Forbes Ranks Valvoline Instant Oil Change Among the Best in Customer Service
Valvoline (NYSE: VVV) has achieved significant recognition in Forbes' 'Best Customer Service 2025' list, ranking 18th among 300 brands and securing the top position among instant oil change companies. The ranking was determined through surveys of 181,000 U.S. consumers who evaluated over 3,500 brands.
The company maintains an impressive 4.7 out of 5-star rating based on annual feedback from over 1 million customers. Operating more than 2,010 service centers across the United States and Canada, Valvoline offers convenient stay-in-car oil changes completed in approximately 15 minutes.
Chief Customer Officer Laura Carpenter emphasized the company's commitment to delivering exceptional service across all preventive automotive maintenance services, crediting the success to dedicated franchise partners, teams, and retail service center managers.
Valvoline (NYSE: VVV) ha ottenuto un notevole riconoscimento nella lista 'Miglior Servizio Clienti 2025' di Forbes, classificandosi al 18° posto tra 300 marchi e occupando la prima posizione tra le aziende di cambio olio istantaneo. La classifica è stata determinata attraverso sondaggi su 181.000 consumatori statunitensi che hanno valutato oltre 3.500 marchi.
L'azienda mantiene un'impressionante valutazione di 4,7 stelle su 5 basata sul feedback annuale di oltre 1 milione di clienti. Operando più di 2.010 centri di servizio negli Stati Uniti e in Canada, Valvoline offre cambi d'olio comodi da effettuare restando in auto, completati in circa 15 minuti.
Laura Carpenter, Chief Customer Officer, ha sottolineato l'impegno dell'azienda nel fornire un servizio eccezionale in tutti i servizi di manutenzione automatica preventiva, attribuendo il successo ai partner in franchising dedicati, ai team e ai responsabili dei centri di servizio al dettaglio.
Valvoline (NYSE: VVV) ha logrado un reconocimiento significativo en la lista 'Mejor Servicio al Cliente 2025' de Forbes, ocupando el puesto 18 entre 300 marcas y asegurando la primera posición entre las empresas de cambio de aceite instantáneo. La clasificación se determinó a través de encuestas a 181,000 consumidores en EE. UU. que evaluaron más de 3,500 marcas.
La empresa mantiene una impresionante calificación de 4.7 sobre 5 basada en comentarios anuales de más de 1 millón de clientes. Con más de 2,010 centros de servicio en los Estados Unidos y Canadá, Valvoline ofrece cambios de aceite convenientes realizados dentro del auto, completados en aproximadamente 15 minutos.
Laura Carpenter, Directora de Atención al Cliente, enfatizó el compromiso de la empresa con la entrega de un servicio excepcional en todos los servicios de mantenimiento automotriz preventivo, atribuyendo el éxito a socios de franquicia dedicados, equipos y gerentes de centros de servicio al por menor.
Valvoline (NYSE: VVV)는 Forbes의 '2025 가장 좋은 고객 서비스' 리스트에서 300개 브랜드 중 18위에 올라 있으며, 즉각적인 오일 교환 회사 중에서는 1위를 차지했습니다. 이 순위는 181,000명의 미국 소비자들이 3,500개 이상의 브랜드를 평가하여 결정되었습니다.
회사는 연간 100만명 이상의 고객의 피드백을 바탕으로 5점 만점에 4.7점의 인상적인 평점을 유지하고 있습니다. Valvoline은 미국과 캐나다 전역에 2,010개 이상의 서비스 센터를 운영하며, 약 15분 만에 차에 탄 채로 오일 교환을 편리하게 제공합니다.
고객 담당 최고 책임자 라우라 카펜터는 모든 예방 자동차 유지 보수 서비스에서 탁월한 서비스를 제공하기 위한 회사의 노력을 강조하며, 성공을 헌신적인 가맹점 파트너, 팀 및 소매 서비스 센터 관리자에게 돌렸습니다.
Valvoline (NYSE: VVV) a obtenu une reconnaissance significative dans la liste 'Meilleur Service Client 2025' de Forbes, se classant 18ème parmi 300 marques et occupant la première position parmi les entreprises de changement d’huile instantané. Ce classement a été déterminé par des enquêtes auprès de 181 000 consommateurs américains ayant évalué plus de 3 500 marques.
L’entreprise maintient une impressionnante note de 4,7 sur 5 étoiles basée sur les retours annuels de plus d'un million de clients. Avec plus de 2 010 centres de service aux États-Unis et au Canada, Valvoline propose des changements d’huile pratiques effectués dans la voiture, réalisés en environ 15 minutes.
Laura Carpenter, Directrice de l'Expérience Client, a souligné l’engagement de l’entreprise à offrir un service exceptionnel dans tous les services de maintenance automobile préventive, attribuant ce succès à des partenaires de franchise dévoués, des équipes et des responsables de centres de service au détail.
Valvoline (NYSE: VVV) hat in der 'Besten Kundenservice 2025' Liste von Forbes bedeutende Anerkennung erhalten und belegt den 18. Platz unter 300 Marken, während es sich den ersten Platz unter den Sofort-Ölwechselunternehmen sicherte. Das Ranking wurde durch Umfragen von 181.000 US-Verbrauchern ermittelt, die über 3.500 Marken bewerteten.
Das Unternehmen hält eine beeindruckende Bewertung von 4,7 von 5 Sternen, basierend auf jährlichem Feedback von über 1 Million Kunden. Mit mehr als 2.010 Servicezentren in den Vereinigten Staaten und Kanada bietet Valvoline bequeme Ölwechsel an, die in etwa 15 Minuten abgeschlossen sind.
Laura Carpenter, Chief Customer Officer, betonte das Engagement des Unternehmens, außergewöhnlichen Service in allen Bereichen der präventiven Fahrzeugwartung zu bieten und schrieb den Erfolg den engagierten Franchisepartnern, Teams und Filialleitern zu.
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Company is 18th on Forbes "Best Customer Service 2025" Ranking
"Every year we serve millions of guests, and our goal is to deliver the very best customer service with each oil change and preventive automotive maintenance service," said Laura Carpenter, Valvoline's Chief Customer Officer. "Our team members and franchise partners are focused and committed to go above and beyond for our guests each and every day. I'm proud of our franchise partners, teams, and our retail service center managers who are delivering for our guests."
Customers have given the company a 4.7 out of 5-star rating* for its service. At more than 2,010 service centers across
The Forbes customer service list was based on surveys to 181,000 people in
* Based on a survey of more than 1 million Valvoline Instant Oil Change℠ customers annually
About Valvoline Inc.
Valvoline Inc. (NYSE: VVV) delivers quick, easy, trusted service at more than 2,000 franchised and company-operated service centers across
FOR FURTHER INFORMATION
Investor Relations
Elizabeth B. Clevinger
+1 (859) 357-3155
IR@valvoline.com
Media Relations
Angela Davied
+1 (913) 302-0032
media@valvoline.com
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SOURCE Valvoline Inc.
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