Wolters Kluwer 2020 Full-Year Report
Wolters Kluwer reported its 2020 full-year results, featuring revenues of €4,603 million, a 1% increase in constant currencies. Adjusted operating profit rose to €1,124 million, with a margin improving to 24.4%. Recurring revenues grew by 4% organically, while non-recurring revenues fell by 8%. Diluted adjusted EPS reached €3.13, up 7%. The company proposed a total dividend of €1.36 per share, reflecting a 15% increase. For 2021, it anticipates mid-single-digit growth in adjusted diluted EPS but acknowledges potential challenges from lower PPP1 revenues and the ongoing impacts of COVID-19.
- Revenues increased to €4,603 million, reflecting a 1% rise in constant currencies.
- Adjusted operating profit rose to €1,124 million, up 5% in constant currencies.
- Adjusted operating profit margin improved to 24.4%, up 80 basis points.
- Diluted adjusted EPS reached €3.13, reflecting a 7% increase.
- Strong adjusted free cash flow of €907 million, up 16% in constant currencies.
- Proposed total dividend of €1.36 per share, a 15% increase.
- Non-recurring revenues fell by 8% organically, primarily due to COVID-19's impact.
- Print revenues decreased by 16% organically, affecting overall growth.
- Forecast for 2021 includes challenges due to expected lower PPP1 revenues.
Wolters Kluwer 2020 Full-Year Report
February 24, 2021 – Wolters Kluwer, a global leader in professional information, software solutions, and services, today releases its full-year 2020 results.
Highlights
- Revenues
€4,603 million , up1% in constant currencies and up2% organically.- Excluding revenues associated with the PPP1, organic growth would have been
1% . - Recurring revenues up
4% organically (80% of total revenues); non-recurring down8% organically. - Digital & services revenues up
4% organically (91% of total revenues); print down16% organically. - COVID-19 mainly impacted print formats, non-recurring revenues, and new sales.
- Excluding revenues associated with the PPP1, organic growth would have been
- Adjusted operating profit
€1,124 million , up5% in constant currencies.- Adjusted operating profit margin up 80 basis points to
24.4% . - Cost savings allowed us to sustain investments in product development and marketing while bringing forward efficiency initiatives and still delivering a margin improvement.
- Adjusted operating profit margin up 80 basis points to
- Diluted adjusted EPS
€3.13 , up7% in constant currencies. - Adjusted free cash flow
€907 million , up16% in constant currencies. - Balance sheet remains strong: net-debt-to-EBITDA 1.7x.
- Return on invested capital improved to
12.3% . - Proposed total dividend 2020:
€1.36 per share, up15% . - Share buybacks: 2020 buyback of
€350 million completed; announcing 2021 buyback of up to€350 million (of which€50 million already completed). - Outlook 2021: mid-single-digit growth in adjusted diluted EPS in constant currencies.
Full-Year Report of the Executive Board
Nancy McKinstry, CEO and Chairman of the Executive Board, commented: “In so many ways, our employees embraced the challenge of 2020, dedicating themselves to the needs of customers while delivering on our strategic priorities. The pandemic mainly affected our non-recurring and print revenue streams and slowed our new sales activity, but digital recurring revenues performed well. We expect the recovery towards previous growth levels to be gradual and remain confident in our long-term prospects.”
Key Figures – Year ended December 31 | |||||
€ million (unless otherwise stated) | 2020 | 2019 | ∆ | ∆ CC | ∆ OG |
Business performance – benchmark figures | |||||
Revenues | 4,603 | 4,612 | | + | + |
Adjusted operating profit | 1,124 | 1,089 | + | + | + |
Adjusted operating profit margin | | | |||
Adjusted net profit | 835 | 790 | + | + | |
Diluted adjusted EPS (€) | 3.13 | 2.90 | + | + | |
Adjusted free cash flow | 907 | 807 | + | + | |
Return on invested capital (ROIC) | | | |||
Net debt | 2,383 | 2,199 | + | ||
IFRS reported results | |||||
Revenues | 4,603 | 4,612 | | ||
Operating profit | 972 | 908 | + | ||
Profit for the year | 721 | 669 | + | ||
Diluted EPS (€) | 2.70 | 2.46 | + | ||
Net cash from operating activities | 1,197 | 1,102 | + | ||
∆: % Change; ∆ CC: % Change in constant currencies (€/ |
Full-Year 2021 Outlook
Due to the ongoing nature of the COVID-19 pandemic, we currently expect economic activity and spending patterns to be subdued for most of 2021, with a gradual recovery starting in the second half. In the first half of 2021 we face a challenging comparable, partly because we expect lower PPP1 revenues in 2021. We remain in a strong position to respond to new challenges should they arise. Our specific guidance for 2021 adjusted operating profit margin, adjusted free cash flow, return on invested capital (ROIC), and diluted adjusted EPS is provided below.
