CLEAR Launches Free Reserve powered by CLEAR Lane at Terminal 4 in John F. Kennedy International Airport

Rhea-AI Summary

CLEAR (NYSE: YOU) and JFKIAT have launched a free virtual queuing program at JFK's Terminal 4, allowing travelers to reserve dedicated TSA security lane time slots. This initiative is expected to enhance the travel experience by making it more predictable and stress-free. Reservations can be made online up to 72 hours in advance, with dedicated lanes operational between 5 a.m. and 10 a.m. This marks the seventh airport to adopt CLEAR's program, expanding on its presence since launching at Orlando International Airport in 2021.

Positive

• Launch of a free virtual queuing program at JFK's Terminal 4 will likely improve customer satisfaction and operational efficiency.
• The program could lead to increased user adoption of CLEAR services, potentially boosting membership and revenue.

Negative

• No financial metrics provided to quantify the impact of the new program on CLEAR's revenue.
• Implementation costs and ongoing operational expenses related to the new program could affect profitability.

Virtual Queuing Program Allows Passengers To Reserve A Slot For TSA Security for Stress-Free, Predictable Travel

QUEENS, N.Y., May 25, 2022 /PRNewswire/ -- CLEAR (NYSE: YOU) and JFKIAT, the operator of Terminal 4 at John F. Kennedy International Airport, announced the launch of a free virtual queuing program at Terminal 4. JFK T4 Reserve powered by CLEAR allows travelers at JFK's T4 to plan ahead and reserve a dedicated security lane time slot for their party – giving them a more predictable and stress-free travel experience.

"This innovative program will help to ensure that we are continuing to provide an efficient, best-in-class experience for all traveling through Terminal 4," said Roel Huinink, President and CEO of JFKIAT. "JFKIAT is committed to integrating cutting-edge technologies that will bolster our operations, and we are proud to collaborate with CLEAR to introduce this initiative to our customers."

"The rebound of the travel industry means more people are heading to the airport this weekend, and CLEAR's technology is making traveling through JFK T4 more seamless and less stressful than ever," said CLEAR CEO Caryn Seidman-Becker. "JFKIAT has been a fantastic, innovative partner that has always sought to elevate the customer experience, and we're proud to work with them to launch our Reserve powered by CLEAR lane."

How It Works

• Reserve: To use the free JFK T4 Reserve powered by CLEAR lane, just visit the dedicated website where you can enter your flight details, the size of your party, and find a reservation time that works for you.
• Confirm: Once you select your reservation time, finish booking by entering your email, and confirming your details. You'll receive a confirmation email and QR code.
• Go: When you arrive at airport security, look for signs pointing to the Reserve powered by CLEAR lane. Scan your QR code with our staff and enjoy the fast lane right to TSA screening and security.

Reservations can be made online up to 72 hours in advance of a flight's scheduled departure. Reservation times are available based on the passenger's selected flight; slots are available starting at least 60 minutes before domestic flights and at least 75 minutes before international flights. The dedicated JFK Reserve security entry point is open between 5 a.m. and 10 a.m. – the security checkpoint's busiest time.

CLEAR first launched its free checkpoint reservation system at Orlando International Airport (MCO) in October 2021. In December, CLEAR acquired Whyline Inc., a leading provider of virtual queuing and appointment technology; today's launch marks the seventh airport to offer CLEAR's free Reserve program. Other airports offering Reserve include Newark Liberty International Airport (EWR), Los Angeles International Airport (LAX), Seattle-Tacoma International Airport (SEA), Phoenix Sky Harbor International Airport (PHX), and Calgary International Airport (YYC).

In addition to Reserve, CLEAR Plus expedited security lanes are available in Terminals 2 and 4 at JFK, as well as at EWR, LaGuardia Airport (LGA) and Westchester County Airport (HPN). Subscribing CLEAR Plus members can use the company's network of 120+ dedicated lanes across 43 airports to verify their identity with their eyes, replacing the need to take out their wallet and driver's license. After verification, a CLEAR Ambassador escorts members through the dedicated lane and directly to TSA physical security.

About CLEAR

Founded in 2010, CLEAR's mission is to create frictionless experiences. With more than 12 million members and hundreds of partners across the world, CLEAR's identity platform is transforming the way people live, work, and travel. Whether it's at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - making everyday experiences easier, more secure, and more seamless. Since day one, CLEAR has been committed to privacy done right. Members are always in control of their own information, and we never sell member data. For more information, visit clearme.com.

About JFKIAT  

JFK International Air Terminal, LLC. (JFKIAT) is the operator of Terminal 4 at John F. Kennedy International Airport, one of the most active air terminals in the New York area, serving 33 international and domestic airlines with an annual passenger volume of more than 21 million travelers in 2019. Terminal 4 is the first existing airport terminal in the U.S. to receive LEED Gold certification by the United States Green Building Council (USGBC) for operations and maintenance. The Terminal's expansive Retail Lounge offers an unparalleled experience for travelers with a wide range of food and beverage and retail options, from chic to upscale and from convenience stores, to electronics, accessories and gifts. Terminal 4 was the first air terminal in North America operated by a private management company. JFKIAT's managing member is Schiphol USA Inc., a U.S. affiliate of Royal Schiphol Group. Visit us at http://www.jfkt4.nyc, like us on Instagram and follow us on Facebook and Twitter.

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SOURCE CLEAR

FAQ

What is the CLEAR Reserve program at JFK Airport?

The CLEAR Reserve program allows travelers to reserve a dedicated TSA security lane time slot for a more predictable travel experience at JFK's Terminal 4.

How can I make a reservation for the CLEAR service at JFK?

Reservations can be made online by entering flight details and confirming your reservation, which must be done up to 72 hours in advance.

What are the operating hours for the CLEAR Reserve lane at JFK?

The CLEAR Reserve lane at JFK is open between 5 a.m. and 10 a.m., which is the busiest time at the security checkpoint.

How many airports offer the CLEAR Reserve program?

As of the launch at JFK, the CLEAR Reserve program is available at seven airports, including Newark, Los Angeles, Seattle-Tacoma, Phoenix, and Calgary.

What benefits does the CLEAR membership provide?

CLEAR membership offers expedited security access at over 120 dedicated lanes across 43 airports, enhancing the travel experience by reducing wait times.