Verizon Frontline powers NORAD Tracks Santa initiative for 22nd year
Verizon Frontline continues its 22-year partnership with NORAD for the annual Santa tracking initiative. The company provides enhanced network solutions, including C-Band spectrum for 5G connectivity and redundant Wi-Fi, to support NORAD's toll-free hotline during Christmas Eve. The operation utilizes advanced equipment like Cradlepoint routers, Wi-Fi jetpacks, and LEO solutions, alongside an Interactive Voice Response system managing over 130,000 calls. Nearly 900 in-person and 200 virtual volunteers, including Verizon employees and military personnel, participate in the initiative. The public can track Santa starting December 24 at 6 a.m. EST via the hotline (1-877-446-6723), website (noradsanta.org), or mobile app.
Verizon Frontline continua la sua partnership di 22 anni con NORAD per l'iniziativa annuale di tracciamento di Babbo Natale. L'azienda fornisce soluzioni di rete avanzate, inclusi lo spectrum C-Band per la connettività 5G e Wi-Fi ridondante, per supportare la hotline gratuita di NORAD durante la vigilia di Natale. L'operazione utilizza attrezzature avanzate come router Cradlepoint, jetpack Wi-Fi e soluzioni LEO, insieme a un sistema di risposta vocale interattiva che gestisce oltre 130.000 chiamate. Quasi 900 volontari in presenza e 200 volontari virtuali, tra cui dipendenti di Verizon e personale militare, partecipano all'iniziativa. Il pubblico può seguire Babbo Natale a partire dal 24 dicembre alle 6:00 EST tramite la hotline (1-877-446-6723), il sito web (noradsanta.org) o l'app mobile.
Verizon Frontline continúa su asociación de 22 años con NORAD para la iniciativa anual de seguimiento de Santa. La empresa proporciona soluciones de red mejoradas, incluyendo espectro C-Band para conectividad 5G y Wi-Fi redundante, para apoyar la línea directa gratuita de NORAD durante la Nochebuena. La operación utiliza equipos avanzados como enrutadores Cradlepoint, jetpacks Wi-Fi y soluciones LEO, junto con un sistema de Respuesta de Voz Interactiva que gestiona más de 130,000 llamadas. Casi 900 voluntarios en persona y 200 virtuales, incluidos empleados de Verizon y personal militar, participan en la iniciativa. El público puede rastrear a Santa a partir del 24 de diciembre a las 6 a.m. EST a través de la línea directa (1-877-446-6723), el sitio web (noradsanta.org) o la aplicación móvil.
Verizon Frontline은 매년 산타 추적 이니셔티브를 위해 NORAD와 22년 동안 파트너십을 이어오고 있습니다. 이 회사는 크리스마스 이브 동안 NORAD의 무료 핫라인을 지원하기 위해 C-Band 스펙트럼을 포함한 향상된 네트워크 솔루션과 중복 Wi-Fi를 제공합니다. 이 작업은 Cradlepoint 라우터, Wi-Fi 제트팩, LEO 솔루션과 같은 고급 장비와 130,000건 이상의 전화를 관리하는 상호작용 음성 응답 시스템을 활용합니다. Verizon 직원과 군인들을 포함한 약 900명의 대면 자원봉사자와 200명의 가상 자원봉사자가 이 이니셔티브에 참여합니다. 대중은 12월 24일 오전 6시 EST부터 핫라인(1-877-446-6723), 웹사이트(noradsanta.org) 또는 모바일 앱을 통해 산타를 추적할 수 있습니다.
Verizon Frontline poursuit son partenariat de 22 ans avec NORAD pour l'initiative annuelle de suivi du Père Noël. L'entreprise fournit des solutions réseau améliorées, y compris le spectre C-Band pour la connectivité 5G et le Wi-Fi redondant, afin de soutenir la ligne d'assistance gratuite de NORAD pendant la veille de Noël. L'opération utilise des équipements avancés tels que des routeurs Cradlepoint, des jetpacks Wi-Fi et des solutions LEO, ainsi qu'un système de Réponse Vocale Interactive gérant plus de 130 000 appels. Près de 900 bénévoles sur place et 200 bénévoles virtuels, y compris des employés de Verizon et du personnel militaire, participent à l'initiative. Le public peut suivre le Père Noël à partir du 24 décembre à 6h EST via la hotline (1-877-446-6723), le site web (noradsanta.org) ou l'application mobile.
