Major Plumbing Supplier Launches HawkSearch to Transform Online Customer Experience
Bridgeline Digital (NASDAQ:BLIN) announced that a major plumbing industry supplier has implemented HawkSearch to enhance its online search experience. The AI-powered search solution features dynamic auto-complete, fine-grained relevancy tuning, and intelligent product recommendations to improve customer experience and drive conversions.
The implementation enables customers to find products more efficiently, even when search queries differ from catalog descriptions. For instance, searching for '½-inch PEX pipe' will show results for '0.5-inch cross-linked polyethylene tubing', demonstrating the system's ability to understand various search terminologies and match them with relevant products.
Bridgeline Digital (NASDAQ:BLIN) ha annunciato che un importante fornitore dell'industria idraulica ha implementato HawkSearch per migliorare l'esperienza di ricerca online. La soluzione di ricerca basata su intelligenza artificiale offre un completamento automatico dinamico, una regolazione fine della pertinenza e raccomandazioni intelligenti di prodotti per migliorare l'esperienza del cliente e aumentare le conversioni.
L'implementazione consente ai clienti di trovare i prodotti in modo più efficiente, anche quando le query di ricerca differiscono dalle descrizioni del catalogo. Ad esempio, cercando 'tubo PEX da ½ pollice' verranno mostrati risultati per 'tubo in polietilene reticolato da 0.5 pollici', dimostrando la capacità del sistema di comprendere diverse terminologie di ricerca e abbinarle ai prodotti pertinenti.
Bridgeline Digital (NASDAQ:BLIN) anunció que un importante proveedor de la industria de la plomería ha implementado HawkSearch para mejorar su experiencia de búsqueda en línea. La solución de búsqueda impulsada por inteligencia artificial cuenta con autocompletado dinámico, ajuste de relevancia detallado y recomendaciones inteligentes de productos para mejorar la experiencia del cliente y aumentar las conversiones.
La implementación permite a los clientes encontrar productos de manera más eficiente, incluso cuando las consultas de búsqueda difieren de las descripciones del catálogo. Por ejemplo, buscar 'tubo PEX de ½ pulgada' mostrará resultados para 'tubo de polietileno reticulado de 0.5 pulgadas', demostrando la capacidad del sistema para entender diversas terminologías de búsqueda y emparejarlas con productos relevantes.
Bridgeline Digital (NASDAQ:BLIN)은 주요 배관 산업 공급업체가 온라인 검색 경험을 향상시키기 위해 HawkSearch를 도입했다고 발표했습니다. 이 AI 기반 검색 솔루션은 동적인 자동 완성, 세밀한 관련성 조정 및 지능형 제품 추천 기능을 제공하여 고객 경험을 개선하고 전환을 촉진합니다.
이 구현은 고객이 카탈로그 설명과 다른 검색 쿼리일지라도 제품을 더 효율적으로 찾을 수 있도록 합니다. 예를 들어 '½인치 PEX 파이프'를 검색하면 '0.5인치 가교 폴리에틸렌 튜빙'에 대한 결과가 표시되어, 시스템이 다양한 검색 용어를 이해하고 관련 제품과 일치시킬 수 있는 능력을 보여줍니다.
Bridgeline Digital (NASDAQ:BLIN) a annoncé qu'un fournisseur majeur de l'industrie de la plomberie a mis en œuvre HawkSearch pour améliorer son expérience de recherche en ligne. La solution de recherche alimentée par l'IA propose un autocomplétion dynamique, un réglage de la pertinence précis et des recommandations de produits intelligents pour améliorer l'expérience client et augmenter les conversions.
Cette mise en œuvre permet aux clients de trouver des produits plus efficacement, même lorsque les requêtes de recherche diffèrent des descriptions des catalogues. Par exemple, la recherche de 'tube PEX de ½ pouce' affichera des résultats pour 'tuyau en polyéthylène réticulé de 0,5 pouce', démontrant la capacité du système à comprendre différentes terminologies de recherche et à les associer à des produits pertinents.
Bridgeline Digital (NASDAQ:BLIN) gab bekannt, dass ein wichtiger Lieferant der Sanitärbranche HawkSearch implementiert hat, um das Online-Sucherlebnis zu verbessern. Die KI-gestützte Suchlösung bietet dynamisches Autocomplete, feine Anpassung der Relevanz und intelligente Produktempfehlungen, um das Kundenerlebnis zu optimieren und die Konversionen zu steigern.
Die Implementierung ermöglicht es den Kunden, Produkte effizienter zu finden, selbst wenn die Suchanfragen von den Katalogbeschreibungen abweichen. Beispielsweise zeigt die Suche nach '½-Zoll-PEX-Rohr' Ergebnisse für '0,5-Zoll-quervernetzte Polyethylenrohre' an, was die Fähigkeit des Systems demonstriert, verschiedene Suchterminologien zu verstehen und diese mit relevanten Produkten abzugleichen.
- Implementation of AI-powered search technology to enhance product discovery
- Advanced search capabilities to improve customer experience and drive conversions
- Intelligent matching system to handle varying search terminologies
- None.
AI-Powered Search Enhances Product Discovery and Drives Conversions
WOBURN, MA / ACCESS Newswire / February 6, 2025 / Bridgeline Digital, Inc. (NASDAQ:BLIN), a leader in AI-driven marketing technology, announced that a major supplier in the plumbing industry has successfully launched HawkSearch to power its online search experience. This implementation reinforces HawkSearch's ability to help businesses optimize digital engagement through AI-powered product discovery and intelligent search solutions.
The supplier is using HawkSearch to improve customer experiences and drive revenue with advanced search capabilities. Dynamic auto-complete, fine-grained relevancy tuning, and AI-powered recommendations allow customers to find products faster, increasing conversions and reducing friction in the buying journey. For example, a contractor searching for "½-inch PEX pipe" will instantly see relevant results, even if the catalog lists the product as "0.5-inch cross-linked polyethylene tubing." This ensures that users receive accurate results, regardless of how the search query is phrased.
"We're proud to support this major supplier with the launch of HawkSearch," said Ari Kahn, CEO of Bridgeline. "By implementing HawkSearch, they are equipping their customers with cutting-edge tools that simplify product discovery, enhance engagement, and drive measurable business growth."
About Bridgeline
Bridgeline helps companies grow online revenue by increasing traffic, conversion rates, and average order value. To learn more, please visit www.bridgeline.com
Contact Information
Danielle Colvin
SVP of Marketing
press@bridgeline.com
SOURCE: Bridgeline Digital
View the original press release on ACCESS Newswire
FAQ
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