Full-Year 2021 Outlook | ||
Performance indicators | 2021 Guidance | 2020 |
Adjusted operating profit margin | | |
Adjusted free cash flow | | |
ROIC | Around | |
Diluted adjusted EPS | Mid-single-digit growth | |
Guidance for adjusted operating profit margin and ROIC is in reported currencies and assumes an average EUR/USD rate in 2021 of €/ |
If current exchange rates persist, the U.S. dollar rate will have a negative effect on 2021 results reported in euros. In 2020, Wolters Kluwer generated more than
We include restructuring costs in adjusted operating profit. We currently expect that restructuring costs will be in the range of
Any guidance we provide assumes no additional significant change to the scope of operations. We may make further acquisitions or disposals which can be dilutive to margins and earnings in the near term.
2021 Outlook by Division
Health: We expect full-year organic growth to improve over 2020 levels and the adjusted operating profit margin to be stable year-on-year as temporary cost savings fade.
Tax & Accounting: We expect organic growth to improve moderately from 2020 levels and the adjusted operating profit margin to decline due to the absence of one-time benefits and the fading of temporary cost savings.
Governance, Risk & Compliance: We expect the organic growth rate to be slightly below 2020 levels, as revenues associated with the 2021 PPP1 will likely be lower than in 2020. We expect the adjusted operating profit margin to improve on the back of lower restructuring and provisions.
Legal & Regulatory: We expect the division to return to positive organic growth driven by digital information and software revenues. We expect the adjusted operating profit margin to improve as a result of lower restructuring.
Our Mission, Business Model and Strategy
Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. We support professionals across four main customer segments: health; tax & accounting; governance, risk & compliance; and legal & regulatory. All our customers face the challenge of increasing proliferation and complexity of information and the pressure to deliver better outcomes at a lower cost. Many of our customers are looking for mobility, flexibility, intuitive interfaces, and integrated open architecture technology to support their decision-making. We aim to solve their problems and add value to their workflow with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Since 2003, we have been re-investing
Expert solutions, which combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers, accounted for
- Health: clinical decision support tool UpToDate; clinical drug databases Medi-Span and Lexicomp; and Lippincott nursing solutions for practice and learning.
- Tax & Accounting: corporate performance solutions TeamMate and CCH Tagetik; professional tax and accounting software, including CCH ProSystem fx, CCH Axcess, and PFX Engagement in North America and similar software for professionals across Europe.
- Governance, Risk & Compliance: finance, risk, and regulatory reporting suite OneSumX; banking compliance solutions Compliance One, Expere, and Gainskeeper; and enterprise legal management software Passport and Tymetrix.
- Legal & Regulatory: EHS/ORM3 suite Enablon, and our range of workflow solutions for European legal professionals.
Our business model is primarily based on subscriptions and other recurring revenues (
We have been evolving our technology towards fewer, globally scalable platforms, with reusable components. We are transitioning our solutions to the cloud and leveraging advanced technologies such as artificial intelligence, natural language processing, and predictive analytics to drive further innovation. We are standardizing tools, streamlining our technology infrastructure (including data centers), and improving our development processes using the scaled agile framework. Our employees drive our achievements and we have been working to ensure we are providing engaging and rewarding careers.
Strategic Priorities 2019-2021
While the pandemic has diverted us from our original three-year financial plan for 2019-2021, the crisis has reinforced and validated many aspects of our strategy: the evolution towards digital and expert solutions; the transition to cloud-based software platforms, and the investment to upgrade internal systems, infrastructure, and digital marketing capabilities. Our strategic priorities for 2019-2021 are:
- Grow Expert Solutions: We will focus on scaling our expert solutions by extending these offerings and broadening their distribution through existing and new channels, including strategic partnerships. We will invest to build or acquire positions in adjacent market segments.
