Verint TimeFlex Bot Wins a $4 Million Contract From a Leading Australian Bank
- Bank to Deploy Verint Workforce Management and Verint TimeFlex Bot Across 5,000 Employees
- Deal Follows a Large Multinational Insurance Company Reporting Strong AI Business Outcomes with Verint TimeFlex, Lowering Employee Attrition by 30 Percent

Verint TimeFlex Bot Wins a
Verint recently received a
“This contract is testament to our open platform’s unique ability to quickly deliver tangible AI business outcomes,” says Verint’s Jasen Williams, global vice president, corporate marketing. “The bot fits seamlessly into the customer’s existing ecosystem and agents learn how to use the bot within minutes. The result is faster AI business outcomes including improved employee experiences and lower labor costs.”
Customer Achieves Significant ROI with Verint TimeFlex Bot
The new contract win with the Australian bank follows another Verint customer, a leading multinational insurance company, reporting strong AI business outcomes from the TimeFlex Bot. The insurance company was able to save
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30% reduction in agent attrition -
23% reduction in agent absenteeism - 32-point increase in employee Net Promoter Score
The
Visit Verint Open Platform to learn more.
About Verint
Verint® (NASDAQ: VRNT) is a leader in customer experience (CX) automation. The world’s most iconic brands - including more than 80 of the Fortune 100 companies - use the Verint Open Platform and our team of AI-powered bots to deliver tangible AI business outcomes across the enterprise.
Verint, The CX Automation Company™, is proud to be Certified™ by Great Place To Work®. Learn more at Verint.com.
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Source: Verint