reAlpha’s AiChat Unveils Next-Gen AI Agents
reAlpha Tech Corp. (NASDAQ: AIRE) announces its subsidiary AiChat's launch of next-generation AI-powered digital agents, featuring Voice AI and Agentic AI capabilities. The new AI Agents are designed to enhance business-customer interactions through personalized, human-like conversations and real-time adaptability.
The Voice AI system offers multi-language support, voice-cloning, real-time analytics, and integrations with speech recognition and text-to-speech technologies. The Agentic AI provides autonomous, adaptive interactions with self-learning and contextual awareness capabilities.
A notable implementation case is MYDIN, Malaysia's major retail chain, which reported automating 74.7% of customer inquiries and improving customer service satisfaction by over 7% since January 2024. The global autonomous AI and autonomous agents market is projected to reach $783.27 billion by 2037. Along with these technological advancements, AiChat unveiled a new brand identity featuring a brain-inspired logo design.
reAlpha Tech Corp. (NASDAQ: AIRE) annuncia il lancio da parte della sua sussidiaria AiChat di agenti digitali di nuova generazione alimentati da intelligenza artificiale, dotati di capacità di Voice AI e Agentic AI. I nuovi Agenti AI sono progettati per migliorare le interazioni tra aziende e clienti attraverso conversazioni personalizzate e simili a quelle umane, con adattabilità in tempo reale.
Il sistema Voice AI offre supporto multilingue, clonazione vocale, analisi in tempo reale e integrazioni con tecnologie di riconoscimento vocale e sintesi vocale. L'Agentic AI fornisce interazioni autonome e adattive con capacità di apprendimento autonomo e consapevolezza contestuale.
Un caso di implementazione notevole è MYDIN, la principale catena di vendita al dettaglio della Malesia, che ha riportato l'automazione del 74,7% delle richieste dei clienti e un miglioramento della soddisfazione del servizio clienti di oltre il 7% dal gennaio 2024. Si prevede che il mercato globale dell'AI autonoma e degli agenti autonomi raggiunga 783,27 miliardi di dollari entro il 2037. Insieme a questi progressi tecnologici, AiChat ha svelato una nuova identità di marca con un design del logo ispirato al cervello.
reAlpha Tech Corp. (NASDAQ: AIRE) anuncia el lanzamiento por parte de su subsidiaria AiChat de agentes digitales de próxima generación impulsados por inteligencia artificial, con capacidades de Voice AI y Agentic AI. Los nuevos Agentes AI están diseñados para mejorar las interacciones entre empresas y clientes a través de conversaciones personalizadas y similares a las humanas, con adaptabilidad en tiempo real.
El sistema Voice AI ofrece soporte multilingüe, clonación de voz, análisis en tiempo real e integraciones con tecnologías de reconocimiento de voz y conversión de texto a voz. El Agentic AI proporciona interacciones autónomas y adaptativas con capacidades de autoaprendizaje y conciencia contextual.
Un caso notable de implementación es MYDIN, la principal cadena de retail de Malasia, que informó haber automatizado el 74.7% de las consultas de los clientes y mejorado la satisfacción del servicio al cliente en más del 7% desde enero de 2024. Se prevé que el mercado global de IA autónoma y agentes autónomos alcance 783.27 mil millones de dólares para 2037. Junto con estos avances tecnológicos, AiChat presentó una nueva identidad de marca con un diseño de logotipo inspirado en el cerebro.
reAlpha Tech Corp. (NASDAQ: AIRE)는 자회사 AiChat의 차세대 AI 기반 디지털 에이전트 출시를 발표했습니다. 이 에이전트는 Voice AI 및 Agentic AI 기능을 갖추고 있습니다. 새로운 AI 에이전트는 개인화된 인간과 유사한 대화와 실시간 적응성을 통해 비즈니스와 고객 간의 상호작용을 향상시키도록 설계되었습니다.
Voice AI 시스템은 다국어 지원, 음성 클로닝, 실시간 분석 및 음성 인식 및 텍스트 음성 변환 기술과의 통합 기능을 제공합니다. Agentic AI는 자가 학습 및 상황 인식 능력을 갖춘 자율적이고 적응적인 상호작용을 제공합니다.
