Verint Wins $7 Million Contract to Deliver AI Business Outcomes for Fortune 500 Brand
Verint, a CX Automation Company, secured a $7 million contract with a Fortune 500 brand to deliver AI business outcomes. The customer will enhance CX automation by utilizing a hybrid cloud and deploying four AI-powered bots. Verint's Open Platform enables seamless integration of on-premises solutions with AI-powered bots in the cloud, providing measurable business benefits without the need for full cloud migration.
- Verint secured a $7 million contract with a Fortune 500 brand to deliver AI business outcomes.
- Customer's decision to enhance CX automation with AI-powered bots showcases Verint's innovative solutions.
- Verint's Open Platform allows for hybrid cloud configurations, enabling rapid deployment of AI-powered bots for immediate business benefits without disrupting existing ecosystem.
- The contract includes a three-year term which may pose a risk if the expected outcomes are not achieved within the specified timeframe.
Customer to Increase CX Automation with Hybrid Cloud and Four AI-Powered Bots
As an existing on-premises customer the brand is taking advantage of the hybrid cloud architecture supported by the Verint Open Platform. They decided to keep their current solutions on-premises and add four AI-powered bots in the cloud. The Verint Open Platform supports hybrid cloud configurations that enable customers to quickly deploy AI-powered bots and immediately benefit from measurable business outcomes without the need to first migrate legacy solutions to the cloud.
“We’re delivering AI business outcomes that brands can achieve now without the cost, delay and disruption of changing their current ecosystem,” says Verint’s Jaime Meritt, chief product officer. “The Verint Open Platform integrates seamlessly with existing cloud and on-premises solutions and makes it easy for large enterprises to rapidly deploy AI-powered bots through a hybrid cloud architecture.”
The contract includes four AI-powered bots: Exact Transcription Bot, Interaction Wrap Up Bot, Data Insights Bot and Quality Bots. The win was on Verint’s fiscal first quarter roadmap and includes Bundled SaaS and Unbundled SaaS deployments with a three-year term.
Visit Verint Open Platform to learn more.
About Verint
Verint® (NASDAQ: VRNT) is a leader in customer experience (CX) automation. The world’s most iconic brands - including more than 80 of the Fortune 100 companies - use the Verint Open Platform and our team of AI-powered bots to deliver tangible AI business outcomes across the enterprise.
Verint, The CX Automation Company™, is proud to be Certified™ by Great Place To Work®. Learn more at Verint.com.
This press release contains “forward-looking statements,” including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2024, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.
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Media Relations
Sue Huss
sue.huss@verint.com
Investor Relations
Matthew Frankel
matthew.frankel@verint.com
Source: Verint
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