XPO Logistics Manages COVID-19 Surge in Last Mile Demand with New XPO Connect Capabilities
XPO Logistics (NYSE: XPO) has enhanced its last mile services within its XPO Connect™ digital platform, responding to a surge in online purchases of heavy goods. The new features include improved inventory tracking with 99% accuracy, automated rescheduling for missed deliveries, and contactless delivery options. The company's last mile unit in North America has also reported delivery spikes akin to holiday peaks. XPO is the leading provider of last mile logistics for heavy goods in North America, managing over 10 million deliveries annually.
- Enhanced XPO Connect functionality improving last mile service efficiency.
- 99% accuracy in inventory tracking achieved in June.
- Delivery volumes in June reached holiday peak levels.
- None.
GREENWICH, Conn., Aug. 05, 2020 (GLOBE NEWSWIRE) -- XPO Logistics, Inc. (NYSE: XPO), a leading global provider of supply chain solutions, has added new last mile capabilities to its XPO Connect™ digital freight platform. XPO’s last mile service continues to benefit from a secular increase in online purchases of furniture, exercise equipment and other heavy goods. The trend, which accelerated in the pandemic, has increased demand for XPO’s specialized home delivery services.
New XPO Connect functionality for the company’s last mile hubs includes enhanced inventory tracking precision, which resulted in
Mario Harik, chief information officer for XPO Logistics, said, “We’ve been investing in digitization across the business for years, and the benefits of that strategy are more evident than ever. In June, our last mile unit in North America saw deliveries climb to the kind of peaks we typically see during the holidays. XPO Connect adjusts smoothly to changes in volume, helping our retail and e-commerce customers keep pace with consumer expectations.”
XPO is the largest provider of last mile logistics for heavy goods in North America, managing over 10 million deliveries and installations per year for omnichannel retailers and e-commerce companies. The company utilizes its digital platform to facilitate consumer communications, schedule deliveries and product technicians, manage reverse logistics and assess consumer satisfaction.
In addition to last mile, XPO’s truck brokerage, expedite, intermodal, drayage, managed transportation and global forwarding business units all utilize XPO Connect for digital access to capacity and real-time freight tracking. More than 62,000 road carriers have registered on XPO Connect globally to date, and over 150,000 drivers have downloaded the platform’s Drive XPO™ mobile app.
About XPO Logistics
XPO Logistics, Inc. (NYSE: XPO) is a top ten global logistics provider of cutting-edge supply chain solutions to the most successful companies in the world. The company operates as a highly integrated network of people, technology and physical assets in 30 countries, with 1,506 locations and approximately 96,000 employees. XPO uses its network to help more than 50,000 customers manage their goods most efficiently throughout their supply chains. XPO's corporate headquarters are in Greenwich, Conn., USA, and its European headquarters are in Lyon, France. xpo.com
Media Contact
XPO Logistics, Inc.
Erin Kurtz
+1-203-489-1586
erin.kurtz@xpo.com
FAQ
What new features has XPO Logistics added to its last mile service?
How does XPO Connect support the company's logistics operations?
What market trend is benefiting XPO's last mile services?
How many deliveries does XPO manage annually in its last mile logistics?