주목할 만한 구현 사례로는 MYDIN이 있습니다. 말레이시아의 주요 소매 체인으로, 2024년 1월 이후 고객 문의의 74.7%를 자동화하고 고객 서비스 만족도를 7% 이상 향상시켰습니다. 글로벌 자율 AI 및 자율 에이전트 시장은 2037년까지 783.27억 달러에 이를 것으로 예상됩니다. 이러한 기술 발전과 함께 AiChat은 뇌에서 영감을 받은 로고 디자인을 특징으로 하는 새로운 브랜드 아이덴티티를 공개했습니다.
reAlpha Tech Corp. (NASDAQ: AIRE) annonce le lancement par sa filiale AiChat d'agents numériques de nouvelle génération alimentés par l'intelligence artificielle, avec des capacités de Voice AI et d'Agentic AI. Les nouveaux agents AI sont conçus pour améliorer les interactions entre les entreprises et les clients grâce à des conversations personnalisées et humaines, avec une adaptabilité en temps réel.
Le système Voice AI offre un support multilingue, le clonage vocal, des analyses en temps réel et des intégrations avec des technologies de reconnaissance vocale et de synthèse vocale. L'Agentic AI permet des interactions autonomes et adaptatives avec des capacités d'apprentissage autonome et de conscience contextuelle.
Un cas d'implémentation notable est MYDIN, la principale chaîne de distribution de Malaisie, qui a rapporté avoir automatisé 74,7 % des demandes des clients et amélioré la satisfaction du service client de plus de 7 % depuis janvier 2024. Le marché mondial de l'IA autonome et des agents autonomes devrait atteindre 783,27 milliards de dollars d'ici 2037. Avec ces avancées technologiques, AiChat a dévoilé une nouvelle identité de marque avec un design de logo inspiré du cerveau.
reAlpha Tech Corp. (NASDAQ: AIRE) kündigt den Start von AiChat, einer Tochtergesellschaft, an, die digitale Agenten der nächsten Generation mit KI-Technologie, Voice AI und Agentic AI-Funktionen einführt. Die neuen KI-Agenten sind darauf ausgelegt, die Interaktionen zwischen Unternehmen und Kunden durch personalisierte, menschenähnliche Gespräche und Echtzeit-Anpassungsfähigkeit zu verbessern.
Das Voice AI-System bietet mehrsprachige Unterstützung, Sprachklonierung, Echtzeitanalysen und Integrationen mit Spracherkennung und Text-to-Speech-Technologien. Das Agentic AI ermöglicht autonome, adaptive Interaktionen mit selbstlernenden und kontextbewussten Fähigkeiten.
Ein bemerkenswerter Anwendungsfall ist MYDIN, Malaysias größte Einzelhandelskette, die berichtete, dass 74,7 % der Kundenanfragen automatisiert wurden und die Kundenzufriedenheit seit Januar 2024 um über 7 % gestiegen ist. Der globale Markt für autonome KI und autonome Agenten wird voraussichtlich bis 2037 783,27 Milliarden Dollar erreichen. Neben diesen technologischen Fortschritten stellte AiChat eine neue Markenidentität mit einem von einem Gehirn inspirierten Logo-Design vor.
- Automated 74.7% of customer inquiries at MYDIN implementation
- 7% improvement in customer service satisfaction at MYDIN since Jan 2024
- Market opportunity in autonomous AI projected at $783.27B by 2037
- None.
Insights
reAlpha's announcement of AiChat's new AI Agents represents a strategic expansion of its AI capabilities in the customer engagement space. The introduction of Voice AI and Agentic AI positions the company to capitalize on the growing autonomous AI market, projected to reach
The technical differentiation between these offerings is significant. While standard chatbots follow predefined scripts, AiChat's Agentic AI offers autonomy and adaptability through multi-turn contextual awareness and self-learning capabilities. The Voice AI component adds natural language processing with multi-language support and voice-cloning, creating a more comprehensive engagement solution.
The MYDIN implementation provides concrete validation, with
The rebranding signals a strategic pivot toward more sophisticated AI engagement tools, potentially allowing reAlpha to command premium pricing in the enterprise customer service market. By addressing both text and voice interactions, reAlpha is positioning AiChat as an omnichannel solution, expanding its addressable market and differentiation from single-modality competitors.
