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Company Overview
Altigen Communications, Inc. (ATGN) is a Silicon Valley-based provider specializing in cloud communications and unified communications solutions. The company is renowned for its comprehensive Microsoft cloud solutions that integrate Office 365 and Skype for Business into a fully managed communications service. Its offerings not only simplify the complexities of digital transformation for small-to-medium businesses and enterprises, but also enhance customer engagement and operational efficiency.
Core Business Areas
At its core, Altigen delivers cloud-based unified communications services that include:
- Hosted Skype for Business Services: Efficiently integrates mainstream communication tools with a managed service approach.
- Advanced Cloud PBX: Enables robust telephony functionality, supporting seamless internal and external communications.
- Multi-channel Cloud Contact Center Solutions: Offers innovative contact center capabilities that cater to business-critical operations.
- Technology Consulting Services: Provides strategic guidance that empowers companies to drive digital transformation and elevate overall business performance.
Market Position and Operational Excellence
Altigen positions itself as a trusted provider amidst a competitive landscape by simplifying deployment and management. Its turnkey managed service model allows clients to reduce operational costs and achieve a lower total cost of ownership. This all-software solution architecture offers flexibility with various deployment options—on-premises, cloud, or hybrid—ensuring that businesses can align their communications infrastructure with strategic needs without extensive capital expenditure.
Integration and Flexibility
One of the key strengths of Altigen is its native integration with Microsoft’s ecosystem, which paves the way for seamless communication between employees and clients. This integration is not just a technical add-on; it represents a well-thought-out approach to achieving greater synergy between cloud applications and everyday business communications. The company’s solutions empower organizations to be agile in today's modern workplace while ensuring business-critical functionalities are delivered reliably.
Revenue Model and Business Impact
Altigen generates revenue primarily through a service-based model including subscription fees for its managed communications services and consulting engagements. Its revenue streams are diversified across cloud services and technology consulting, positioning the company as a key enabler of digital transformation. The managed service model ensures predictable service delivery and cost efficiencies, underscoring its value proposition to both SMBs and large enterprises.
Industry Expertise and Competitive Differentiation
What sets Altigen apart is its combination of deep Microsoft expertise and an innovative approach to cloud communications. By offering a versatile, scalable, and secure communications solution, Altigen meets the complex demands of modern workplaces. Its commitment to simplifying communication infrastructures while maintaining robust functionality is supported by a strategic operations model that spans multiple countries, demonstrating its global outreach and local service dexterity.
Operational Reliability and Turnkey Solutions
The company’s emphasis on a turnkey, all-software solution minimizes the challenges typically associated with deploying and managing communication systems. This reliability is critical for organizations that depend on business continuity and efficient internal communication mechanisms. Altigen’s approach not only mitigates expensive capital expenditures but also provides ongoing operational support, creating an ecosystem that is resilient and cost-effective.
Summary
Altigen Communications, Inc. stands out as a strategic component in the digital transformation journey of modern businesses. With its expertly crafted unified communications suite, it enables companies to achieve enhanced productivity, lower operational costs, and improved customer engagement. Through its deep integration with Microsoft cloud solutions, Altigen provides a flexible, scalable, and efficient communications environment that adapts to the evolving needs of businesses across diverse industries.
Altigen Communications, Inc. (OTCQB:ATGN) will release its fourth quarter and fiscal year 2021 financial results on December 7, 2021, after market close. A conference call is scheduled for 2:00 PM PT (5:00 PM ET) the same day, featuring CEO Jeremiah Fleming and VP of Finance Carolyn David. Participants can join via phone or webcast, with a replay available afterward. Altigen specializes in Cloud-based Unified Communications solutions leveraging Microsoft technologies, aiming to provide comprehensive managed services.
Altigen Communications Inc. (OTCQB:ATGN) will present at the 6th annual MicroCap Leadership Summit on September 24, 2021, at 9:40 AM ET. The company's President and CEO, Jeremiah Fleming, will lead the presentation. This virtual event, hosted by MicroCapClub, will see Altigen among ten selected companies showcasing their offerings to over 100 investors worldwide. The presentation will be available on the Altigen website post-event. For more details about the summit, visit MicroCapClub.
