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Verizon uses AI & machine learning to prevent fiber cuts

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Verizon (NYSE, Nasdaq: VZ) has deployed an innovative program using artificial intelligence (AI) and machine learning to protect its fiber infrastructure from accidental damage. The system analyzes over 10 million annual 811 dig requests to identify high-risk excavations, potentially reducing up to several hundred fiber cuts yearly. This initiative highlights the importance of National Call Before You Dig Day on August 11th.

Verizon's AI strategy focuses on optimizing internal processes, enhancing products, and establishing AI-based revenue streams. The company owns and operates over 1 million miles of fiber, enough to wrap around Earth 40 times. This proactive approach aims to maintain customer connectivity and prevent costly repairs, demonstrating Verizon's commitment to leveraging advanced technology for improved service reliability.

Verizon (NYSE, Nasdaq: VZ) ha attivato un programma innovativo che utilizza intelligenza artificiale (AI) e apprendimento automatico per proteggere la sua infrastruttura in fibra da danni accidentali. Il sistema analizza oltre 10 milioni di richieste di scavo annuali 811 per identificare le escavazioni ad alto rischio, riducendo potenzialmente fino a seicento tagli alla fibra all'anno. Questa iniziativa mette in evidenza l'importanza della Giornata Nazionale

Verizon (NYSE, Nasdaq: VZ) ha implementado un programa innovador que utiliza inteligencia artificial (IA) y aprendizaje automático para proteger su infraestructura de fibra de daños accidentales. El sistema analiza más de 10 millones de solicitudes de excavación anuales 811 para identificar excavaciones de alto riesgo, lo que podría reducir hasta cientos de cortes de fibra anuales. Esta iniciativa destaca la importancia del Día Nacional 'Llame Antes de Excavar' el 11 de agosto.

La estrategia de IA de Verizon se centra en optimizar procesos internos, mejorar productos y establecer flujos de ingresos basados en IA. La empresa posee y opera más de 1 millón de millas de fibra, suficiente para dar una vuelta a la Tierra 40 veces. Este enfoque proactivo tiene como objetivo mantener la conectividad del cliente y prevenir costosas reparaciones, demostrando el compromiso de Verizon de aprovechar la tecnología avanzada para mejorar la fiabilidad del servicio.

버라이즌(뉴욕증권거래소, 나스닥: VZ)은 인공지능(AI)과 머신러닝을 활용하여 자신의 광섬유 인프라를 우발적 손상으로부터 보호하는 혁신적인 프로그램을 도입했습니다. 이 시스템은 연간 1000만 건 이상의 811 굴착 요청을 분석하여 고위험 굴착 작업을 식별해내며, 매년 최대 수백 건의 광섬유 절단을 줄일 수 있습니다. 이 이니셔티브는 8월 11일의 '굴착 전에 전화하세요' 기념일의 중요성을 강조합니다.

버라이즌의 AI 전략은 내부 프로세스를 최적화하고, 제품을 개선하며, AI 기반의 수익원을 구축하는 데 초점을 맞추고 있습니다. 이 회사는 100만 마일 이상의 광섬유를 소유하고 운영하고 있으며, 이는 지구를 40회 감을 수 있는 양입니다. 이러한 사전 예방적인 접근 방식은 고객 연결성을 유지하고 비용이 많이 드는 수리 작업을 방지하는 데 목적이 있으며, 서비스 신뢰성을 높이기 위해 첨단 기술을 활용하겠다는 버라이즌의 의지를 보여줍니다.

Verizon (NYSE, Nasdaq: VZ) a mis en place un programme innovant utilisant l'intelligence artificielle (IA) et l'apprentissage automatique pour protéger son infrastructure en fibre des dommages accidentels. Le système analyse plus de 10 millions de demandes de fouille annuelles 811 afin d'identifier les excavations à haut risque, ce qui pourrait réduire jusqu'à plusieurs centaines de coupures de fibre chaque année. Cette initiative souligne l'importance de la Journée Nationale 'Appelez Avant de Creuser' le 11 août.

La stratégie IA de Verizon se concentre sur l'optimisation des processus internes, l'amélioration des produits et l'établissement de nouvelles sources de revenus basées sur l'IA. L'entreprise possède et gère plus de 1 million de miles de fibre, suffisamment pour faire le tour de la Terre 40 fois. Cette approche proactive vise à maintenir la connectivité avec les clients et à prévenir des réparations coûteuses, démontrant l'engagement de Verizon à tirer parti de la technologie avancée pour améliorer la fiabilité du service.

Verizon (NYSE, Nasdaq: VZ) hat ein innovatives Programm eingeführt, das Künstliche Intelligenz (KI) und maschinelles Lernen nutzt, um seine Glasfaserinfrastruktur vor versehentlichen Schäden zu schützen. Das System analysiert über 10 Millionen jährliche 811-Bud-Anfragen, um risikobehaftete Ausgrabungen zu identifizieren und könnte potenziell bis zu mehrere hundert Glasfaserschnitte jährlich reduzieren. Diese Initiative hebt die Bedeutung des Nationalen 'Rufen Sie an, bevor Sie buddeln'-Tags am 11. August hervor.

Verizons KI-Strategie konzentriert sich darauf, interne Prozesse zu optimieren, Produkte zu verbessern und KI-basierte Einnahmequellen zu schaffen. Das Unternehmen besitzt und betreibt über 1 Million Meilen Glasfaser, was ausreicht, um die Erde 40 Mal zu umwickeln. Dieser proaktive Ansatz zielt darauf ab, die Kundenverbindung aufrechtzuerhalten und kostspielige Reparaturen zu verhindern, und zeigt Verizons Engagement, fortschrittliche Technologie für eine verbesserte Servicezuverlässigkeit zu nutzen.

