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Walmart Launches Walmart GoLocal, a New Delivery as a Service Business

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Walmart has launched a new business line called Walmart GoLocal, which offers delivery services to various businesses. This service leverages Walmart's extensive delivery network, which has already reached nearly 70% of the U.S. population. Walmart GoLocal aims to provide customizable delivery solutions for local merchants, enhancing their operational efficiency while allowing them to focus on their core businesses. The initiative aligns with Walmart's strategy to diversify revenue streams alongside other services like Walmart Connect.

Positive
  • Walmart GoLocal leverages existing delivery infrastructure, enhancing operational efficiency.
  • The service aims to serve local merchants, tapping into a new revenue stream.
  • Established contractual agreements with national clients indicate strong initial interest.
Negative
  • None.

Today, Walmart announced the creation of a new line of business – Walmart GoLocal – that extends its expertise in delivering goods to customers to businesses of all sizes.

“In an era where customers have come to expect speed and reliability, it’s more important than ever for businesses to work with a service provider that understands a merchant’s needs,” said John Furner, president and CEO, Walmart U.S. “Walmart has spent years building and scaling commerce capabilities that support our network of more than 4,700 stores and we look forward to helping other businesses have access to the same reliable, quality and low-cost services.”

Walmart GoLocal is built on the retailer’s proven ability to execute delivery capabilities at scale with efficiency. In just three years, the retailer launched and scaled delivery and Express delivery for its customers on 160,000+ items from more than 3,000 stores, reaching nearly 70% of the U.S. population and growing using its existing delivery network, including drones, autonomous vehicles and market fulfillment centers.

This white-label delivery as a service offering empowers businesses to grow using Walmart’s delivery capabilities and nationwide coverage at competitive pricing. This includes delivery on a range of assortment, including those with size and complex requirements, as well as the flexibility to meet varying timelines. The business will also rapidly expand to offer additional innovative offerings.

“We’ve worked hard to develop a reliable last mile delivery program for our customers,” said Tom Ward, senior vice president, last mile, Walmart U.S. “Now, we’re pleased to be able to use these capabilities to serve another set of customers – local merchants. Be it delivering goods from a local bakery to auto supplies from a national retailer, we’ve designed Walmart GoLocal to be customizable for merchants of all sizes and categories so they can focus on doing what they do best, leaving delivery speed and efficiency to us.”

Walmart GoLocal has already established a number of contractual agreements with national and enterprise retail clients and is currently accepting select new merchant partners at www.walmart.com/GoLocal.

This business is an important part of the company’s overall strategy, which includes diversifying its revenue streams and profit pools with initiatives like Walmart Connect and Walmart Fulfillment Services. Its launch comes weeks after the retailer announced plans to begin offering technologies and capabilities to help other businesses navigate their own digital transformation.

About Walmart

Walmart Inc. (NYSE: WMT) helps people around the world save money and live better - anytime and anywhere - in retail stores, online, and through their mobile devices. Each week, approximately 220 million customers and members visit approximately 10,500 stores and clubs under 48 banners in 24 countries and eCommerce websites. With fiscal year 2021 revenue of $559 billion, Walmart employs 2.2 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity. Additional information about Walmart can be found by visiting https://corporate.walmart.com, on Facebook at https://facebook.com/walmart and on Twitter at https://twitter.com/walmart.

FAQ

What is Walmart GoLocal?

Walmart GoLocal is a new delivery service launched by Walmart that provides customizable delivery solutions to businesses.

How does Walmart GoLocal impact Walmart's revenue?

Walmart GoLocal is part of Walmart's strategy to diversify its revenue streams, potentially increasing overall profits.

When was Walmart GoLocal announced?

Walmart GoLocal was announced in August 2021.

What percentage of the U.S. population does Walmart's delivery network reach?

Walmart's delivery network currently reaches nearly 70% of the U.S. population.

Who can benefit from Walmart GoLocal's services?

Local merchants of all sizes can benefit from Walmart GoLocal's customizable delivery services.

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