In Preparation for Hurricane Milton Landfall, Verizon Offers Relief to Impacted Customers
Verizon is offering relief to customers in Florida affected by Hurricane Milton. From Oct. 9th to Oct. 23rd, 2024, the company will waive domestic call, text, and data usage for postpaid consumer and Verizon Small Business customers in 32 specified Florida counties. This offer is automatic, requiring no action from customers, and any overages will be credited back.
Leigh Anne Lanier, Atlantic South Market President, emphasized Verizon's commitment to supporting customers before, during, and after the storm, recognizing the critical need for connectivity during uncertain times. The relief offer applies to all postpaid consumer and Verizon Small Business customers (with 50 lines or less) in the affected areas.
Verizon offre un sostegno ai clienti della Florida colpiti dall'uragano Milton. Dal 9 ottobre al 23 ottobre 2024, l'azienda rinuncerà ai costi per chiamate, messaggi e dati per i clienti postpagati e le piccole imprese Verizon in 32 contee specifiche della Florida. Questa offerta è automatica e non richiede alcuna azione da parte dei clienti, e eventuali extra di consumo saranno accreditati.
Leigh Anne Lanier, Presidente del Mercato Atlantico Sud, ha sottolineato l'impegno di Verizon nel supportare i clienti prima, durante e dopo la tempesta, riconoscendo l'importanza critica della connettività in tempi incerti. L'offerta di sostegno si applica a tutti i clienti postpagati e alle piccole imprese Verizon (con 50 linee o meno) nelle aree colpite.
Verizon está ofreciendo alivio a los clientes en Florida afectados por el huracán Milton. Desde el 9 de octubre hasta el 23 de octubre de 2024, la compañía eximirá de cargos por llamadas, mensajes y uso de datos a los clientes postpago y a las pequeñas empresas de Verizon en 32 condados específicos de Florida. Esta oferta es automática, no requiere ninguna acción por parte de los clientes, y cualquier exceso se acreditará.
Leigh Anne Lanier, Presidenta del Mercado del Atlántico Sur, enfatizó el compromiso de Verizon de apoyar a los clientes antes, durante y después de la tormenta, reconociendo la necesidad crítica de conectividad en momentos inciertos. La oferta de alivio se aplica a todos los clientes postpago y pequeñas empresas de Verizon (con 50 líneas o menos) en las áreas afectadas.
버라이즌은 플로리다에서 밀턴 허리케인의 영향을 받은 고객들에게 지원을 제공합니다. 2024년 10월 9일부터 10월 23일까지, 이 회사는 32개의 특정 플로리다 카운티에 있는 후불 소비자 및 Verizon 소규모 비즈니스 고객에 대해 국내 통화, 문자 및 데이터 사용료를 면제합니다. 이 제안은 자동으로 적용되며 고객의 추가 조치가 필요 없으며, 초과 요금은 환급됩니다.
리 앤 래니어, 앤틀랜틱 사우스 시장 회장은 폭풍 전, 폭풍 중 및 폭풍 후 고객을 지원하겠다는 버라이즌의 약속을 강조하며 불확실한 시기에 연결성의 중요한 필요성을 인식하고 있습니다. 이 지원 제공은 영향을 받은 지역의 모든 후불 소비자 및 Verizon 소규모 비즈니스 고객(50 라인 이하)에 적용됩니다.
Verizon offre un soutien aux clients de Floride touchés par l'ouragan Milton. Du 9 octobre au 23 octobre 2024, l'entreprise suspendra les frais pour les appels, les messages et l'utilisation de données pour les clients postpayés et les petites entreprises de Verizon dans 32 comtés spécifiques de Floride. Cette offre est automatique, ne nécessitant aucune action de la part des clients, et tout excédent sera remboursé.
Leigh Anne Lanier, Présidente du Marché Atlantique Sud, a souligné l'engagement de Verizon à soutenir les clients avant, pendant et après la tempête, reconnaissant la nécessité cruciale de connectivité en période d'incertitude. L'offre de soutien s'applique à tous les clients postpayés et aux petites entreprises de Verizon (avec 50 lignes ou moins) dans les zones touchées.