- Advance Domain Expertise: We intend to continue transforming our information products and services by enriching their domain content with advanced technologies to deliver actionable intelligence and deeper integration into customer workflows. We will invest to enhance the user experience of these products through user-centric design and differentiated interfaces.
- Drive Operational Agility: We plan to strengthen our global brand, go-to-market, and digital marketing capabilities to support organic growth. We will invest to upgrade our back-office systems and IT infrastructure. Part of our 2019-2021 strategic plan is to complete the modernization of our Human Resources technology to support our efforts to attract and nurture talent.
Our strategy is focused on organic growth, although we may make further bolt-on acquisitions and non-core disposals to enhance our value and market positions. Acquisitions must fit our strategy, strengthen or extend our existing business, be accretive to diluted adjusted EPS in their first full year and, when integrated, deliver a return on invested capital above our weighted average cost of capital (
In 2020, group-wide product development spend was just over
In 2020, we acquired three software companies with whom we had long-standing partnerships: CGE, XCM Solutions, and eOriginal. We were also active with divestments: last year, we sold eight assets and businesses that no longer fit our long-term strategic goals, helping us achieve increased focus on expert solutions.
We took steps to drive operational agility, moving further towards standardized technology platforms and components and transitioning products to the cloud. In 2020, we completed the final phase of our HR systems modernization and made progress on upgrading other back-office infrastructure.
Our strategy aims to achieve high levels of customer satisfaction and an engaged, talented and diverse workforce, to maintain strong corporate governance and secure systems, and to drive efficient operations that meet environmentally-sound practices.
COVID-19 Impact
Wolters Kluwer has not been immune to the effects of the COVID-19 pandemic. The situation required an agile response from our organization. Increased efforts were made to safeguard employees, support customers, and to ensure business continuity. Since mid-March 2020, approximately
Financial Policy, Capital Allocation, Net Debt, and Liquidity
Wolters Kluwer uses its free cash flow to invest in the business organically and through acquisitions, to maintain optimal leverage, and to provide returns to shareholders. We regularly assess our financial position and evaluate the appropriate level of debt in view of our expectations for cash flow, investment plans, interest rates, and capital market conditions. While we may temporarily deviate from our leverage target, we continue to believe that, in the longer run, a net-debt-to-EBITDA ratio of around 2.5x remains appropriate for our business given the high proportion of recurring revenues and resilient cash flows.
Dividend Policy and Proposed Final Dividend 2020
Wolters Kluwer remains committed to a progressive dividend policy, under which we aim to increase the dividend per share in euros each year, independent of currency fluctuations. The payout ratio4 can vary from year to year. Proposed annual increases in the dividend per share take into account our financial performance, market conditions, and our need for financial flexibility. The policy takes into consideration the characteristics of our business, our expectations for future cash flows, and our plans for organic investment in innovation and productivity, or for acquisitions. We balance these factors with the objective of maintaining a strong balance sheet.
At the 2021 Annual General Meeting of Shareholders, we will propose a final dividend of
Share Buybacks 2020 and 2021
As a matter of policy since 2012, Wolters Kluwer will offset the dilution caused by our annual incentive share issuance with share repurchases (Anti-Dilution Policy). In addition, from time to time when appropriate, we return capital to shareholders through share buyback programs. Shares repurchased by the company are added to and held as treasury shares and are either cancelled or utilized to meet future obligations arising from share-based incentive plans.
During 2020, we spent
Today, we are announcing our intention to spend up to
Assuming global economic conditions do not deteriorate substantially, we believe this level of share buybacks leaves us with ample headroom to support our dividend plans, to sustain organic investment, and to make selective acquisitions. The share repurchases may be suspended, discontinued, or modified at any time.
