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Illinois American Water Shares Video Reminding Customers to Keep Fats, Oils and Grease from Crashing Holiday Parties

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Illinois American Water has released an animated public service video aimed at educating customers on disposing of fats, oils, and grease (FOG) to prevent plumbing clogs during the holiday season. The video features characters Fats, Oil, and Grease, portraying the risks these substances pose to plumbing systems. Customers are advised to never pour grease down sinks or toilets, and to properly dispose of it after cooling. Illinois American Water serves about 1.3 million people and is a subsidiary of American Water (NYSE: AWK), the largest investor-owned water utility in the U.S.

Positive
  • Illinois American Water emphasizes customer education through an engaging animated video, potentially reducing plumbing issues.
  • The company highlights its commitment to maintaining community sewer systems and ensuring customer satisfaction.
Negative
  • None.

The Family-friendly animated video provides tips to defend drains from clogs this holiday season.

BELLEVILLE, Ill.--(BUSINESS WIRE)-- Illinois American Water is sharing an animated public service video reminding customers to properly dispose of fats, oils and grease (FOG) this holiday season. Properly disposing of FOG can help prevent clogs in household plumbing and sewer lines. The video features ugly sweater-wearing characters Fats, Oil, and Grease as uninvited holiday party guests who threaten to wreak havoc on pipes.

“The animated video is a fun way to draw attention to a serious issue,” said Illinois American Water President Rebecca Losli. “We hope this educational video helps customers avoid home plumbing issues as well as decrease impact to critical community sewer systems.”

Illinois American Water reminds customers that, if poured down the drain, fats, oils and grease can stick to the inside of pipes and cause buildups that can clog pipes or lead to sewer overflows. Taking these easy steps to avoid FOG clogs will help protect pipes and watersheds:

  • Never pour grease into sinks, toilets or down drains. Garbage disposals do not prevent grease clogs, and detergents that claim to dissolve grease may cause problems in other parts of the sewer system.
  • Allow grease to cool and use a rubber scraper to remove fat, oil and grease from cookware, plates, utensils and cooking surfaces. Once cooled, place the grease in a sealed container and dispose of it in the trash.
  • Install a strainer in your kitchen sink to catch scraps and empty them into the garbage.

Also, avoid flushing wipes, even those labeled flushable or biodegradable, and paper towels down the toilet. These can cause major problems for wastewater systems. Always trash, never flush! Customers can find more wastewater tips, including Things That Should Never Go Down Your Drain, at www.illinoisamwater.com under Water and Wastewater Information. Click on Wastewater Service.

About Illinois American WaterIllinois American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and wastewater services to approximately 1.3 million people. American Water also operates a quality control and research laboratory in Belleville. With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 6,400 dedicated professionals who provide regulated and regulated-like drinking water and wastewater services to more than 14 million people in 24 states. American Water provides safe, clean, affordable and reliable water services to our customers to help keep their lives flowing. For more information, visit amwater.com and diversityataw.com. Follow American Water on Twitter, Facebook and LinkedIn.

ILLINOIS AMERICAN WATER WAS RANKED HIGHEST IN CUSTOMER SATISFACTION WITH LARGE WATER UTILITIES IN THE MIDWEST THREE YEARS IN A ROW!
For J.D. Power 2022 award information, visit jdpower.com/awards.

Media: Karen Cotton, Sr. Manager External Communications, Karen.Cotton@amwater.com

Source: Illinois American Water

FAQ

What is the purpose of the animated video released by Illinois American Water?

The animated video aims to educate customers on the proper disposal of fats, oils, and grease (FOG) to prevent plumbing clogs during the holiday season.

How does Illinois American Water suggest disposing of grease?

Illinois American Water advises customers to allow grease to cool, scrape it from cookware, and dispose of it in a sealed container in the trash instead of pouring it down drains.

What is the significance of proper grease disposal according to the press release?

Proper grease disposal is crucial to prevent clogs in household plumbing and reduce the risk of sewer overflows, which can significantly impact wastewater systems.

How many people does Illinois American Water serve?

Illinois American Water provides water and wastewater services to approximately 1.3 million people.

What is the relationship between Illinois American Water and American Water?

Illinois American Water is a subsidiary of American Water (NYSE: AWK), which is the largest investor-owned water utility in the United States.

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