Alignment Healthcare Strengthens Leadership to Scale its AI-Enabled Medicare Advantage Platform with Two Key Appointments
Alignment Healthcare (NASDAQ: ALHC) has announced two key leadership appointments to enhance its AI-enabled Medicare Advantage platform. Dr. Arta Bakshandeh has been named President of AVA®, the company's proprietary platform that utilizes 200+ data sources and 13,000+ attributes for personalized healthcare insights. Aly Duzich has been promoted to Chief Experience Officer to optimize member experience.
AVA platform leverages trusted AI to improve senior health outcomes and quality of care while reducing costs. The company has grown to over 200,000 health plan members since its IPO in March 2021. Both appointments aim to strengthen Alignment's care management and service delivery approach, integrating technology with compassionate care for seniors.
Alignment Healthcare (NASDAQ: ALHC) ha annunciato due nomine chiave nel suo team di leadership per potenziare la sua piattaforma Medicare Advantage basata sull'intelligenza artificiale. La dottoressa Arta Bakshandeh è stata nominata Presidente di AVA®, la piattaforma proprietaria dell'azienda che utilizza oltre 200 fonti di dati e più di 13.000 attributi per offrire approfondimenti personalizzati sulla salute. Aly Duzich è stata promossa a Chief Experience Officer con l'obiettivo di ottimizzare l'esperienza degli iscritti.
La piattaforma AVA sfrutta un'intelligenza artificiale affidabile per migliorare i risultati sanitari degli anziani e la qualità dell'assistenza, riducendo al contempo i costi. Da quando è stata quotata in borsa nel marzo 2021, l'azienda è cresciuta fino a superare i 200.000 membri del piano sanitario. Entrambe le nomine mirano a rafforzare l'approccio di Alignment alla gestione dell'assistenza e all'erogazione dei servizi, integrando tecnologia e cura empatica per gli anziani.
Alignment Healthcare (NASDAQ: ALHC) ha anunciado dos nombramientos clave en su equipo directivo para potenciar su plataforma Medicare Advantage impulsada por inteligencia artificial. La Dra. Arta Bakshandeh ha sido designada Presidenta de AVA®, la plataforma propietaria de la empresa que utiliza más de 200 fuentes de datos y más de 13,000 atributos para ofrecer conocimientos personalizados sobre la salud. Aly Duzich ha sido promovida a Chief Experience Officer para optimizar la experiencia de los miembros.
La plataforma AVA aprovecha una IA confiable para mejorar los resultados de salud de las personas mayores y la calidad de la atención, al tiempo que reduce costos. Desde su oferta pública inicial en marzo de 2021, la compañía ha crecido hasta superar los 200,000 miembros del plan de salud. Ambos nombramientos buscan fortalecer el enfoque de Alignment en la gestión del cuidado y la prestación de servicios, integrando tecnología con atención compasiva para personas mayores.
Alignment Healthcare (NASDAQ: ALHC)는 AI 기반의 Medicare Advantage 플랫폼 강화를 위해 두 명의 핵심 리더십 인사를 발표했습니다. Arta Bakshandeh 박사가 200개 이상의 데이터 소스와 13,000개 이상의 속성을 활용해 개인 맞춤형 건강 인사이트를 제공하는 회사의 독자 플랫폼 AVA®의 사장으로 임명되었습니다. Aly Duzich는 회원 경험 최적화를 위해 최고 경험 책임자(Chief Experience Officer)로 승진했습니다.
AVA 플랫폼은 신뢰할 수 있는 AI를 활용해 노인 건강 결과와 의료 서비스 품질을 향상시키면서 비용을 절감합니다. 회사는 2021년 3월 상장 이후 20만 명 이상의 건강 보험 회원으로 성장했습니다. 이번 두 임명은 Alignment의 케어 관리 및 서비스 제공 방식을 강화하여 기술과 노인에 대한 따뜻한 돌봄을 통합하는 데 목적이 있습니다.
Alignment Healthcare (NASDAQ : ALHC) a annoncé deux nominations clés au sein de sa direction afin de renforcer sa plateforme Medicare Advantage intégrant l'intelligence artificielle. Dr Arta Bakshandeh a été nommée Présidente d’AVA®, la plateforme propriétaire de l’entreprise qui exploite plus de 200 sources de données et plus de 13 000 attributs pour fournir des analyses personnalisées en santé. Aly Duzich a été promue Chief Experience Officer pour optimiser l’expérience des membres.
La plateforme AVA utilise une IA fiable pour améliorer les résultats de santé des seniors et la qualité des soins tout en réduisant les coûts. Depuis son introduction en bourse en mars 2021, l’entreprise a dépassé les 200 000 membres. Ces deux nominations visent à renforcer l’approche d’Alignment en gestion des soins et en prestation de services, en intégrant technologie et bienveillance envers les seniors.
Alignment Healthcare (NASDAQ: ALHC) hat zwei wichtige Führungspositionen besetzt, um seine KI-gestützte Medicare Advantage-Plattform zu stärken. Dr. Arta Bakshandeh wurde zur Präsidentin von AVA® ernannt, der firmeneigenen Plattform, die über 200 Datenquellen und mehr als 13.000 Attribute für personalisierte Gesundheitsanalysen nutzt. Aly Duzich wurde zur Chief Experience Officer befördert, um das Mitgliedererlebnis zu optimieren.
