Ardent Health Services Teams with Accenture and UKG to Transform Workforce Management
Accenture (NYSE: ACN) and UKG are expanding their collaboration to help Ardent Health Services enhance workforce visibility and agility across 30 hospitals and 200 sites. The partnership focuses on optimizing operations using UKG Dimensions, an AI-driven workforce management solution. Ardent aims to transform its workforce management for over 24,000 employees, enhancing scheduling and payroll management. This strategic initiative addresses challenges like labor shortages and employee burnout, ultimately aiming to improve patient care and team member experiences.
- Expanded collaboration improves workforce management for Ardent Health Services.
- Implementation of UKG Dimensions aids in better scheduling and payroll management.
- Focus on enhancing employee experience and addressing labor shortages.
- The healthcare sector faces significant labor shortages due to burnout and attrition.
Through an expanded business partnership, Accenture and UKG provide organizations with a strategic approach to optimize workforce operations
Accenture and UKG, a leading provider of HR, payroll, and workforce management solutions for all people, are collaborating to help
Accenture worked with Ardent to leverage UKG Dimensions, an AI-powered workforce management solution, to more effectively manage scheduling, payroll and attendance across its healthcare facilities. Accenture’s extensive talent management and healthcare operations experience, combined with UKG’s intelligent workforce management suite, designed to meet industry-specific needs, has empowered Ardent to reimagine its approach to workforce management with a strategic vision to support more than 24,000 team members across the country.
“This integration is a key example of how we’re delivering on our purpose to care for our patients, their families and one another,” said
The Accenture and UKG collaboration with Ardent is underpinned by an expanded business partnership between the two companies that is focused on helping clients transform how the workforce is managed to create better team member experiences, optimize operations and unlock new business value. Accenture and UKG have collaborated on more than 150 client engagements across industries.
“Healthcare organizations face an enormous challenge and they need to drive access and improve experience by addressing the unprecedented labor shortage coming from burnout and attrition. Technology is the key to equitably and sustainably delivering care, while improving experience for patients and providers,” said
Accenture helped Ardent gather and apply lessons learned from each phase of the transformation, and incorporated input and feedback from key stakeholders, local leaders and frontline staff throughout the integration. This not only built accountability for the direction of the initiative, but enabled a unified, system-wide transition. The transformation at Ardent was conducted in phases by market, with careful consideration given to infrastructure, data quality, training, and the impact of change brought about by the Dimensions implementation.
“Great business outcomes start with exceptional employee experiences, which is why it is vital to keep people at the heart of organizational transformation projects. This is true across all industries, and especially important for health systems working to overcome challenges across the care continuum,” said
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
About UKG
At UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers to show what’s possible when businesses invest in their people. Born from a historic merger that created one of the world’s leading HCM cloud companies, our Life-work Technology approach to HR, payroll, and workforce management solutions for all people helps more than 70,000 organizations around the globe and across every industry anticipate and adapt to their employees’ needs beyond just work. To learn more, visit ukg.com.
Copyright © 2023 Accenture. All rights reserved. Accenture and its logo are trademarks of Accenture. UKG and UKG Dimensions are trademarks of UKG.
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Accenture
+1 917 452 3952
margaret.d.nolan@accenture.com
Accenture
+1 206 839 2172
hannah.m.unkefer@accenture.com
UKG
+1 978 947 7310
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Source: Accenture
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