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WPS named best midsize utility in the Midwest at keeping the lights on for customers

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Wisconsin Public Service (WPS) has been recognized as one of the top performing midsize utilities in PA Consulting's 2024 ReliabilityOne® Awards. The company earned this distinction for its exceptional reliability performance in 2023, particularly in maintaining power supply across northeast and north central Wisconsin.

WPS has enhanced its power grid through equipment upgrades, new technologies, and underground power line installations. These improvements have significantly boosted service reliability for their customers. The award acknowledges WPS's dedication to providing affordable, reliable, and clean energy, as well as their commitment to customer service.

The award category was open to all utilities operating in less dense electric delivery networks across North America.

Wisconsin Public Service (WPS) è stata riconosciuta come una delle utility di medie dimensioni con le migliori performance negli 2024 ReliabilityOne® Awards della PA Consulting. L'azienda ha ottenuto questo riconoscimento per il suo eccezionale rendimento in termini di affidabilità nel 2023, in particolare per la gestione della fornitura di energia nel nord-est e nel centro-nord del Wisconsin.

WPS ha migliorato la sua rete elettrica tramite aggiornamenti delle attrezzature, nuove tecnologie e installazioni di linee elettriche sotterranee. Questi miglioramenti hanno notevolmente aumentato l'affidabilità del servizio per i loro clienti. Il premio riconosce la dedizione di WPS nel fornire energia accessibile, affidabile e pulita, oltre al loro impegno per il servizio clienti.

La categoria del premio era aperta a tutte le utility che operano in reti di distribuzione elettrica meno densamente popolate in Nord America.

Wisconsin Public Service (WPS) ha sido reconocida como una de las empresas de servicios públicos de tamaño mediano con mejor rendimiento en los 2024 ReliabilityOne® Awards de PA Consulting. La empresa ganó esta distinción por su excepcional desempeño en fiabilidad en 2023, particularmente en el mantenimiento del suministro eléctrico en el noreste y centro-norte de Wisconsin.

WPS ha mejorado su red eléctrica a través de actualizaciones de equipos, nuevas tecnologías e instalaciones de líneas eléctricas subterráneas. Estas mejoras han aumentado significativamente la fiabilidad del servicio para sus clientes. El premio reconoce la dedicación de WPS a proporcionar energía asequible, fiable y limpia, así como su compromiso con el servicio al cliente.

La categoría del premio estaba abierta a todas las empresas de servicios públicos que operan en redes de distribución eléctrica menos densas en América del Norte.

위스콘신 공공 서비스(WPS)는 PA Consulting의 2024 ReliabilityOne® Awards에서 중간 규모 유틸리티로 최고의 성과를 인정받았습니다. 이 회사는 2023년의 우수한 안정성 성과 덕분에 이 영광을 안았으며, 특히 북동부 및 북중부 위스콘신에서의 전력 공급 유지에 중점을 두었습니다.

WPS는 장비 업그레이드, 새로운 기술 도입 및 지하 전선 설치를 통해 전력 망을 개선하였습니다. 이러한 개선은 고객을 위한 서비스 신뢰성을 크게 향상시켰습니다. 이 상은 합리적이고 신뢰할 수 있으며 청정한 에너지 제공에 대한 WPS의 헌신과 고객 서비스에 대한 노력을 인정합니다.

이 상 카테고리는 북미의 전기 배급 네트워크가 덜 밀집된 지역에서 운영되는 모든 유틸리티에 개방되었습니다.

Wisconsin Public Service (WPS) a été reconnue comme l'un des services publics de taille moyenne les plus performants lors des 2024 ReliabilityOne® Awards de PA Consulting. L'entreprise a remporté cette distinction pour son exceptionnelle performance en matière de fiabilité en 2023, notamment en ce qui concerne le maintien de l'approvisionnement en électricité dans le nord-est et le centre-nord du Wisconsin.

WPS a amélioré son réseau électrique grâce à des mises à niveau d'équipement, de nouvelles technologies et l'installation de lignes électriques souterraines. Ces améliorations ont considérablement renforcé la fiabilité du service pour leurs clients. Ce prix reconnaît l'engagement de WPS à fournir une énergie abordable, fiable et propre, ainsi que leur engagement envers le service client.

La catégorie de prix était ouverte à tous les services publics opérant dans des réseaux de distribution électrique moins densément peuplés en Amérique du Nord.