Die AVA-Plattform nutzt vertrauenswürdige KI, um die Gesundheitsergebnisse und die Versorgungsqualität bei Senioren zu verbessern und gleichzeitig Kosten zu senken. Seit dem Börsengang im März 2021 ist das Unternehmen auf über 200.000 Gesundheitsplan-Mitglieder gewachsen. Beide Ernennungen zielen darauf ab, Alignments Ansatz im Pflegemanagement und bei der Servicebereitstellung zu stärken, indem Technologie mit mitfühlender Seniorenbetreuung verbunden wird.
- Growing membership base with over 200,000 health plan members
- Strategic enhancement of proprietary AVA platform with 200+ data sources
- Strengthened leadership team with experienced healthcare technology executives
- None.
Strategic moves integrate care, service and technology to advance responsible AI and seamless member experience
ORANGE, Calif., April 15, 2025 (GLOBE NEWSWIRE) -- Alignment Healthcare, Inc. (NASDAQ: ALHC) today announced pivotal leadership appointments that underscore its dedication to transforming senior health care through technology and exceptional member care. Dr. Arta Bakshandeh has been named President of AVA®, and Aly Duzich has been promoted to Chief Experience Officer.
Driving Next-Generation Innovation
For more than 10 years, Alignment has harnessed trusted artificial intelligence (AI) through AVA – the company’s proprietary Medicare Advantage platform – to drive actionable clinical insights that improve senior health outcomes and quality of care. Dr. Bakshandeh’s appointment reinforces Alignment’s commitment to scaling the platform and further integrating data-driven solutions into every step of the member journey.
Using 200+ data sources and 13,000+ attributes to generate secure and personalized insights, AVA offers real-time visibility to all stakeholders to drive better quality care at lower cost. It was meticulously developed to support, not dictate, clinical decisions and serve as a tool for enhancing health care outcomes, without ever being used to deny necessary patient care.
“AVA has been a foundational element in how Alignment delivers better outcomes at lower cost, pioneering the use of machine learning – and now, we are ready to do more,” said Dr. Bakshandeh. “This next chapter positions AVA not only as a clinical differentiator, but as a scalable platform, deepening our commitment to our members and setting the foundation for broader value creation. We are weaving together people, data and care into something truly meaningful: an ecosystem where seniors are seen, supported and served in every moment that matters.”
Dr. Bakshandeh earned a master’s degree in molecular genetics from the University of California, Santa Barbara, and a Doctor of Osteopathic Medicine from Touro University School of Osteopathic Medicine. He also serves as an adjunct faculty professor at the Keck School of Medicine of the University of Southern California. With more than 15 years of leadership at the intersection of medicine and technology, he brings a unique blend of clinical insight, innovation expertise and compassionate care to his new role.
Elevating the Member Experience
In a parallel move, Aly Duzich has been promoted to Chief Experience Officer, reinforcing Alignment’s care management and care delivery approach to the member experience. With more than 20 years of experience in clinical operations and member service, Duzich will unify and cultivate initiatives that enhance every touchpoint of the member journey. By better integrating Alignment’s front-line care model with innovative digital and clinical insights, her appointment strengthens the company’s ability to deliver compassionate, high-quality care.
Since its IPO in March 2021, Alignment has grown rapidly, entering 2025 with more than 200,000 health plan members. By treating Medicare Advantage as a care management business with a focus on more effective care delivery, the company has greater control over medical quality and costs. This strategy creates a robust foundation for long-term member satisfaction through exceptional service.
“As Chief Experience Officer, I’m excited to lead a team dedicated to truly rethinking how we care for seniors,” Duzich said. “Our focus is on creating a care experience that is as seamless as it is compassionate. We’ve seen the powerful impact of our work – especially in programs that support our most vulnerable members – and I’m confident that together, we are setting a new standard for what Medicare Advantage can be.”
Prior to joining Alignment in 2017, Duzich held senior leadership roles in clinical operations and case management at CareMore Health Plan, where she was accountable for financial performance and care delivery across multiple markets. Her career includes executive experience in both large not-for-profit systems and national for-profit organizations, equipping her with a unique ability to balance mission-driven care with operational and fiscal discipline. Duzich holds master’s and bachelor’s degrees in gerontology from the University of Southern California.
A Unified Vision for Growth
“These leadership appointments reflect our steadfast commitment to investing in the future,” said John Kao, founder and CEO. “Dr. Bakshandeh and Aly embody our core values by merging technological innovation with a deep dedication to our members. Their leadership will not only drive operational excellence but also set new standards in Medicare Advantage, delivering care that truly makes a difference for seniors. We are doing well today and will continue to do better as we build the next chapter in our journey.”
About Alignment Health
Alignment Health is championing a new path in senior care that empowers members to age well and live their most vibrant lives. A consumer brand name of Alignment Healthcare (NASDAQ: ALHC), Alignment Health’s mission-focused team makes high-quality, low-cost care a reality for its Medicare Advantage members every day. Based in California, the company partners with nationally recognized and trusted local providers to deliver coordinated care, powered by its customized care model, 24/7 concierge care team and purpose-built technology, AVA®. As it expands its offerings and grows its national footprint, Alignment upholds its core values of leading with a serving heart and putting the senior first. For more information, visit www.alignmenthealth.com.
Media Contact
Priya Shah
mPR, Inc. for Alignment Health
alignment@mpublicrelations.com
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