Wolters Kluwer Report Reveals Corporate Legal’s Outsourcing Priorities

Rhea-AI Summary

A recent survey by Wolters Kluwer CT Corporation and Wolters Kluwer ELM Solutions, conducted by ALM Media, reveals that nearly 50% of corporate respondents expect a rising demand for legal technology and corporate compliance providers over the next 3-5 years. Key findings show that 93% of compliance departments have outsourced work in the past three years, with technology strategy and compliance management being top outsourced functions. Legal technology providers are preferred by 59% of respondents for managing these priorities.

Positive

• 50% of companies anticipate increased demand for legal technology and compliance services over the next 3-5 years.
• 93% of corporate compliance departments have outsourced work in the past three years.
• 59% of respondents prefer legal technology providers to manage key functions.

Negative

• None.

Technology strategies and corporate compliance among the most outsourced activities, according to new survey commissioned by Wolters Kluwer CT Corporation and Wolters Kluwer ELM Solutions

NEW YORK--(BUSINESS WIRE)-- A new survey, commissioned and published by Wolters Kluwer CT Corporation and Wolters Kluwer ELM Solutions and conducted by ALM Media, shows that approximately half of the corporate respondents polled anticipate an increased need for legal technology and corporate compliance providers over the next three to five years. The findings, contained in the “Legal Outsourcing 2022” eBook, are based on responses from more than 100 executives responsible for corporate legal outsourcing decisions at U.S. companies with more than $500 million in revenue.

Per the survey, outsourcing continues to expand across the board, with respondents identifying technology roadmap/strategy (48%), legal research (43%), and managing corporate compliance (40%) as among the most outsourced activities of 2020-21. As for which types of outsourced providers are being entrusted to manage key priorities such as technology strategy or corporate compliance, legal technology providers appear highest in demand, engaged by more than half (59%) of respondents.

“Today’s corporate legal and compliance teams face a growing number of demands on their time, energy and staffing resources,” says John Weber, President and CEO of Wolters Kluwer CT Corporation. “Engaging legal technology providers has become the most reliable way for corporations to leverage the blend of technology and expertise needed to manage increased workloads while also enhancing efficiencies,” adds Raja Sengupta, Executive Vice President and General Manager of Wolters Kluwer ELM Solutions.

Additional highlights from the “Legal Outsourcing 2022” eBook include:

• 93% of corporate compliance departments have outsourced work in the past three years.

• Respondents identified experience (45%) as the most critical factor when selecting an outsourced provider, followed by budget/cost (31%) and accessibility (29%).

• Corporations are using a range of different metrics to evaluate the performance of outsourced providers. Survey respondents pointed towards performance indicators such as communication/responsiveness (65%), cost vs. budget (63%), cost vs. benefit (59%) and outcomes (59%).

Both CT Corporation and ELM Solutions are part of Wolters Kluwer’s Governance, Risk & Compliance (GRC) division. For nearly 130 years, Wolters Kluwer CT Corporation has been the leading provider of registered agent services, incorporation services, and legal entity compliance. With a global reach into over 150 countries, more than 75 percent of Fortune 500 companies, 95 percent of AmLaw 100 law firms, and 350,000 small businesses trust CT Corporation to handle their compliance needs.

ELM Solutions is a global provider of enterprise legal spend and matter management, contract lifecycle management and legal analytics solutions. The company provides a comprehensive suite of tools that address the growing needs of corporate legal operations departments to increase operational efficiency and reduce costs.

About Wolters Kluwer Governance, Risk & Compliance

Governance, Risk & Compliance is a division of Wolters Kluwer, which provides legal and banking professionals with solutions to help ensure compliance with ever-changing regulatory and legal obligations, manage risk, increase efficiency, and produce better business outcomes. GRC offers a portfolio of technology-enabled expert services and solutions focused on legal entity compliance, legal operations management, banking product compliance, and banking regulatory compliance.

Wolters Kluwer (WKL) is a global leader in professional information, software solutions, and services for the healthcare; tax and accounting; governance, risk and compliance; and legal and regulatory sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Wolters Kluwer reported 2021 annual revenues of €4.8 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 19,800 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands.

View source version on businesswire.com: https://www.businesswire.com/news/home/20220503005221/en/

Media Contacts for Wolters Kluwer GRC

(including Wolters Kluwer CT Corporation, Wolters Kluwer ELM Solutions, Wolters Kluwer Compliance Solutions and Wolters Kluwer Finance, Risk & Regulatory Reporting)

Paul Lyon

Senior Director, Global Corporate Communications: Global Marketing, Communications & Planning

Governance, Risk & Compliance Division

Wolters Kluwer

Office +44 20 3197 6586

Paul.Lyon@wolterskluwer.com

Frank Ready

Senior Specialist, Corporate Communications, Legal Services

Governance, Risk & Compliance Division

Wolters Kluwer

Office 717-205-3647

Frank.Ready@wolterskluwer.com

Source: Wolters Kluwer

FAQ

What are the key findings of the Wolters Kluwer survey regarding legal outsourcing?

The survey indicates that 50% of corporate respondents expect increased demand for legal technology and compliance services, with 93% having outsourced work in the past three years.

Which services are most commonly outsourced according to the Wolters Kluwer survey?

The most commonly outsourced services include technology roadmap/strategy (48%), legal research (43%), and managing corporate compliance (40%).

What percentage of companies are using legal technology providers for outsourcing?

59% of survey respondents reported engaging legal technology providers to manage key priorities in their organizations.

Who conducted the legal outsourcing survey for Wolters Kluwer?

The survey was conducted by ALM Media for Wolters Kluwer CT Corporation and Wolters Kluwer ELM Solutions.

What is the anticipated future trend for legal technology providers?

Approximately half of corporate respondents anticipate an increased need for legal technology and corporate compliance providers in the coming 3-5 years.