Welcome to our dedicated page for Altigen Comm news (Ticker: ATGN), a resource for investors and traders seeking the latest updates and insights on Altigen Comm stock.
Company Overview
Altigen Communications, Inc. (ATGN) is a Silicon Valley-based provider specializing in cloud communications and unified communications solutions. The company is renowned for its comprehensive Microsoft cloud solutions that integrate Office 365 and Skype for Business into a fully managed communications service. Its offerings not only simplify the complexities of digital transformation for small-to-medium businesses and enterprises, but also enhance customer engagement and operational efficiency.
Core Business Areas
At its core, Altigen delivers cloud-based unified communications services that include:
- Hosted Skype for Business Services: Efficiently integrates mainstream communication tools with a managed service approach.
- Advanced Cloud PBX: Enables robust telephony functionality, supporting seamless internal and external communications.
- Multi-channel Cloud Contact Center Solutions: Offers innovative contact center capabilities that cater to business-critical operations.
- Technology Consulting Services: Provides strategic guidance that empowers companies to drive digital transformation and elevate overall business performance.
Market Position and Operational Excellence
Altigen positions itself as a trusted provider amidst a competitive landscape by simplifying deployment and management. Its turnkey managed service model allows clients to reduce operational costs and achieve a lower total cost of ownership. This all-software solution architecture offers flexibility with various deployment options—on-premises, cloud, or hybrid—ensuring that businesses can align their communications infrastructure with strategic needs without extensive capital expenditure.
Integration and Flexibility
One of the key strengths of Altigen is its native integration with Microsoft’s ecosystem, which paves the way for seamless communication between employees and clients. This integration is not just a technical add-on; it represents a well-thought-out approach to achieving greater synergy between cloud applications and everyday business communications. The company’s solutions empower organizations to be agile in today's modern workplace while ensuring business-critical functionalities are delivered reliably.
Revenue Model and Business Impact
Altigen generates revenue primarily through a service-based model including subscription fees for its managed communications services and consulting engagements. Its revenue streams are diversified across cloud services and technology consulting, positioning the company as a key enabler of digital transformation. The managed service model ensures predictable service delivery and cost efficiencies, underscoring its value proposition to both SMBs and large enterprises.
Industry Expertise and Competitive Differentiation
What sets Altigen apart is its combination of deep Microsoft expertise and an innovative approach to cloud communications. By offering a versatile, scalable, and secure communications solution, Altigen meets the complex demands of modern workplaces. Its commitment to simplifying communication infrastructures while maintaining robust functionality is supported by a strategic operations model that spans multiple countries, demonstrating its global outreach and local service dexterity.
Operational Reliability and Turnkey Solutions
The company’s emphasis on a turnkey, all-software solution minimizes the challenges typically associated with deploying and managing communication systems. This reliability is critical for organizations that depend on business continuity and efficient internal communication mechanisms. Altigen’s approach not only mitigates expensive capital expenditures but also provides ongoing operational support, creating an ecosystem that is resilient and cost-effective.
Summary
Altigen Communications, Inc. stands out as a strategic component in the digital transformation journey of modern businesses. With its expertly crafted unified communications suite, it enables companies to achieve enhanced productivity, lower operational costs, and improved customer engagement. Through its deep integration with Microsoft cloud solutions, Altigen provides a flexible, scalable, and efficient communications environment that adapts to the evolving needs of businesses across diverse industries.
Altigen Communications (OTCQB:ATGN), a provider of cloud-based Customer Experience (CXaaS) solutions, will report its fourth-quarter and fiscal year 2022 financial results on December 15, 2022. A conference call is scheduled for 2:00 p.m. PT to discuss the results. Altigen focuses on enhancing customer engagement and employee productivity using Microsoft technologies and offers AI-driven insights to improve service efficiency. The company operates globally from its Silicon Valley headquarters.
