents, optimisant ainsi le parcours client lors de l'événement de l'industrie aérospatiale. Le PDG de SAS, Mustafa Altork, a souligné l'importance d'exploiter la technologie IA pour améliorer la découvrabilité et l'expérience client. Le PDG de Bridgeline, Ari Kahn, a souligné comment cette mise en œuvre démontre la capacité de HawkSearch à soutenir des cas d'utilisation B2B complexes et à favoriser l'engagement tout au long du parcours client.
Bridgeline Digital (NASDAQ:BLIN) hat angekündigt, dass Seattle Aviation Solutions (SAS) HawkSearch in sein Online-Buchungssystem integriert hat, um das Kundenengagement vor der MRO Americas 2025 zu verbessern. Die KI-gestützte Integration ermöglicht es den Konferenzteilnehmern, effizient Meetings mit SAS-Vertretern über eine personalisierte Schnittstelle zu planen, die Echtzeit-Empfehlungen bietet.
Die Implementierung konzentriert sich darauf, Besucher mit relevanten Experten zusammenzubringen und die Customer Journey während der Veranstaltung der Luft- und Raumfahrtindustrie zu optimieren. Der CEO von SAS, Mustafa Altork, betonte die Bedeutung der Nutzung von KI-Technologie zur Verbesserung der Auffindbarkeit und Erfahrung der Kunden. Der CEO von Bridgeline, Ari Kahn, hob hervor, wie diese Implementierung die Fähigkeit von HawkSearch demonstriert, komplexe B2B-Anwendungsfälle zu unterstützen und das Engagement während der gesamten Customer Journey zu fördern.
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Insights
Bridgeline Digital's partnership with Seattle Aviation Solutions (SAS) represents a strategic expansion of their HawkSearch AI technology into specialized B2B applications within the aerospace sector. This implementation goes beyond standard e-commerce search to tackle the complex challenge of matching conference attendees with appropriate company representatives - demonstrating HawkSearch's versatility beyond traditional retail applications.
While this single customer implementation doesn't indicate an immediate material revenue impact, it holds strategic value in three key areas:
- It strengthens Bridgeline's position in the aerospace vertical, potentially opening doors to additional industry players
- It showcases a novel use case for AI-powered search technology beyond product discovery
- It demonstrates Bridgeline's ability to solve complex B2B engagement challenges, which typically command higher margins than simpler implementations
For a company with Bridgeline's market capitalization (
The implementation's focus on a single trade fair event (MRO Americas 2025) suggests a initial scope, though successful deployment could lead to expanded utilization across SAS's broader operations if the technology proves its value.
AI-Powered Search Experience Streamlines Meeting Scheduling and Personalization for Aviation Industry Leaders
WOBURN, MA / ACCESS Newswire / March 27, 2025 / Bridgeline Digital, Inc. (NASDAQ:BLIN), a leader in AI-powered marketing technology, announced that Seattle Aviation Solutions (SAS) has integrated HawkSearch into its online booking system to deliver a more intelligent and personalized scheduling experience ahead of MRO Americas 2025, an international trade fair for the aerospace industry.
The integration allows conference attendees to seamlessly schedule meetings with SAS representatives through an AI-enhanced interface that offers real-time, personalized recommendations. By leveraging HawkSearch, SAS ensures each visitor is matched with the most relevant expert, optimizing the customer journey and improving engagement throughout the event.
In their recent announcement, CEO Mustafa Altork stated "Our collaboration with HawkSearch marks a significant advancement in how we engage with our clients. By leveraging cutting-edge AI technology, we are enhancing the customer discoverability and experience, making it more seamless and tailored as we prepare for MRO Americas 2025."
This launch builds upon Bridgeline's growing presence in the aerospace industry and underscores HawkSearch's ability to support complex B2B use cases, delivering relevant content and recommendations in fast-paced environments.
"Seattle Aviation Solutions is a forward-thinking partner, and we're proud to support their customer experience strategy with HawkSearch," said Ari Kahn, CEO of Bridgeline Digital. "This implementation showcases how AI-powered search can go beyond product discovery to drive meaningful engagement at every stage of the customer journey."
About Bridgeline Digital
Bridgeline helps companies grow online revenue by increasing traffic, conversion rates, and average order value. To learn more, visit www.bridgeline.com.
Contact:
Danielle Colvin
SVP of Marketing
Bridgeline Digital
press@bridgeline.com
SOURCE: Bridgeline Digital
View the original press release on ACCESS Newswire
FAQ
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