Improving Business Interactions with AiChat’s AI Agents: Voice AI and Agentic AI
DUBLIN, Ohio, March 03, 2025 (GLOBE NEWSWIRE) -- reAlpha Tech Corp. (“reAlpha” or the “Company”) (Nasdaq: AIRE), a real estate technology company developing and commercializing artificial intelligence (“AI”) technologies, today announces that its subsidiary, AiChat Pte. Ltd. (“AiChat”), is launching its AI-powered digital agents (the “AI Agents”), further enhancing its intelligent customer engagement capabilities.
Next-Generation AI Capabilities: Elevating Customer Experiences
AiChat’s AI Agents include Voice AI and Agentic AI, both of which are designed to facilitate and further personalize the way businesses connect with their customers. For example, the AI Agents can personalize responses based on the context of previous conversations, remembering customer preferences and past interactions to deliver more relevant recommendations. reAlpha expects that these AI-powered technologies will empower brands to create more personalized, seamless, and human-like interactions across their digital platforms.
- Voice AI: Human-Like Conversations Capabilities
AiChat’s Voice AI enables businesses to interact with customers in natural, human-like manner and handle their complex queries in real-time. With capabilities like multi-language support, voice-cloning, real-time analytics, and integrations with automatic speech recognition, text-to-speech, and large language model technologies, AiChat believes it will deliver prompt and scalable voice interactions through Voice AI.
- Agentic AI: The Next Step in Generative AI
AiChat’s Agentic AI will interact with customers with autonomy, adaptability, and personalization. Unlike scripted AI, Agentic AI will be able to understand context and adapt in real time to deliver prompt, natural responses. With self-learning and multi-turn contextual awareness, businesses can scale human-like interactions while maintaining brand consistency, which we believe may also improve customer loyalty and a customer’s overall customer service satisfaction.
Giri Devanur, Chief Executive Officer of reAlpha, said, “We are thrilled to announce this exciting new chapter for AiChat under reAlpha’s vision. With AiChat's enhanced capabilities, including the introduction of Agentic AI and Voice AI, we are empowering businesses to unlock the true potential of customer engagement through human-centric, innovative technologies.”
Market Growth: AI Agents on the Rise
The global autonomous AI and autonomous agents market is witnessing rapid expansion, with the total market size expected to reach
One example is MYDIN, one of Malaysia’s largest retail chains, which has utilized AiChat’s AI-powered solutions to enhance its customer service. Malik Murad Ali, Director of Information Technology, Digital, Human Resources, and Leap Production System at MYDIN, shared, “Since integrating AiChat’s AI solutions, we’ve seen a significant improvement in our customer service capabilities, and, as of January 2025, we have automated
A Fresh Identity for a Bold Future
Alongside its AI Agents, AiChat is also unveiling a refreshed brand identity that reflects its mission to shape the future of AI-powered customer engagement solutions. At the heart of this rebrand is AiChat’s new logo shown below, which blends a brain-inspired design, representing AI’s creative capabilities, with a communication symbol, representing meaningful, human-like AI interactions. This fusion embodies AiChat’s vision of creating AI that goes beyond just assisting customers and businesses, offering instead a more personalized and tailored customer engagement solution to business and allowing them to foster meaningful relationships with customers.
Kester Poh, Chief Executive Officer of AiChat, added, “The rebranding of AiChat marks a significant step in the evolution of conversational AI, embodying our vision to redefine customer engagement. At AiChat, we are pioneering next-generation AI agents that go beyond traditional text-based chatbots to also include voice interactions. This development will enable us to deliver comprehensive, omnichannel customer experiences by integrating personalization and voice capabilities. As we continue to drive AI innovation, we are exploring new ways to make interactions even more natural and human-like, bringing us closer to a future of truly humanized AI-powered customer engagement.”
About reAlpha Tech Corp.
reAlpha Tech Corp. (Nasdaq: AIRE) is a real estate technology company developing an end-to-end commission-free homebuying platform. Utilizing the power of AI and an acquisition-led growth strategy, reAlpha aims to offer an affordable, streamlined experience for homebuyers. For more information, visit www.reAlpha.com.
About AiChat Pte. Ltd.
AiChat Pte. Ltd., a subsidiary of reAlpha, is a Singapore-based company that develops AI-powered conversational customer experience solutions. Its platform leverages artificial intelligence to provide businesses with intelligent chatbots and automation tools that improve customer interactions and operational efficiency. For more information about AiChat, visit www.aichat.com.
