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Appian Unveils Latest Platform Release for Better Process and Better Outcomes

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Appian (APPN) announced its latest platform release featuring enhanced process automation powered by enterprise AI. The key highlight is Appian Autoscale, enabling organizations to scale six million processes per hour - a 10x improvement from previous benchmarks. The release includes FedRAMP Moderate compliant AI features, improved data extraction capabilities, and enhanced AI Copilot functionality with 40% faster response times. Helia, an Australian LMI provider, reported reducing claims processing time from two days to under 10 minutes using the platform.

Appian (APPN) ha annunciato il suo ultimo aggiornamento della piattaforma con funzionalità avanzate di automazione dei processi supportate dall'AI aziendale. Il punto saliente è Appian Autoscale, che consente alle aziende di scalare sei milioni di processi all'ora, con un miglioramento di 10 volte rispetto ai parametri di riferimento precedenti. Il rilascio include funzionalità AI conformi a FedRAMP Moderate, capacità di estrazione dei dati migliorate e una funzionalità AI Copilot potenziata con tempi di risposta più rapidi del 40%. Helia, un fornitore australiano di LMI, ha riportato di aver ridotto il tempo di elaborazione delle richieste da due giorni a meno di 10 minuti utilizzando la piattaforma.

Appian (APPN) anunció su última versión de plataforma que presenta una automatización de procesos mejorada impulsada por la inteligencia artificial empresarial. El aspecto destacado es Appian Autoscale, que permite a las organizaciones escalar seis millones de procesos por hora, lo que representa una mejora de 10 veces con respecto a las métricas anteriores. La versión incluye funciones de AI conformes a FedRAMP Moderate, capacidades mejoradas de extracción de datos y una funcionalidad de AI Copilot optimizada con tiempos de respuesta un 40% más rápidos. Helia, un proveedor australiano de LMI, informó haber reducido el tiempo de procesamiento de reclamaciones de dos días a menos de 10 minutos utilizando la plataforma.

Appian (APPN)은 기업 인공지능에 의해 지원되는 향상된 프로세스 자동화를 특징으로 하는 최신 플랫폼 버전을 발표했습니다. 주요 하이라이트는 Appian Autoscale로, 이를 통해 조직은 시간당 600만 개의 프로세스를 스케일링할 수 있어 이전 벤치마크에 비해 10배 향상된 성능을 보여줍니다. 이번 릴리스에는 FedRAMP Moderate 준수 AI 기능, 향상된 데이터 추출 기능 및 40% 더 빠른 응답 시간을 갖춘 AI Copilot 기능이 포함되어 있습니다. 헬리아, 호주의 LMI 제공업체는 이 플랫폼을 사용하여 청구 처리 시간을 이틀에서 10분 이내로 단축했다고 보고했습니다.

Appian (APPN) a annoncé la dernière version de sa plateforme, offrant une automatisation des processus améliorée alimentée par l'IA d'entreprise. Le point fort est Appian Autoscale, qui permet aux organisations de mettre à l'échelle six millions de processus par heure, soit une amélioration de 10 fois par rapport aux références précédentes. La version comprend des fonctionnalités d'IA conformes à FedRAMP Moderate, des capacités d'extraction de données améliorées et une fonctionnalité d'assistant IA optimisée avec des temps de réponse 40% plus rapides. Helia, un fournisseur LMI australien, a déclaré avoir réduit le temps de traitement des réclamations de deux jours à moins de 10 minutes en utilisant la plateforme.

Appian (APPN) hat seine neueste Plattform-Version angekündigt, die verbesserte Prozessautomatisierung mit Unternehmens-KI bietet. Der wichtigste Aspekt ist Appian Autoscale, das es Organisationen ermöglicht, sechs Millionen Prozesse pro Stunde zu skalieren – eine Verbesserung um das 10-fache im Vergleich zu früheren Benchmarks. Das Release umfasst FedRAMP Moderate-konforme KI-Funktionen, verbesserte Datenextraktionsmöglichkeiten und eine optimierte KI-Copilot-Funktionalität mit 40% schnelleren Reaktionszeiten. Helia, ein australischer LMI-Anbieter, berichtete, dass die Bearbeitungszeit für Ansprüche von zwei Tagen auf weniger als 10 Minuten verkürzt wurde, als die Plattform verwendet wurde.

Positive
  • Achieved 10x improvement in process scaling capacity (6 million processes per hour)
  • AI Copilot delivers 40% faster response times
  • Successful case study: Helia reduced processing time from 2 days to under 10 minutes
  • Obtained FedRAMP Moderate compliance for AI features, expanding public sector opportunities
Negative
  • None.

Insights

This platform update represents a significant technical advancement in Appian's process automation capabilities. The 10x increase in process handling capacity to 6 million processes per hour through Autoscale is a game-changing improvement for enterprise-scale operations. The FedRAMP Moderate compliance achievement for AI features opens up substantial opportunities in the lucrative government sector.

