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Iowa American Water filed a rate request with the Iowa Utilities Board for over $157 million in water and wastewater system improvements from 2021 to 2026 to enhance service quality. The company aims to invest in infrastructure, water quality, environmental compliance, and customer needs. They also plan to address affordability through a Customer Affordability Program.
Iowa American Water ha presentato una richiesta di aumento delle tariffe all'Iowa Utilities Board per oltre 157 milioni di dollari in miglioramenti ai sistemi idrico e fognario dal 2021 al 2026 per migliorare la qualità del servizio. L'azienda ha l'obiettivo di investire in infrastrutture, qualità dell'acqua, conformità ambientale e necessità dei clienti. Prevedono inoltre di affrontare la questione dell'accessibilità economica attraverso un Programma di Accessibilità per i Clienti.
Iowa American Water ha solicitado un ajuste de tarifas a la Junta de Servicios Públicos de Iowa por más de 157 millones de dólares en mejoras a los sistemas de agua y aguas residuales de 2021 a 2026 para mejorar la calidad del servicio. La compañía planea invertir en infraestructura, calidad del agua, cumplimiento ambiental y necesidades de los clientes. También tienen planes para abordar la asequibilidad a través de un Programa de Asequibilidad para Clientes.
아이오와 아메리칸 워터는 2021년부터 2026년까지 수질 및 하수 시스템 개선을 위해 1억 5,700만 달러 이상을 투자하여 서비스 품질을 향상시키기 위해 아이오와 공익사업위원회에 요율 요청을 제출했습니다. 이 회사는 인프라, 수질, 환경 준수 및 고객의 필요에 투자할 계획입니다. 또한 고객 저렴성 프로그램을 통해 저렴성 문제를 해결할 예정입니다.
Iowa American Water a déposé une demande de tarification auprès du Conseil des services publics de l'Iowa pour plus de 157 millions de dollars d'améliorations aux systèmes d'eau et d'eaux usées de 2021 à 2026 afin d'améliorer la qualité du service. La société envisage d'investir dans les infrastructures, la qualité de l'eau, la conformité environnementale et les besoins des clients. Ils prévoient également de s'attaquer à l'accessibilité via un Programme d'Accessibilité pour les Clients.
Iowa American Water hat bei der Iowa Utilities Board einen Tarifantrag von über 157 Millionen Dollar für Verbesserungen an Wasser- und Abwassersystemen von 2021 bis 2026 eingereicht, um die Dienstleistungsqualität zu verbessern. Das Unternehmen beabsichtigt, in Infrastruktur, Wasserqualität, Umweltkonformität und Kundenbedürfnisse zu investieren. Sie planen auch, durch ein Kunden-Erschwinglichkeitsprogramm auf Erschwinglichkeit einzugehen.
Positive
Commitment to investing $157 million in water and wastewater system improvements from 2021 to 2026 to enhance service quality.
Focus on replacing aging infrastructure, meeting water quality and environmental regulations, increasing resiliency, and providing better fire protection.
Proposal of a Customer Affordability Program to provide bill reductions for income-eligible customers.
Negative
Potential increase in water bills for the average residential customer using 4,000 gallons per month by approximately $22.00 per month.
Possible increases in wastewater bills for specific areas like Blue Grass and Donahue.
Extended review process by the Iowa Utilities Board with a final decision expected in Spring 2025.
Request reinforces company’s commitment to providing clean, safe, reliable and affordable water and wastewater service
DAVENPORT, Iowa--(BUSINESS WIRE)--
Iowa American Water filed a rate request today with the Iowa Utilities Board (IUB) reflecting more than $157 million in water and wastewater system improvements from October 2021 through March 2026 to continue providing clean, safe, reliable and affordable service. The request reinforces the company’s commitment to investing in its water and wastewater systems to replace aging infrastructure, meet water quality and environmental regulations, provide resiliency of operations, increase fire protection and meet customers’ other water and wastewater service needs.