Forward-Looking Statements
The information in this press release includes “forward-looking statements”. Forward-looking statements include, among other things, statements about the announcement of AiChat’s AI Agents, Voice AI and Agentic AI; the anticipated benefits of AiChat’s AI Agents; reAlpha’s ability to anticipate the future needs of the short-term rental market; future trends in the real estate, technology and artificial intelligence industries, generally; and reAlpha’s future growth strategy and growth rate. In some cases, you can identify forward-looking statements by terminology such as “may”, “should”, “could”, “might”, “plan”, “possible”, “project”, “strive”, “budget”, “forecast”, “expect”, “intend”, “will”, “estimate”, “anticipate”, “believe”, “predict”, “potential” or “continue”, or the negatives of these terms or variations of them or similar terminology. Factors that may cause actual results to differ materially from current expectations include, but are not limited to: reAlpha’s limited operating history and that reAlpha has not yet fully developed its AI-based technologies; reAlpha’s ability to commercialize its developing AI-based technologies; whether reAlpha’s technology and products, including that of its subsidiaries, will be accepted and adopted by its customers and intended users; reAlpha’s ability to integrate AiChat’s AI Agents into its existing business and the anticipated demand for AiChat’s AI Agents; reAlpha’s ability to successfully enter new geographic markets; reAlpha’s ability to obtain the necessary regulatory and legal approvals to expand into additional U.S. states and maintain, or obtain, brokerage licenses in such states; reAlpha’s ability to generate additional sales or revenue from having access to, or obtaining, additional U.S. states brokerage licenses; reAlpha’s ability to enhance its, and its subsidiaries’, loan processing efficiency by leveraging its AI-powered platform and overall resources; AiChat’s ability to improve customer satisfaction and overall operational efficiency of businesses through implementation of its services and products, including, but not limited to, its AI Agents; AiChat’s ability to maintain its brand reputation and recognition with its customers and intended customers after its re-branding; reAlpha’s ability to, through a business’ implementation of AiChat’s technologies, increase loyalty of customers users using AiChat’s technologies; AiChat’s ability to scale its technologies, including its AI Agents, for adopting businesses; reAlpha’s and AiChat’s ability to provide personalized, human-like customer service solutions through its services and offerings; the inability to maintain and strengthen reAlpha’s brand and reputation; reAlpha’s ability to scale its operational capabilities to expand into additional geographic markets; the potential loss of key employees of its acquired companies; reAlpha’s inability to accurately forecast demand for short-term rentals and AI-based real estate focused products; the inability to execute business objectives and growth strategies successfully or sustain reAlpha’s growth; the inability of reAlpha’s customers to pay for reAlpha’s services; changes in applicable laws or regulations, and the impact of the regulatory environment and complexities with compliance related to such environment; and other risks and uncertainties indicated in reAlpha’s SEC filings. Forward-looking statements are based on the opinions and estimates of management at the date the statements are made and are subject to a variety of risks and uncertainties and other factors that could cause actual events or results to differ materially from those anticipated in the forward-looking statements. Although reAlpha believes that the expectations reflected in the forward-looking statements are reasonable, there can be no assurance that such expectations will prove to be correct. reAlpha’s future results, level of activity, performance or achievements may differ materially from those contemplated, expressed or implied by the forward-looking statements, and there is no representation that the actual results achieved will be the same, in whole or in part, as those set out in the forward-looking statements. For more information about the factors that could cause such differences, please refer to reAlpha’s filings with the SEC. Readers are cautioned not to put undue reliance on forward-looking statements, and reAlpha does not undertake any obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law.
Investor Relations Contact:
Adele Carey, VP of Investor Relations
investorrelations@realpha.com
Media Contact:
Fatema Bhabrawala, Director of Public Relations
fbhabrawala@allianceadvisors.com
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1 https://www.researchnester.com/reports/autonomous-ai-and-autonomous-agents-market/5948
An image accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/35c2d708-67b7-41b1-9cd1-d965f880da3e
FAQ
What new AI capabilities has reAlpha (AIRE) announced through its AiChat subsidiary?
What results did MYDIN achieve using AiChat's AI solutions as of January 2025?
What is the projected market size for autonomous AI and agents according to AIRE's announcement?
How does AiChat's new Agentic AI differ from traditional scripted AI?
