VG - VG STOCK NEWS

Vonage Holdings Corp. (Nasdaq: VG) is set to announce its Q3 2021 financial results on November 4, 2021, before the market opens. The earnings release will be accessible via the Investor Relations website. Additionally, a conference call will take place at 8:30 AM ET to delve into the financial results and other relevant topics. Interested parties can participate by dialing the designated numbers. A live webcast will also be available, along with a replay shortly after the call ends.

A global study by Forrester Consulting for Vonage (Nasdaq: VG) highlights the rising preference for Communications Platform as a Service (CPaaS) among businesses, especially post-COVID. The study reveals that 98% of CPaaS users effectively meet customer content needs, compared to 37% of non-users. It emphasizes the importance of advanced CPaaS capabilities in enhancing customer engagement. Despite only 17% of users currently utilizing advanced CPaaS, many organizations are planning to adopt these solutions, forecasting improved customer experiences and potential revenue gains.

Vonage (Nasdaq: VG) has received the Salesforce Partner Innovation Award for Customer Success, highlighting its leadership in the Salesforce ecosystem. The award recognizes Vonage's commitment to enhancing customer engagement through its Contact Center for Salesforce solution, which integrates communication channels seamlessly. The Salesforce economy is projected to generate over $1.6 trillion in new business revenue by 2026, with partners like Vonage playing a critical role in driving digital transformation.

Vonage (Nasdaq: VG) has launched its AI Virtual Assistant for Vonage Business Communications, enhancing customer engagement with AI-driven solutions. This tool modernizes customer interactions, allowing businesses to handle high call volumes efficiently while improving customer satisfaction through faster response times. Built on the Vonage Communications Platform, it includes no-code features for easy implementation. The AI Virtual Assistant aims to reduce IT costs and optimize resources while enabling meaningful customer engagements through intelligent automation.

Vonage (Nasdaq: VG) announced that its Contact Center (VCC) solution is now Chrome Enterprise recommended. This certification enables enhanced productivity for remote agents utilizing Chrome OS devices, facilitating seamless integration with CRM applications like Salesforce. The VCC offers features such as visual engagement, omnichannel capabilities, AI virtual assistants, and customizable reporting tools, allowing agents to work efficiently from any location.

Vonage (Nasdaq: VG) has launched Vonage Video Express, a new tool designed to simplify the integration of multiparty video calls for developers. This innovative solution allows web developers to implement video functionality in hours instead of weeks, facilitating better quality video experiences. The Video Express supports automatic management of participants and video quality, addressing scalability challenges faced by businesses during the pandemic. Industries such as healthcare, education, and events can benefit from this tool, enhancing their communication capabilities.

Vonage (Nasdaq: VG) announced the launch of HIPAA-compliant SMS capabilities, enhancing its Communications Platform for healthcare organizations. This development allows secure communication through SMS and Video APIs, facilitating patient interactions such as appointment reminders and health updates. The company emphasizes adherence to HIPAA guidelines, ensuring data protection for patients. As telehealth gains traction post-COVID-19, Vonage aims to improve patient engagement and operational efficiency in healthcare settings. The initiative continues Vonage's commitment to supporting digital transformation in the healthcare sector.

Vonage Holdings Corp (Nasdaq: VG) will present at the Jefferies Virtual Software Conference on September 14, 2021, at 11:30 am ET. The event will showcase Vonage's role as a leader in cloud communications, enabling businesses to enhance their digital transformation. A live webcast and replay will be accessible via the Vonage Investor Relations site. With headquarters in New Jersey and a global footprint, Vonage's Communications Platform integrates Video, Voice, Chat, Messaging, and Verification, providing businesses with flexible, programmable communication solutions.

Vonage (Nasdaq: VG) highlights the pivotal role of cloud communications in aiding small and medium-sized businesses (SMBs) during the pandemic. The company emphasizes its Vonage Communications Platform (VCP), which provides scalable and flexible communication services via APIs, unified communications, and contact center solutions. With the shift to hybrid work environments, SMBs can now compete more effectively with larger companies using Vonage's technology. Real-world success stories illustrate the platform's impact on customer engagement and business growth for firms like Baucham Insurance Group and HeyHi.