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Electrical Distributor Selects Bridgeline’s AI-Powered Smart Search

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Bridgeline Digital, Inc. (NASDAQ: BLIN) expands partnership with a national electrical distributor to implement HawkSearch AI product into their eCommerce sites. The total contract is valued at over $875,000, aiming to enhance product discovery through advanced image and concept search. The integration of HawkSearch Smart Search AI is tailored to improve the online search experience for customers, allowing them to easily find and select products from the distributor's extensive catalog.
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The strategic expansion of Bridgeline Digital's partnership with a national electrical distributor is a notable development within the marketing technology sector. This agreement, valued at over $875,000, signifies a robust investment in AI-powered search technology, indicating a potential uptrend in demand for such innovations. HawkSearch AI's integration into eCommerce platforms could be a key differentiator, enhancing user experience and potentially increasing conversion rates through improved product discovery.

From a market perspective, this move could signal Bridgeline's growing influence in the electrical distribution market and may forecast an increased market share. The emphasis on AI and advanced search capabilities is aligned with broader industry trends focusing on personalization and efficiency in eCommerce. Competitors may need to invest similarly in technology to keep pace, possibly leading to increased R&D expenditures across the sector.

The financial implications of Bridgeline Digital's expanded partnership are multifaceted. The contract's value at over $875,000 is a significant revenue source that could influence the company's financial projections and investor confidence. This partnership could be seen as a testament to Bridgeline's competitive edge and may result in upward stock price movements if market sentiment is positive.

Investors should monitor the performance metrics post-implementation, such as customer engagement levels and sales conversions, to gauge the impact on the distributor's revenue and, by extension, Bridgeline's recurring revenue streams. It's also important to consider the scalability of HawkSearch AI and the potential for Bridgeline to secure additional contracts within the industry, which would further solidify its financial position and growth trajectory.

The implementation of HawkSearch’s AI-powered Smart Search represents a significant leap in e-commerce search technology. The ability for customers to use image and concept search to locate products caters to the increasing demand for intuitive, user-friendly shopping experiences. This technology goes beyond simple keyword matching, leveraging AI to understand and interpret customer intent, which could revolutionize how products are discovered online.

By providing an advanced search capability that understands context and visuals, Bridgeline Digital is setting a new industry standard. This could push competitors to adopt similar technologies or risk falling behind in terms of customer satisfaction and engagement. The long-term benefits for the distributor may include not only increased sales but also enhanced customer loyalty and market reputation as a leader in technological adoption.

WOBURN, Ma., Jan. 31, 2024 (GLOBE NEWSWIRE) -- Bridgeline Digital, Inc. (NASDAQ: BLIN), a provider of marketing technology software, announced today the expansion of its partnership with a national electrical distributor to implement Bridgeline's HawkSearch AI product into their eCommerce sites.

The electrical distributor has committed to a total contract valued at over $875,000 to include HawkSearch’s AI-powered Smart Search across hundreds of their eCommerce sites. The Smart Search implementation is aimed to enhance the distributor’s product discovery capabilities through advanced image and concept search. For instance, customers can upload a photo of a circuit breaker or a specific wiring tool to find exact or similar products in the distributor's vast catalog. Alternatively, using concept search, customers can input queries like “solar-powered outdoor lighting solutions” to locate a range of relevant products that match this concept, even if the exact terminology isn’t used in the product description.

The integration of HawkSearch Smart Search AI is tailored to enhance the online search experience for customers, allowing them to easily find and select products from the distributor's extensive catalog. HawkSearch also supports several electrical distribution sites with large catalogs such as Kirby Risk and State Electric Supply.

Ari Kahn, CEO of Bridgeline, commented on the partnership: “Our collaboration with this key electrical distributor underscores Bridgeline's position as a premier provider of site search technology in the electrical distribution industry. The integration of Smart Search AI stands to significantly improve the online customer experience, driving measurable growth and setting a new standard for e-commerce efficiency.”

About Bridgeline Digital
Bridgeline helps companies grow online revenue by increasing traffic, conversion rates, and average order value. To learn more, please visit www.bridgeline.com.

Contact:
‍Danielle Colvin
SVP of Marketing
Bridgeline Digital
press@bridgeline.com


FAQ

What is the total contract value for the partnership with the national electrical distributor?

The total contract is valued at over $875,000.

What is the purpose of implementing HawkSearch AI product into the eCommerce sites?

The purpose is to enhance product discovery through advanced image and concept search.

How does the Smart Search implementation aim to improve the online search experience for customers?

The Smart Search implementation is tailored to allow customers to easily find and select products from the distributor's extensive catalog.

Which specific feature of HawkSearch Smart Search AI is highlighted in the partnership?

The integration of Smart Search AI stands to significantly improve the online customer experience, driving measurable growth and setting a new standard for e-commerce efficiency.

Bridgeline Digital Inc.

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