For the period February 26, 2021, up to and including May 3, 2021, we have engaged a third party to execute
Net Debt, Leverage, and Liquidity Position
Net debt at December 31, 2020, was
Our liquidity position remains strong with, as of December 31, 2020, net cash available of
Full-Year 2020 Results
Benchmark Figures
Group revenues were
All geographic regions experienced weaker growth as a result of the pandemic. Revenues from North America, which accounted for
Adjusted operating profit was
Our share of profits of associates, net of tax, was
Adjusted net financing costs declined to
Adjusted profit before tax was
Adjusted net profit was
Diluted adjusted EPS was
IFRS Reported Figures
Reported operating profit increased
The reported effective tax rate increased to
Cash Flow
Adjusted operating cash flow was
Depreciation of property, plant, and equipment and amortization and impairment of internally developed software was
Net interest paid, excluding lease interest paid, increased to
As a result, adjusted free cash flow was
Total acquisition spending, net of cash acquired and including
Divestment proceeds, net of cash disposed and transaction costs, were
Dividends paid to shareholders amounted to
ESG Highlights 20206
In 2020, employee engagement saw a significant increase to
During 2020, we accelerated a number of multi-year programs that will help reduce carbon emissions in coming years. This included our real estate rationalization program, which delivered a
About Wolters Kluwer
Wolters Kluwer (WKL) is a global leader in professional information, software solutions, and services for the healthcare; tax and accounting; governance, risk and compliance; and legal and regulatory sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with technology and services.
Wolters Kluwer reported 2020 annual revenues of
Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt (ADR) program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).
For more information, visit www.wolterskluwer.com, follow us on Twitter, Facebook, LinkedIn, and YouTube.
Financial Calendar
March 10, 2021 Publication of Annual Report
April 22, 2021 Annual General Meeting of Shareholders
April 26, 2021 Ex-dividend date: 2020 final dividend
April 27, 2021 Record date: 2020 final dividend
May 5, 2021 First-Quarter 2021 Trading Update
May 19, 2021 Payment date: 2020 final dividend ordinary shares
May 26, 2021 Payment date: 2020 final dividend ADRs
August 4, 2021 Half-Year 2021 Results
August 31, 2021 Ex-dividend date: 2021 interim dividend
September 1, 2021 Record date: 2021 interim dividend
September 23, 2021 Payment date: 2021 interim dividend ordinary shares
September 30, 2021 Payment date: 2021 interim dividend ADRs
November 3, 2021 Nine-Month 2021 Trading Update
February 23, 2022 Full-Year 2021 Results
Media Investors/Analysts
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Forward-looking Statements and Other Important Legal Information
This report contains forward-looking statements. These statements may be identified by words such as “expect”, “should”, “could”, “shall” and similar expressions. Wolters Kluwer cautions that such forward-looking statements are qualified by certain risks and uncertainties that could cause actual results and events to differ materially from what is contemplated by the forward-looking statements. Factors which could cause actual results to differ from these forward-looking statements may include, without limitation, general economic conditions; conditions in the markets in which Wolters Kluwer is engaged; behavior of customers, suppliers, and competitors; technological developments; the implementation and execution of new ICT systems or outsourcing; and legal, tax, and regulatory rules affecting Wolters Kluwer’s businesses, as well as risks related to mergers, acquisitions, and divestments. In addition, financial risks such as currency movements, interest rate fluctuations, liquidity, and credit risks could influence future results. The foregoing list of factors should not be construed as exhaustive. Wolters Kluwer disclaims any intention or obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
Elements of this press release contain or may contain inside information about Wolters Kluwer within the meaning of Article 7(1) of the Market Abuse Regulation (596/2014/EU).
Trademarks referenced are owned by Wolters Kluwer N.V. and its subsidiaries and may be registered in various countries.
1 Throughout this document, PPP refers to the U.S. Small Business Association (SBA) Paycheck Protection Program established by the 2020 U.S. CARES Act. Wolters Kluwer Compliance Solutions (part of Governance, Risk & Compliance) supported its bank customers in lending under this program. A new tranche of the U.S. PPP program was launched by the SBA in January 2021.
2 Guidance for adjusted net financing costs in constant currencies excludes the impact of exchange rate movements on currency hedging and intercompany balances.
3 Throughout this document, EHS/ORM refers to environmental, health & safety and operational risk management.
4 Dividend payout ratio: dividend per share divided by adjusted earnings per share.
5 Net cash available consists of cash and cash equivalents of
6 Environmental, social and governance data is not assured.
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