Positive
  • Implementation of AI and machine learning to prevent fiber damage
  • Potential reduction of several hundred fiber cuts annually
  • Ownership of over 1 million miles of fiber network
  • Integration of AI solution with Verizon's 811 system
  • Focus on AI-based revenue streams and product enhancement
Negative
  • None.

Insights

Verizon's implementation of AI and machine learning to prevent fiber cuts is a significant technological advancement in infrastructure protection. By analyzing millions of dig requests and identifying high-risk excavations, Verizon is taking a proactive approach to network maintenance. This could lead to reduced downtime and improved service reliability for customers.

The integration of this AI solution with Verizon's 811 system demonstrates the company's commitment to leveraging advanced technologies for operational efficiency. This move aligns with Verizon's broader AI strategy, which focuses on optimizing internal processes and enhancing products. The potential to prevent hundreds of fiber cuts annually could result in substantial cost savings and improved customer satisfaction.

From an investor's perspective, this initiative showcases Verizon's innovative approach to network management, potentially giving it a competitive edge in the telecommunications market. It also highlights the company's ability to leverage its extensive fiber network (1 million miles) more effectively, which could lead to increased profitability in the long term.

Verizon's AI-driven fiber protection initiative has positive financial implications. By potentially reducing hundreds of fiber cuts annually, the company could see significant cost savings in repair and maintenance expenses. Given Verizon's extensive fiber network, even a small reduction in damage incidents could translate to substantial financial benefits.

Moreover, this proactive approach may lead to improved service reliability, potentially reducing customer churn and associated revenue losses. The initiative aligns with Verizon's broader AI strategy, which includes establishing AI-based revenue streams. This suggests a forward-thinking approach to leveraging technology for both operational efficiency and new business opportunities.

Investors should note that Verizon's 134.0 billion revenue in 2023 and its position serving nearly all Fortune 500 companies provide a strong foundation for these technological investments. The company's focus on AI could potentially drive long-term growth and maintain its competitive position in the rapidly evolving telecommunications industry.

Highlights National Call Before You Dig Day to Help Protect and Prevent Damage to Underground Fiber

NEW YORK, Aug. 07, 2024 (GLOBE NEWSWIRE) -- With nationwide Call Before You Dig day approaching on Aug. 11th, Verizon has deployed a program to protect and prevent damage to its fiber infrastructure. Each year, thousands of fiber lines are damaged as a result of accidental cuts during construction and excavations by homeowners and outside agencies. These accidents can impact connectivity for customers, causing inconveniences for as little as a few hours and as long as several days. In an industry first, Verizon is using proprietary technology to identify high-risk dig requests and take steps to reduce and prevent fiber damage from ever occurring.

Verizon is utilizing advanced artificial intelligence (AI) and machine learning techniques to sort through over ten million 811 dig requests annually to identify high-risk excavations. This is done by factoring in historical and current activity at the location as well as the past performance of the excavator on site. From there, steps for prevention such as additional communication with the excavator take place to reduce the chance they may impact underground fiber.

The solution has been integrated with Verizon’s 811 system, and has the potential to reduce up to several hundred fiber cuts on an annual basis.

Verizon has been working with AI for several years, and our powerful network architecture positions us to lead the AI revolution at scale. Our AI strategy focuses on optimizing internal processes and operations, enhancing products and experiences with AI capabilities, and establishing AI-based revenue streams by commercializing our network’s unique low latency, high bandwidth, and robust mobile edge compute capabilities.

“We are using artificial intelligence and machine learning to be proactive, rather than reactive, keeping our customers connected and preventing accidents that result in costly repairs,” said Julie Slattery, Senior Vice President of Core Engineering and Operations at Verizon. “It’s also vital that anyone who plans to dig call 811, the national call-before-you-dig phone number before any project, large or small. It’s the easiest step toward reducing the chance of damaging underground fiber and helping to keep our customers and first responders connected.”

Call 811 or visit your state’s 811 center’s website before digging to request that the approximate location of buried utilities be marked with paint or flags so that you don’t unintentionally dig into an underground utility line. Fiber is the invisible footprint that moves data throughout Verizon’s network across the country and around the world. Verizon owns and operates over 1 million miles of fiber; that’s enough to wrap around Earth 40 times. Cutting those cables when digging can result in customers losing service and data connections being lost.

Verizon Communications Inc. (NYSE, Nasdaq: VZ) powers and empowers how its millions of customers live, work and play, delivering on their demand for mobility, reliable network connectivity and security. Headquartered in New York City, serving countries worldwide and nearly all of the Fortune 500, Verizon generated revenues of $134.0 billion in 2023. Verizon’s world-class team never stops innovating to meet customers where they are today and equip them for the needs of tomorrow. For more, visit verizon.com or find a retail location at verizon.com/stores.

VERIZON’S ONLINE MEDIA CENTER: News releases, stories, media contacts and other resources are available at verizon.com/news. News releases are also available through an RSS feed. To subscribe, visit www.verizon.com/about/rss-feeds/.

Media contact:
Chris Ashraf
Christina.moon.ashraf@verizon.com
201.320.4259


FAQ

How is Verizon using AI to prevent fiber cuts?

Verizon is using AI and machine learning to analyze over 10 million annual 811 dig requests, identifying high-risk excavations to prevent accidental fiber cuts.

When is National Call Before You Dig Day for Verizon VZ?

National Call Before You Dig Day is on August 11th, as highlighted by Verizon in their fiber protection initiative.

How many miles of fiber does Verizon VZ own?

Verizon owns and operates over 1 million miles of fiber, which is enough to wrap around Earth 40 times.

What is the potential impact of Verizon's AI program on fiber cuts?

Verizon's AI program has the potential to reduce up to several hundred fiber cuts on an annual basis.

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