Altigen Communications (OTCQB:ATGN) reported its third-quarter financial results for the period ended June 30, 2021. Net revenue reached $2.8 million, reflecting a 6% sequential increase but a 6% decline year-over-year. Cloud services revenue stood at $2.0 million, up 6% sequentially but down 1% from the previous year. Gross margin decreased to 70.0% compared to 72.8% in Q2 and 77.4% a year ago. GAAP net income was $0.9 million ($0.04 per share), benefiting from a one-time gain. Non-GAAP net income fell to $0.5 million ($0.02 per share). Cash reserves were $6.5 million.
Altigen Communications, Inc. (OTCQB:ATGN) will release its third quarter fiscal year 2021 financial results on July 27, 2021, after market close. A conference call is scheduled for 2:00 p.m. PT (5:00 p.m. ET) to discuss these results, featuring President and CEO Jeremiah Fleming and VP of Finance Carolyn David. Investors can join the call by dialing (877) 407-8031 domestically or (201) 689-8031 internationally. A live webcast and replay options will also be available on their website.
Altigen Communications Inc. (OTCQB:ATGN), a Silicon Valley-based Microsoft ISV and Cloud Solutions provider, will present at the Access to Giving Virtual Conference on July 14, 2021, at 1 p.m. ET. CEO Jerry Fleming will lead the presentation, which is free for all registrants. Attendees can access more information and schedule one-on-one meetings by visiting the conference's website. The conference aims to connect investors with companies for charitable donations. Altigen offers Cloud-based Unified Communications solutions built on Microsoft technologies.
Altigen Communications (OTCQB:ATGN) has launched CoreInteract, an AI-driven platform for Microsoft Teams, enhancing enterprise customer engagement. This platform integrates various communication channels, including inbound call routing, screen pops for applications like Dynamics 365, and real-time performance dashboards, all within Teams. Future updates will add SMS and social media support. The platform aims to simplify customer interactions and improve employee productivity by removing the need for multiple applications. Altigen positions CoreInteract as a game-changer for organizations adopting Microsoft Teams.
Altigen Communications reported its second-quarter financial results for the period ending March 31, 2021. The company generated a net revenue of $2.7 million, a decrease from $2.9 million year-over-year. Cloud services revenue slightly increased to $1.85 million, while legacy products revenue fell to $0.8 million. The gross margin decreased to 72.8%, compared to 75.9% last year. The company faced a GAAP operating loss of ($0.3 million), down from an operating income of $0.5 million last year, attributed to one-time litigation expenses.
Altigen Communications, Inc. (OTCQB:ATGN), a Microsoft ISV and Cloud Solutions provider, is set to announce its second quarter fiscal year 2021 financial results on April 22, 2021, after market close. A conference call will follow at 2:00 p.m. PT (5:00 p.m. ET) hosted by CEO Jeremiah Fleming and VP of Finance Carolyn David. Investors can listen via phone or through a live webcast on the company's website. The replay will be available for a month post-call.
Altigen Communications (OTCQB:ATGN) will announce its fourth quarter and fiscal year 2020 financial results on December 3, 2020, post-market close. A conference call is scheduled for 2:00 p.m. PT (5:00 p.m. ET), where CEO Jeremiah Fleming and VP of Finance Carolyn David will discuss the results. Investors can listen via teleconference or a live webcast. Replay details will be available for an hour post-call until January 3, 2021. The company specializes in Microsoft Cloud Solutions, enhancing business communication through cloud-based unified communications.
Altigen Communications (OTCQB:ATGN) has been selected to present at the fifth annual MicroCap Leadership Summit on September 25, 2020. This virtual event will feature CEO Jerry Fleming presenting to around 50 retail and institutional investors. The presentation will later be available on Altigen's Investor Relations page. Altigen, a leading Microsoft Cloud Solutions provider, offers cloud-based communication services that integrate with Microsoft Teams.
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