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Companies enhancing M&A retention strategies, WTW survey finds

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A WTW survey reveals that 72% of companies use retention agreements to retain employees during and after acquisitions. Cash bonuses and equity awards are common, with retention payment values varying based on position. Retention strategies are mostly time-based, with optimism about their success. Non-monetary tactics like career opportunities and personal outreach are also effective.
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NEW YORK, April 16, 2024 (GLOBE NEWSWIRE) -- A majority of companies (72%) either track or set aside fixed retention payments to encourage employees to remain at the company during or after an acquisition is completed, according to a survey by leading global advisory, broking and solutions company WTW (NASDAQ: WTW). C-suite executives and their direct reports are more likely to be offered retention agreements than other salaried employees.

“Shoring up key executives and employees is important to a successful merger or acquisition,” said Josephine Gartrell, senior director, Executive Compensation and Board Advisory, WTW. “To that end, retention agreements play a critical role in keeping talent at target companies both during and after the transaction. The challenge is how to structure retention agreements and determine which executives and employees at the acquired companies should be offered them.”

According to the 2024 WTW M&A Retention Study, acquiring companies tend to offer retention agreements to more C-suite executives and their direct reports compared with other salaried employees. In fact, 44% of acquiring companies selected half or more of C-suite executives to sign agreements, while just 19% selected over 20% of other salaried employees to sign agreements.

Most acquiring companies use cash retention bonuses for senior leaders (86%) and other salaried employees (80%). Over half of respondents (56%) use restricted stock or other “full value” equity awards for senior leaders, while 40% use these awards for other salaried employees. The retention payment value at the median is typically 75% to 100% of base salary for C-suite to CEO, 50% for other senior leaders and 30% for salaried employees, although actual values may vary significantly depending on the deal.

Moreover, retention agreements are usually time-based for senior leadership (55%) and other salaried employees (73%). A much smaller proportion of companies (36% for senior leadership and 23% for other salaried employees) indicate agreements are a mix of time and performance, with financial performance of the acquired business being the most prevalent performance metric. Fewer than one in 10 is just performance-based for either group.

The survey also found the majority of respondents are optimistic their retention strategies will be successful. Nearly six in 10 respondents (59%) believe over 80% of senior leaders will stay until the end of the retention period, while 55% are confident over 80% of salaried employees will remain through the retention period.

Aside from monetary initiatives, the research suggests companies can consider enhancing the employee experience to prevent employees from leaving. Enhanced career opportunities and promotions are the non-monetary retention tactics cited as most effective for retaining senior leaders (57%) and salaried employees (62%), followed by personal outreach from leaders and managers (57% and 43%, respectively).

Among other survey findings:

  • Almost one-third of respondents (31%) ask senior leaders to sign retention agreements before the deal is signed. Another 38% ask them to sign agreements when the deal is signed or between the deal signing and closing. Other employees are more likely to be asked to sign agreements at the deal signing or after.
  • More than one in three companies (35%) award retention agreements or one-time special payments to certain of the buyer’s employees, such as those working on the integration of the two companies.  

“With indications that M&A activity could gain momentum in 2024, retaining and engaging talented employees will remain a top priority. Acquiring companies have both financial and non-monetary tools at their fingertips to help achieve that goal. The key for many of them is structuring a retention agreement that will be enticing enough to keep those employees at the company,” said Ratan Narayanan, director, M&A Consulting, WTW.

About the survey

The WTW 2024 M&A Retention Survey was conducted during September to November 2023.

About WTW

At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help organizations sharpen their strategy, enhance organizational resilience, motivate their workforce and maximize performance.

Working shoulder to shoulder with our clients, we uncover opportunities for sustainable success—and provide perspective that moves you. Learn more at wtwco.com.

Media contacts

Ed Emerman: +1 609 240 2766
eemerman@eaglepr.com

Ileana Feoli: +1 212 309 5504
ileana.feoli@wtwco.com


FAQ

What percentage of companies use retention agreements according to the WTW survey?

72% of companies use retention agreements according to the WTW survey.

What types of retention incentives are commonly used by acquiring companies?

Acquiring companies commonly use cash retention bonuses for senior leaders and other salaried employees, as well as restricted stock or other equity awards.

What is the typical value range of retention payments based on position?

Retention payment values are typically 75-100% of base salary for C-suite to CEO, 50% for other senior leaders, and 30% for salaried employees.

What is the most prevalent performance metric for retention agreements?

Financial performance of the acquired business is the most prevalent performance metric for retention agreements.

What are the most effective non-monetary retention tactics according to the survey?

Enhanced career opportunities, promotions, and personal outreach from leaders and managers are cited as the most effective non-monetary retention tactics.

When are senior leaders typically asked to sign retention agreements?

Almost one-third of senior leaders are asked to sign retention agreements before the deal is signed, while another 38% are asked to sign them when the deal is signed or between signing and closing.

What tools do acquiring companies have to retain and engage talented employees?

Acquiring companies have financial tools like retention agreements and non-monetary tools like enhanced career opportunities and personal outreach to retain and engage talented employees.

Who emphasized the importance of structuring enticing retention agreements for employees?

Ratan Narayanan, director of M&A Consulting at WTW, emphasized the importance of structuring enticing retention agreements for employees.

What is the key challenge in retention agreements according to Josephine Gartrell?

Josephine Gartrell, senior director at WTW, mentioned that the challenge is how to structure retention agreements and determine which executives and employees should be offered them.

What percentage of respondents are optimistic about the success of their retention strategies?

Nearly six in 10 respondents (59%) are optimistic that over 80% of senior leaders will stay until the end of the retention period.

What are some non-monetary tactics suggested to prevent employees from leaving?

Enhanced career opportunities, promotions, and personal outreach from leaders and managers are suggested as effective non-monetary tactics to prevent employees from leaving.

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