Verizon bietet Unterstützung für Kunden in Florida, die vom Hurrikan Milton betroffen sind. Vom 9. Oktober bis zum 23. Oktober 2024 wird das Unternehmen die Kosten für nationale Anrufe, Nachrichten und Datennutzung erlassen für nachbezahlte Verbraucher und kleine Unternehmen von Verizon in 32 bestimmten Landkreisen in Florida. Dieses Angebot erfolgt automatisch und erfordert keine Aktion der Kunden, und übermäßige Gebühren werden zurückerstattet.
Leigh Anne Lanier, Präsidentin des Marktes Atlantik Süd, betonte das Engagement von Verizon, die Kunden vor, während und nach dem Sturm zu unterstützen, und erkannte die kritische Notwendigkeit der Konnektivität in unsicheren Zeiten. Das Unterstützungsangebot gilt für alle nachbezahlten Verbraucher und kleinen Unternehmen von Verizon (mit 50 Leitungen oder weniger) in den betroffenen Gebieten.
- Proactive customer support during natural disaster
- Automatic application of relief offer without customer action required
- Extended relief period of two weeks
- Potential revenue loss from waived usage charges
- to specific counties and customer types
Insights
Verizon's proactive response to Hurricane Milton demonstrates the company's commitment to customer support during natural disasters. While this initiative may not directly impact Verizon's bottom line, it could have positive long-term effects on customer loyalty and brand perception.
The waiver of domestic call, text and data usage for affected customers in 32 Florida counties for a two-week period is a significant gesture. This move aligns with industry best practices for disaster response and could potentially set Verizon apart from competitors in terms of customer care.
From an investor perspective, while this action may result in a minor short-term revenue loss, it's likely to be negligible given Verizon's
However, investors should monitor the frequency and scale of such relief efforts, as repeated large-scale disasters could impact financial performance if they become more common due to climate change. Overall, this news reflects positively on Verizon's corporate social responsibility but is unlikely to significantly influence stock performance in the short term.
Call/Text/Data usage incurred by customers in Florida’s hardest hit counties will be waived from Oct. 9th-Oct. 23rd
What you need to know:
- Verizon to waive domestic call, text, and data usage for postpaid consumer and Verizon Small Business customers most impacted by the storm in parts of Florida from Oct.9th-Oct. 23rd, 2024.
ALPHARETTA, Ga., Oct. 08, 2024 (GLOBE NEWSWIRE) -- In response to Hurricane Milton’s forecasted impact on Florida, Verizon is providing an initial relief offer to help affected customers. From Oct. 9th to Oct. 23rd, Verizon will waive domestic call, text, and data usage for postpaid consumer and Verizon Small Business customers* in the following Florida counties:
Alachua, Brevard, Charlotte, Citrus, Clay, DeSoto, Flagler, Gilchrist, Glades, Hardee, Hernando, Highlands, Hillsborough, Indian River, Lake, Lee, Levy, Manatee, Marion, Okeechobee, Orange, Osceola, Pasco, Pinellas, Polk, Putnam, Saint Johns, Saint Lucie, Sarasota, Seminole, Sumter, Volusia.
Customers do not have to take any action to take advantage of the offer. Any overages for those whose billing cycles have already closed will be automatically credited back. No action is needed— overages will be automatically credited.*
“As Hurricane Milton approaches, Verizon is ready to stand by our customers before, during and after the storm,” said Atlantic South Market President, Leigh Anne Lanier. “We know how critical it is to stay connected in times of uncertainty, and we hope this offer provides much-needed relief in the aftermath of the storm.”
This offer extends to all postpaid consumer and Verizon Small Business customers in the affected counties. No action is needed— overages will be automatically credited.
*Verizon small business customers include customers with 50 lines or less.
Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed in 2000 and is one of the world’s leading providers of technology and communications services. Headquartered in New York City and with a presence around the world, Verizon generated revenues of
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