Altigen Communications (OTCQB:ATGN) announced its third-quarter financial results for the period ending June 30, 2022. The company reported a 6.4% increase in net revenue to $3.0 million, despite a 3.0% decline in cloud services revenue. Professional services revenue surged 163.0% to $0.6 million, while gross margin decreased to 67.8%. The company recorded a GAAP net loss of $0.01 million with a diluted EPS of ($0.01). Customer adoption for new platforms, including CoreInteract, MaxCloud, and FrontStage, is growing, with initial customers secured and significant growth opportunities identified in the UCaaS, CCaaS, and CEaaS markets.
Altigen Communications (OTCQB:ATGN) has announced that its CoreInteract solutions suite has been designated as a Preferred Solution in the Microsoft Commercial Marketplace, AppSource. This recognition highlights the suite's capabilities in enhancing Microsoft Teams Phone System. The company continues to invest in product development following its acquisition of ZAACT Consulting, which enhances its technical resources to better serve enterprise customers. Altigen aims to improve customer experience and operational efficiency with its cloud-based solutions.
Altigen Communications (ATGN) reported its financial results for Q2 FY 2022, showing a GAAP net income of $0.1 million, a significant improvement from a net loss of $0.3 million a year prior. GAAP diluted EPS reached breakeven compared to a loss of $0.01. Despite a 4.8% decline in total revenue to $2.5 million, non-GAAP net income rose by 43.1% to $0.3 million. The company introduced new customer experience-as-a-service (CXaaS) products and acquired ZAACT Consulting to enhance service offerings and drive future growth.
Altigen Communications (OTCQB:ATGN) has successfully acquired the assets of ZAACT Consulting, a company specializing in Microsoft Teams solutions. The transaction, which closed on May 6, 2022, positions Altigen as a leading provider of cloud communications and collaboration services. ZAACT generated over $5.3M in revenue in fiscal 2021, with about $0.5M in net income. The purchase was funded primarily by cash and stock, totaling $4.5M. This acquisition is expected to enhance Altigen's capabilities and customer base in the Microsoft ecosystem.
Altigen Communications, Inc. (OTCQB:ATGN) will release its Q2 FY2022 financial results on May 12, 2022, post-market close. The company, known for its cloud-based Customer Experience solutions, will host a conference call at 2:00 p.m. PT (5:00 p.m. ET) to discuss these results. Key executives, including CEO Jeremiah Fleming, will lead the discussion. Interested parties can join via telephone or a live webcast. The company is committed to enhancing customer engagement through its AI-driven solutions and global reseller network.
Altigen Communications (OTCQB:ATGN) will present at the Sidoti May Virtual MicroCap Conference on May 11, 2022, at 1:00 p.m. ET. Jerry Fleming, the CEO, will discuss the company's cloud-based Customer Experience (CXaaS) solutions. Interested investors can register for the webcast here. The conference will also feature one-on-one meetings on May 11-12. Altigen's solutions enhance customer engagement and employee productivity through automation and AI, supported by a global network of certified resellers.
Altigen Communications Inc. (OTCQB:ATGN) has partnered with Teleware, a leading UK Microsoft Solutions Provider, to enhance their cloud-based Customer Experience solutions. This collaboration focuses on leveraging Microsoft technologies, particularly Microsoft Teams, to deliver tailored communication applications and improve customer engagement. Altigen's President stated that Teleware's expertise aligns with their vision, aiming to offer unique business solutions that enhance productivity and reduce communication costs.
Altigen Communications (OTCQB:ATGN) is hosting its first virtual Investor Day on March 8, 2022, at 8:30 a.m. PST. The event aims to showcase the company’s evolution from a traditional vendor to a cloud-based Customer Experience as a Service (CXaaS) provider. CEO Jerry Fleming will discuss strategic partnerships, market opportunities, and the product roadmap. An agenda includes topics on Microsoft Teams, financial metrics, and a Q&A session. Interested investors can register here. The presentations will be archived for one year.
Altigen Communications (OTCQB:ATGN) announced a definitive agreement to acquire ZAACT Consulting, a Microsoft Gold Partner, enhancing its cloud-based Customer Experience (CXaaS) solutions. The acquisition, expected to close soon, aims to leverage ZAACT's expertise in Microsoft technologies, particularly in Financial Services and Healthcare sectors, to boost sales. ZAACT brings critical capabilities that align with Altigen’s mission to offer integrated Microsoft Teams solutions.
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