Wisconsin Public Service (WPS) wurde als eines der leistungsstärksten mittelgroßen Versorgungsunternehmen bei den 2024 ReliabilityOne® Awards von PA Consulting ausgezeichnet. Das Unternehmen erhielt diese Auszeichnung für seine außergewöhnliche Zuverlässigkeitsleistung im Jahr 2023, insbesondere für die Aufrechterhaltung der Stromversorgung im Nordosten und im Zentrum-Nord von Wisconsin.

WPS hat sein Stromnetz durch Geräteaufrüstungen, neue Technologien und die Installation von unterirdischen Stromleitungen verbessert. Diese Verbesserungen haben die Servicezuverlässigkeit für ihre Kunden erheblich gesteigert. Der Preis würdigt das Engagement von WPS, erschwingliche, zuverlässige und saubere Energie bereitzustellen, sowie ihr Engagement für den Kundenservice.

Die Preiskategorie stand allen Versorgungsunternehmen offen, die in weniger dicht besiedelten Stromverteilungsnetzen in Nordamerika tätig sind.

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GREEN BAY, Wis., Nov. 14, 2024 /PRNewswire/ -- Wisconsin Public Service (WPS) is once again earning national recognition for its commitment to world-class reliability and customer service. The company has been named one of the top performing midsize utilities as part of PA Consulting's 2024 ReliabilityOne® Awards.

"This award reflects the commitment we make to our customers every day — to ensure they have affordable, reliable and clean energy," said Mike Hooper, president — WPS. "This honor demonstrates the tireless efforts of our employees to provide customers across our region with the industry-leading service and reliability they depend on."

Strengthening reliability, improving resiliency
WPS is receiving the award from PA Consulting based on its strong reliability performance in 2023. The company has worked to strengthen the power grid by upgrading equipment, adding new technologies and moving overhead power lines underground. These innovative techniques have significantly improved reliability for homes and businesses throughout northeast and north central Wisconsin.

PA Consulting also honored WPS for its dedication to customer service and commitment to delivering reliable power to its customers. 

"Since the program's founding in 1999, ReliabilityOne® has identified and recognized industry leaders who deliver the most reliable electric service to their customers," said Derek HasBrouck, program director for ReliabilityOne® — PA Consulting. "I am delighted to recognize WPS as a member of that elite community. You are part of a small group of utilities who are leading the way in demonstrating to customers and industry what continuous reliability and resiliency improvements can deliver."

All utilities operating in less dense electric delivery networks in North America are eligible for consideration for the Top Performing Mid-Sized Utility award.

About Wisconsin Public Service
Wisconsin Public Service Corp. is a subsidiary of WEC Energy Group (NYSE: WEC). The company serves approximately 466,000 electric and 344,000 natural gas customers in northeastern and north central Wisconsin. Visit wisconsinpublicservice.com.

About PA Consulting
We believe in the power of ingenuity to build a positive human future. As strategies, technologies and innovation collide, we create opportunity from complexity. Our diverse teams of experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers and technologists. And we have deep expertise in consumer and manufacturing, defense and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the US, UK, Ireland, Nordics, and Netherlands. Discover more at paconsulting.com and connect with PA on LinkedIn and X. PA. Bringing Ingenuity to Life.

PA Consulting's ReliabilityOne® awards are presented to electric utilities providing their customers with the highest levels of reliability in the industry. PA Consulting's ReliabilityOne® study is based on standard industry reliability statistics that measure the frequency and duration of electric power outages. ReliabilityOne® participants on average experienced over 50% fewer sustained outages, and their collective systems saw 60% shorter outage durations than the average US investor-owned utility. PA Consulting has been analyzing electric utility performance since 1987. For more information about PA Consulting, visit https://www.paconsulting.com/industries/energy-and-utilities.

Cision View original content:https://www.prnewswire.com/news-releases/wps-named-best-midsize-utility-in-the-midwest-at-keeping-the-lights-on-for-customers-302304788.html

SOURCE WEC Energy Group

FAQ

What award did WPS receive in 2024?

WPS received the Top Performing Mid-Sized Utility award as part of PA Consulting's 2024 ReliabilityOne® Awards for their outstanding reliability performance in 2023.

How did WPS improve its power grid reliability?

WPS improved grid reliability by upgrading equipment, implementing new technologies, and moving overhead power lines underground throughout northeast and north central Wisconsin.

What region does WPS serve with its power services?

WPS serves customers throughout northeast and north central Wisconsin.

Who was eligible for the 2024 ReliabilityOne® Mid-Sized Utility award?

All utilities operating in less dense electric delivery networks in North America were eligible for the Top Performing Mid-Sized Utility award.

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