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Altigen Communications, Inc., a leading Microsoft cloud solutions provider, offers fully managed unified communications services. Altigen combines hosted Skype for Business, advanced cloud PBX, and cloud contact center applications with seamless integration to Office 365 for SMBs and enterprises globally. Altigen's cloud unified communications solution simplifies deployment and management, reducing costs and offering flexibility to deploy on-premises, in the cloud, or in a hybrid environment. The company's feature-rich cloud PBX and multi-channel contact center solutions natively integrate with Skype for Business and Office 365, delivering business-critical functionalities required by SMBs and enterprises. Altigen's worldwide headquarters is in Silicon Valley, California.
Altigen Communications (ATGN) reported its financial results for Q2 FY 2022, showing a GAAP net income of $0.1 million, a significant improvement from a net loss of $0.3 million a year prior. GAAP diluted EPS reached breakeven compared to a loss of $0.01. Despite a 4.8% decline in total revenue to $2.5 million, non-GAAP net income rose by 43.1% to $0.3 million. The company introduced new customer experience-as-a-service (CXaaS) products and acquired ZAACT Consulting to enhance service offerings and drive future growth.
Altigen Communications (OTCQB:ATGN) has successfully acquired the assets of ZAACT Consulting, a company specializing in Microsoft Teams solutions. The transaction, which closed on May 6, 2022, positions Altigen as a leading provider of cloud communications and collaboration services. ZAACT generated over $5.3M in revenue in fiscal 2021, with about $0.5M in net income. The purchase was funded primarily by cash and stock, totaling $4.5M. This acquisition is expected to enhance Altigen's capabilities and customer base in the Microsoft ecosystem.
Altigen Communications, Inc. (OTCQB:ATGN) will release its Q2 FY2022 financial results on May 12, 2022, post-market close. The company, known for its cloud-based Customer Experience solutions, will host a conference call at 2:00 p.m. PT (5:00 p.m. ET) to discuss these results. Key executives, including CEO Jeremiah Fleming, will lead the discussion. Interested parties can join via telephone or a live webcast. The company is committed to enhancing customer engagement through its AI-driven solutions and global reseller network.
Altigen Communications (OTCQB:ATGN) will present at the Sidoti May Virtual MicroCap Conference on May 11, 2022, at 1:00 p.m. ET. Jerry Fleming, the CEO, will discuss the company's cloud-based Customer Experience (CXaaS) solutions. Interested investors can register for the webcast here. The conference will also feature one-on-one meetings on May 11-12. Altigen's solutions enhance customer engagement and employee productivity through automation and AI, supported by a global network of certified resellers.
Altigen Communications Inc. (OTCQB:ATGN) has partnered with Teleware, a leading UK Microsoft Solutions Provider, to enhance their cloud-based Customer Experience solutions. This collaboration focuses on leveraging Microsoft technologies, particularly Microsoft Teams, to deliver tailored communication applications and improve customer engagement. Altigen's President stated that Teleware's expertise aligns with their vision, aiming to offer unique business solutions that enhance productivity and reduce communication costs.
Altigen Communications (OTCQB:ATGN) is hosting its first virtual Investor Day on March 8, 2022, at 8:30 a.m. PST. The event aims to showcase the company’s evolution from a traditional vendor to a cloud-based Customer Experience as a Service (CXaaS) provider. CEO Jerry Fleming will discuss strategic partnerships, market opportunities, and the product roadmap. An agenda includes topics on Microsoft Teams, financial metrics, and a Q&A session. Interested investors can register here. The presentations will be archived for one year.
Altigen Communications (OTCQB:ATGN) announced a definitive agreement to acquire ZAACT Consulting, a Microsoft Gold Partner, enhancing its cloud-based Customer Experience (CXaaS) solutions. The acquisition, expected to close soon, aims to leverage ZAACT's expertise in Microsoft technologies, particularly in Financial Services and Healthcare sectors, to boost sales. ZAACT brings critical capabilities that align with Altigen’s mission to offer integrated Microsoft Teams solutions.
Altigen Communications (OTCQB:ATGN) announced the launch of CoreEngage, a new user interface for CoreInteract, designed for Microsoft Teams. This innovative interface allows users to manage customer communications, including calls, SMS, and emails, enhancing the customer experience. Altigen aims to improve customer engagement and employee productivity through this solution. The CoreEngage application, part of a broader release of Customer Experience (CXaaS) applications, is available via Altigen's global business partner network.
Altigen Communications Inc. (OTCQB:ATGN) recently announced the public preview of FrontStage, a new omni-channel contact center solution integrated with Microsoft Teams. This solution aims to enhance customer experiences through features like IVR, automated call distribution, and reporting capabilities. The partnership with FrontStage Technologies focuses on leveraging Microsoft Graph APIs for advanced functionalities, enhancing operational efficiencies. Altigen's commitment to cloud-based solutions targets improved engagement while responding to evolving customer preferences in the digital landscape.
Altigen Communications (OTCQB:ATGN) has launched Workgroup Insights, a native Microsoft Teams application tailored for departmental managers in mid to large enterprises. This tool offers real-time performance metrics in a graphic dashboard, facilitating effective management of employee performance in remote settings. Key features include trend analysis reports that provide insights over time. Altigen's solutions, built on Microsoft technologies, aim to enhance customer engagement and employee productivity, supporting a modern workforce.
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