WTW launches HR AI assistant, Expert
WTW (NASDAQ: WTW) has launched Expert, an AI-enabled assistant designed to help U.S. midsize businesses optimize their HR, compensation, and benefits operations. The new tool, announced on February 11, 2025, leverages generative AI technology and WTW's expertise to provide comprehensive support for HR teams.
Expert offers four key features: research capabilities for accessing market-leading compensation and benefits data; regulatory expertise with access to federal and state HR legislation; writing assistance for drafting communications and job descriptions; and a secure search engine for managing strategy and policy documents.
The platform includes WTW's proprietary human capital research, trend data, thought leadership, regulatory briefings, and case studies. According to Julie Gebauer, President of Health, Wealth & Career at WTW, Expert particularly targets time-constrained HR teams at midsize companies.
WTW (NASDAQ: WTW) ha lanciato Expert, un assistente abilitato all'IA progettato per aiutare le medie imprese statunitensi a ottimizzare le loro operazioni relative a risorse umane, compensazione e benefici. Il nuovo strumento, annunciato l'11 febbraio 2025, sfrutta la tecnologia dell'IA generativa e l'esperienza di WTW per fornire un supporto completo ai team HR.
Expert offre quattro funzioni chiave: capacità di ricerca per accedere a dati sui compensi e benefici di mercato; esperienza normativa con accesso alla legislazione HR federale e statale; assistenza nella scrittura per redigere comunicazioni e descrizioni di lavoro; e un motore di ricerca sicuro per gestire strategie e documenti politici.
La piattaforma include la ricerca proprietaria sul capitale umano di WTW, dati sulle tendenze, leadership di pensiero, briefing normativi e casi studio. Secondo Julie Gebauer, Presidente di Health, Wealth & Career di WTW, Expert si rivolge in particolare ai team HR vincolati dal tempo nelle medie imprese.
WTW (NASDAQ: WTW) ha lanzado Expert, un asistente habilitado por IA diseñado para ayudar a las medianas empresas de EE. UU. a optimizar sus operaciones de recursos humanos, compensación y beneficios. La nueva herramienta, anunciada el 11 de febrero de 2025, aprovecha la tecnología de IA generativa y la experiencia de WTW para proporcionar apoyo integral a los equipos de recursos humanos.
Expert ofrece cuatro características clave: capacidades de investigación para acceder a datos sobre compensaciones y beneficios líderes en el mercado; expertise regulador con acceso a la legislación federal y estatal de recursos humanos; asistencia de escritura para redactar comunicaciones y descripciones de puestos; y un motor de búsqueda seguro para gestionar estrategias y documentos de políticas.
La plataforma incluye la investigación propietaria de WTW sobre capital humano, datos de tendencias, liderazgo de pensamiento, informes regulatorios y estudios de caso. Según Julie Gebauer, Presidenta de Salud, Riqueza y Carrera en WTW, Expert se dirige especialmente a los equipos de recursos humanos que enfrentan limitaciones de tiempo en las medianas empresas.
WTW (NASDAQ: WTW)는 Expert를 출시했습니다. 이 AI 지원 도구는 미국 중소기업이 인사, 보상 및 복리후생 운영을 최적화하도록 돕기 위해 설계되었습니다. 2025년 2월 11일에 발표된 이 새로운 도구는 생성적 AI 기술과 WTW의 전문 지식을 활용하여 인사 팀에 포괄적인 지원을 제공합니다.
Expert는 네 가지 주요 기능을 제공합니다: 리서치 기능 - 시장 선도적인 보상 및 복리후생 데이터에 접근할 수 있는 기능; 규제 전문성 - 연방 및 주 인사 법률에 접근할 수 있는 기능; 문서 작성 지원 - 커뮤니케이션 및 직무 설명 초안을 작성하는 데 도움을 주는 기능; 그리고 전략 및 정책 문서를 관리할 수 있는 안전한 검색 엔진입니다.
이 플랫폼은 WTW의 독점적인 인적 자본 연구, 트렌드 데이터, 사고 리더십, 규제 보고서 및 사례 연구를 포함합니다. WTW의 건강, 재산 및 경력 부문 회장인 Julie Gebauer에 따르면, Expert는 특히 시간에 제한이 있는 중소기업의 인사 팀을 대상으로 합니다.
WTW (NASDAQ: WTW) a lancé Expert, un assistant habilité par IA conçu pour aider les entreprises de taille intermédiaire aux États-Unis à optimiser leurs opérations en matière de ressources humaines, de rémunération et d’avantages sociaux. Cet nouvel outil, annoncé le 11 février 2025, utilise la technologie de l'IA générative et l'expertise de WTW pour fournir un soutien complet aux équipes RH.
Expert propose quatre fonctionnalités clés : capacités de recherche pour accéder à des données de compensation et d’avantages sociaux de premier plan sur le marché ; expertise réglementaire avec accès à la législation RH fédérale et régionale ; assistance à l'écriture pour la rédaction de communications et de descriptions de postes ; et un moteur de recherche sécurisé pour gérer les documents de stratégie et de politique.