The enhanced AI capabilities, including improved document extraction and faster AI Copilot response times (up to 40% faster), demonstrate Appian's commitment to practical AI implementation. The real-world validation from Helia, showing process time reduction from two days to under 10 minutes, provides concrete evidence of the platform's effectiveness.

These improvements position Appian strongly against competitors in the business process automation market, particularly for high-throughput enterprise applications like claims processing and transaction monitoring.

The market for intelligent process automation is expanding rapidly and this release strengthens Appian's competitive position. The combination of enhanced scalability and practical AI applications addresses key enterprise pain points, particularly in regulated industries like finance and government.

The platform's ability to handle 6 million processes per hour could attract larger enterprise clients who require high-volume processing capabilities. The FedRAMP compliance expansion is particularly strategic, as government contracts typically offer higher margins and longer-term revenue stability.

While the stock has faced pressure in the broader tech selloff, these technical improvements could drive increased enterprise adoption and expand Appian's total addressable market, especially in highly regulated industries where process automation needs to balance efficiency with compliance.

New enhancements scale high-volume workflows and increase efficiency and analysis with AI

MCLEAN, Va., Dec. 3, 2024 /PRNewswire/ -- Appian (Nasdaq: APPN) today announced its latest platform release, which delivers process automation powered by enterprise AI. Appian helps organizations design, automate, and optimize business processes and this release introduces new features across the platform, making it faster and easier to understand, interact with, and explore data within applications. This release introduces Appian Autoscale and enhanced AI insights, giving organizations better operational efficiency, scalability, and process performance. Appian was already the scalability leader. Now, with Autoscale, Appian enables customers to scale six million processes per hour, 10x more than Appian's previous benchmark.

Appian Autoscale lets organizations scale high-volume, straight-through processes, whether handling real-time claims validation, continuous transaction monitoring, credit risk scoring, or other high-throughput processes. With Autoscale, users can easily scale new or existing processes and monitor performance with tools that give insight into millions of process instances. A detailed process history also helps identify and resolve issues quickly, ensuring smooth operations even during high demand.

Introducing Appian Autoscale, which enables customers to scale six million processes per hour.

Helia, a leading Lenders Mortgage Insurance (LMI) provider in Australia, uses the Appian Platform to automate processes and create an interconnected workplace. By automating claims management, Helia reduced processing time from two days to under 10 minutes, enhancing the lender experience. Helia evaluated Appian Autoscale during its beta program earlier this year.

"We achieved all of our application scale and performance goals with Appian Autoscale," said Bharat Marwaha, Automation Platform Leader, Helia.

Additional generative AI enhancements in Appian's latest release include:

  • Multiple AI features achieve FedRAMP Moderate compliance. Now all AI Skills and most AI Copilot features are FedRAMP compliant. These features meet the stringent security, privacy, and operational requirements for public sector use, enabling more government agencies to automate complex processes with confidence.

  • Simpler data extraction with AI Skills. Appian's document extraction AI now automatically detects and consolidates multi-page tables, streamlining data extraction and eliminating the need for manual workarounds. Once you've completed the reconciliation step, future table extractions will happen automatically, further improving efficiency.

  • Quicker response times and a better overall experience with AI Copilot for data fabric. Now fully released, AI Copilot delivers up to 40% faster response times, gives you real-time progress updates, and supports up to 250 record types. Appian's data fabric now also enables more precise filtering and immediate sync recovery for automatic data updates after failed syncs.

  • Process insights AI now includes AI Copilot for faster creation of business-specific KPIs and insight summaries. Get a fresh perspective on your processes with AI-detection for ad hoc events, suggestions for KPIs, and insight summaries for improvements. These easy-to-apply AI use cases provide practical, measurable AI value that enhances collaboration,  streamlines decision-making, and improves operational efficiency.

"As organizations grow, they must rapidly scale operations and turn ideas into actionable strategies to stay competitive," said Michael Beckley, CTO and Founder of Appian. "With Appian Autoscale and our AI capabilities, enterprises can build resilient and adaptable processes that respond instantly. By embedding agentic AI that autonomously responds to stimuli within structured processes, Appian enables AI to use data effectively. This approach enables seamless collaboration between human and digital systems to drive actions for maximized returns."

About Appian

Appian is a software company that orchestrates business processes. The Appian Platform empowers leaders to design, automate, and optimize important processes from start to finish. With our industry-leading platform and commitment to customer success, Appian is trusted by top organizations to drive transformational process change. For more information, visit appian.com. [Nasdaq: APPN]

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SOURCE Appian

FAQ

What is Appian Autoscale's processing capacity in the latest APPN platform release?

Appian Autoscale can process six million processes per hour, which is 10 times more than Appian's previous benchmark.

How much faster are AI Copilot response times in Appian's latest platform update?

AI Copilot delivers up to 40% faster response times in the latest Appian platform release.

What improvement did Helia achieve using Appian's platform for claims processing?

Helia reduced their claims processing time from two days to under 10 minutes using the Appian Platform.

Which compliance certification did Appian's AI features achieve in the latest release?

Appian's AI features achieved FedRAMP Moderate compliance, meeting security, privacy, and operational requirements for public sector use.

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