Verizon Frontline setzt seine 22-jährige Partnerschaft mit NORAD für die jährliche Santa-Tracking-Initiative fort. Das Unternehmen bietet verbesserte Netzwerk Lösungen, darunter C-Band-Spektrum für 5G-Konnektivität und redundantes WLAN, um NORADs gebührenfreie Hotline in der Heiligen Nacht zu unterstützen. Die Operation nutzt hochentwickelte Geräte wie Cradlepoint-Router, WLAN-Jetpacks und LEO-Lösungen sowie ein interaktives Sprachantwortsystem, das über 130.000 Anrufe verwaltet. Fast 900 Präsenz- und 200 virtuelle Freiwillige, darunter Verizon-Mitarbeiter und Militärangehörige, nehmen an der Initiative teil. Die Öffentlichkeit kann Santa ab dem 24. Dezember um 6 Uhr EST über die Hotline (1-877-446-6723), die Website (noradsanta.org) oder die mobile App verfolgen.
- None.
- None.
Enhanced network solutions and Verizon Frontline assets provide redundancy and reliability so children around the world can track Santa
NORTH POLE, Dec. 19, 2024 (GLOBE NEWSWIRE) -- As the North Pole bells ring with activity in preparation for Santa Claus’ annual journey, Verizon Frontline is once again stepping in to ensure children worldwide can track the magic on December 24th. For the 22nd consecutive year, Verizon has partnered with the North American Aerospace Defense Command (NORAD) to provide reliable connectivity for the renowned NORAD Tracks Santa initiative.
This year, Verizon’s robust network will again support the program’s toll-free hotline, enabling children to discover Santa’s location as he travels the globe. The effort includes leveraging Verizon’s C-Band spectrum to deliver high-performance 5G connectivity and redundant Wi-Fi, helping to ensure uninterrupted service for the hotline during its busiest time of year.
“We’re honored to continue this holiday tradition with NORAD, a partnership that has brought joy and wonder to families for more than two decades,” said Maggie Hallbach, senior vice president, Public Sector at Verizon Business. “By combining innovative technology with holiday spirit, we help bring Santa’s journey to life for children everywhere.”
Cutting-Edge Tools for Seamless Santa Tracking
To bolster NORAD’s operations, Verizon provides state-of-the-art equipment, including Cradlepoint routers, Wi-Fi jetpacks, and a Low-Earth Orbit (LEO) solution, alongside Verizon Frontline mobile assets for onsite support. Additionally, Verizon’s Consulting Services team maintains the Interactive Voice Response (IVR) system, an advanced call management solution that helps the hotline manage the 130,000+ calls it receives on Christmas Eve.
Santa’s Helpers
Making the NORAD Tracks Santa initiative possible involves the dedication of nearly 900 in-person and 200 virtual volunteers, including Verizon employees, military personnel, and other government, corporate and community partners. Together, they’ll answer questions ranging from “Where is Santa now?” to “What are Santa’s favorite cookies?”
How to Track Santa
Hotline: Call 1-877-Hi-NORAD (1-877-446-6723) starting at 6 a.m. EST on December 24. Save the number on your Verizon phone as “NORAD Call Center” for quick access.
Online: Visit www.noradsanta.org for live updates, games, and interactive features, or check NORAD’s social media channels for video footage from SantaCams.
Mobile App: Download the NORAD Tracks Santa app on Apple or Google Play for a magical experience right at your fingertips.
Verizon Communications Inc. (NYSE, Nasdaq: VZ) powers and empowers how its millions of customers live, work and play, delivering on their demand for mobility, reliable network connectivity and security. Headquartered in New York City, serving countries worldwide and nearly all of the Fortune 500, Verizon generated revenues of
VERIZON’S ONLINE MEDIA CENTER: News releases, stories, media contacts and other resources are available at verizon.com/news. News releases are also available through an RSS feed. To subscribe, visit www.verizon.com/about/rss-feeds/.
Media contact:
Geoffrey Basye
geoffrey.basye@verizon.com
(202) 748-1882
FAQ
What technology is Verizon (VZ) providing for NORAD's Santa tracking in 2024?
How many calls does the NORAD Santa tracking hotline receive on Christmas Eve?
How many volunteers support Verizon's NORAD Santa tracking initiative in 2024?
What are the ways to track Santa through Verizon's NORAD partnership in 2024?