“We carefully plan and invest in the infrastructure of our water and wastewater systems that provide service to approximately 225,000 people in nine eastern Iowa communities,” said Randy Moore, president of Iowa American Water. “By making prudent, ongoing investments, Iowa American Water is committed to protecting public health and safety in the communities we serve. At the same time, we remain committed to addressing the needs of our most vulnerable customers.”
Iowa American Water’s investment includes replacing aging water mains and critical infrastructure at its water treatment plants and facilities to comply with regulations, expanding water storage for additional resiliency, replacing lead and galvanized service lines, and upgrading wastewater systems to meet environmental regulations throughout the company’s service areas.
The company’s last general rate case was filed with the IUB in August 2020, and a final order was issued by the IUB on June 28, 2021. Those rates were effective October 11, 2021. Since then, the company has made and will make over $157 million in capital investments.
In addition, the company is taking steps to address the issue of affordability and is proposing a Customer Affordability Program, which if approved by the IUB, would provide a 20 to 80 percent monthly bill reduction for income-eligible customers. Currently, Iowa American Water offers customer assistance through its Project H2O – Help to Others program, payment plans and budget billing. To request assistance through Project H2O, customers can call Community Action of Eastern Iowa at (563) 243-5220 in Clinton or (563) 324-3236 in the Iowa Quad Cities. Information about this as well as payment plans and budget billing is available at the company’s website.
Iowa American Water’s rates are based on the cost of providing water and wastewater service as reviewed and approved by the IUB. If the company’s proposed rates are approved as requested, the water bill for the average residential customer using 4,000 gallons per month would increase by approximately $22.00 per month, while the average residential wastewater bill in Blue Grass would increase by approximately $25.00 per month, and in Donahue, the monthly wastewater bill would increase by approximately $28.00 per month.
The IUB will conduct an extensive review of Iowa American Water’s rate application before making its final decision, likely in Spring 2025. Since the process can take up to ten months for a decision to be rendered in the case. Iowa American Water will put a portion of the requested increase into effect on May 11, 2024, as an interim rate increase while its full request is considered by the IUB. These interim rates may be subject to refund with interest based on the IUB’s decision.
Public hearings and opportunities for public comment are also part of the process and are scheduled in the company’s service areas under the direction of the IUB. For more information on the company’s rate proposal and to find out what actions customers may take, visit iowaamwater.com and select “Your Water and Wastewater Rates” under the Customer Service & Billing menu.
About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, X and Instagram.
About Iowa American Water
Iowa American Water, a subsidiary of American Water, is the largest investor-owned water utility in the state, providing high-quality and reliable water services to approximately 225,000 people. For more information, visit iowaamwater.com and follow Iowa American Water on X and Facebook.
Media:
Lisa Reisen, Senior Manager - External Communications
563-343-6127
lisa.reisen@amwater.com
Source: American Water
FAQ
What is the purpose of Iowa American Water's rate request?
Iowa American Water filed a rate request to invest over $157 million in water and wastewater system improvements from 2021 to 2026 to enhance service quality.
What does Iowa American Water aim to address through its investments?
Iowa American Water plans to replace aging infrastructure, meet water quality and environmental regulations, increase resiliency, improve fire protection, and address customer needs.
How will Iowa American Water potentially address affordability?
Iowa American Water is proposing a Customer Affordability Program that could provide bill reductions of 20 to 80 percent for income-eligible customers.
What could be the impact on water bills for the average residential customer?
The water bill for the average residential customer using 4,000 gallons per month may increase by approximately $22.00 per month.
When is the final decision expected on Iowa American Water's rate request?
The Iowa Utilities Board is likely to make a final decision in Spring 2025 after an extensive review process.
Where can customers find more information about Iowa American Water's rate proposal?
Customers can visit iowaamwater.com and select 'Your Water and Wastewater Rates' under the Customer Service & Billing menu for more information.