La plateforme comprend la recherche propriétaire de WTW sur le capital humain, des données de tendance, des réflexions de leadership, des briefings réglementaires et des études de cas. Selon Julie Gebauer, présidente de la santé, de la richesse et de la carrière chez WTW, Expert cible particulièrement les équipes RH contraintes par le temps dans les entreprises de taille intermédiaire.
WTW (NASDAQ: WTW) hat Expert eingeführt, einen KI-unterstützten Assistenten, der darauf abzielt, mittelständische Unternehmen in den USA dabei zu helfen, ihre HR-, Vergütungs- und Sozialleistungsoperationen zu optimieren. Das neue Tool, das am 11. Februar 2025 angekündigt wurde, nutzt generative KI-Technologie und die Expertise von WTW, um umfassende Unterstützung für HR-Teams bereitzustellen.
Expert bietet vier Hauptfunktionen: Forschungskapazitäten zur Einsichtnahme marktführender Vergütungs- und Sozialleistungsdaten; regulatorische Expertise mit Zugang zur HR-Gesetzgebung auf Bundes- und Landesebene; Schreibassistenz zur Erstellung von Kommunikation und Stellenbeschreibungen; sowie eine sichere Suchmaschine zur Verwaltung von Strategien und Richtliniendokumenten.
Die Plattform umfasst die proprietäre Forschung von WTW zum Human Capital, Trenddaten, Thought Leadership, regulatorische Berichte und Fallstudien. Laut Julie Gebauer, Präsidentin für Gesundheit, Vermögen und Karriere bei WTW, richtet sich Expert insbesondere an zeitlich eingeschränkte HR-Teams in mittelständischen Unternehmen.
- Launch of new AI product expanding WTW's service offerings in the HR technology sector
- Strategic focus on the underserved midsize business market segment
- Integration of proprietary WTW data and expertise into a scalable AI solution
- None.
Insights
WTW's launch of Expert marks a significant strategic pivot that positions the company at the intersection of HR consulting and AI technology. This move is particularly well-timed as organizations grapple with HR efficiency and compliance challenges amid rising labor costs and regulatory complexity.
The focus on midsize businesses is strategically sound for several reasons:
- This market segment represents a substantial untapped opportunity, as midsize companies often lack the resources for full-scale HR departments but have complex enough operations to require sophisticated HR solutions
- The product's feature set directly addresses common pain points in this segment, particularly around regulatory compliance and resource constraints
- The solution leverages WTW's existing intellectual property and data assets, creating a scalable revenue stream without significant marginal costs
From a business model perspective, this launch signals WTW's evolution from traditional consulting to a tech-enabled services provider. This transformation could lead to:
- Higher margins through automated service delivery
- More predictable recurring revenue streams
- Increased client stickiness through system integration
- Enhanced competitive positioning against both traditional consultancies and HR tech startups
The timing aligns with broader market trends toward AI adoption in enterprise software, potentially allowing WTW to capture first-mover advantages in the HR AI space for midsize businesses. The integration of proprietary data and regulatory content creates significant barriers to entry for potential competitors.
New AI assistant is designed to streamline the work of HR, compensation and benefits teams, improving efficiency and performance
NEW YORK, Feb. 11, 2025 (GLOBE NEWSWIRE) -- WTW (NASDAQ: WTW), a leading global advisory, broking and solutions company, today announced the launch of Expert, an AI-enabled assistant designed to help U.S. midsize businesses streamline and enhance their HR, compensation and benefits work. Based on WTW’s deep expertise in benefits, rewards and human capital, Expert helps teams with a range of tasks — from summarizing benefit trends to drafting employee communication materials.
Powered by generative AI, Expert brings WTW’s expertise to users’ fingertips along with access to a comprehensive database of U.S. federal and state HR, benefits and insurance legislation. Expert includes features that help with:
- Research: Teams can explore market-leading data on compensation and benefits and find information on the latest trends and best practices
- Regulatory expertise: Users can get information about regulatory and compliance matters
- Writing: Expert can help users draft colleague communications, job descriptions and employee surveys
- Search engine: Strategy, policy and benefit plan documents can be stored and searched for in a secure library
Expert’s catalogue of content includes WTW’s benefit and compensation-related leading human capital research, trend data, thought leadership, white papers, regulatory briefings, best practices and case studies.
“Generative AI is ideally suited to help benefits, compensation and HR teams save time and access proprietary information. We know that midsize company HR teams are particularly time-constrained, making Expert a welcomed addition,” said Julie Gebauer, President of Health, Wealth & Career, WTW. “Backed by the enthusiasm of clients who beta-tested Expert, we’re excited to bring this breakthrough to even more organizations.”
Learn more about Expert here.
About WTW
At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help organizations sharpen their strategy, enhance organizational resilience, motivate their workforce and maximize performance.
Working shoulder to shoulder with our clients, we uncover opportunities for sustainable success—and provide perspective that moves you. Learn more at wtwco.com.
Media contacts
Ileana Feoli
ileana.feoli@wtwco.com
Stacy Bronstein
stacy.bronstein@wtwco.com
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