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Vonage (Nasdaq: VG) partners with Australian legal tech startup MODRON to drive online video consultations and mediation services. With about one million monthly users, MODRON enhances its dispute resolution technologies integrated within its platform, Spaces, leveraging the Vonage Video API. This collaboration addresses the rising demand for secure video communications amid the shift to remote work due to COVID-19. The legal tech AI market is projected to grow significantly, with the Asia Pacific region expected to see the highest CAGR of 38%.

Vonage (Nasdaq: VG) has formed a strategic reseller partnership with Evolutio, a cloud services provider in Spain, to offer the Vonage Contact Center. This collaboration allows Evolutio to enhance digital transformation for its clients by providing flexible, cloud-based contact solutions that integrate with Salesforce CRM and ServiceNow. The Vonage Contact Center enables seamless communication and business continuity, allowing agents to work remotely and improve customer engagement. The partnership aims to deliver enhanced customer experiences across Spain, adapting to the growing demand for remote service delivery.

Vonage (Nasdaq: VG) has partnered with JingleRing to enhance its virtual experience platform, allowing children to have personalized video interactions with Santa this holiday season. Utilizing the Vonage Video API and SMS API, JingleRing aims to create memorable experiences during challenging times. The platform features diverse Santas, including options for special needs. This collaboration highlights Vonage's commitment to supporting businesses through technology, especially in a landscape where digital engagement is crucial. The partnership underscores Vonage's role in helping families connect safely.

Vonage (Nasdaq: VG) has partnered with Feros Care to provide video telehealth solutions, enhancing digital transformation for aged care services. Feros Care’s Virtual Social Centre, using Vonage's Video API, supports over 600 members with a variety of live-streamed activities. The COVID-19 pandemic has significantly increased the demand for telehealth services, with healthcare providers delivering 28 million telehealth consultations to over 10 million patients in Australia. This partnership aims to address the growing healthcare needs of Australia's aging population.

Vonage (Nasdaq: VG) has partnered with Tuya, a leading AIoT platform, to enhance customer engagement globally. Leveraging Vonage's SMS API, Tuya can provide instant notifications and secure sign-up solutions for smart devices. This collaboration aims to improve user experiences while reducing operational costs. The IoT market is projected to grow significantly, with Asia Pacific becoming the largest smart home market by 2030, estimated at $115.9 billion. This partnership highlights Vonage's role in enabling businesses to incorporate advanced communication features into their products.

Vonage Holdings Corp. (Nasdaq: VG) reported consolidated revenues of $317 million for Q3 2020, up from $303 million year-over-year. The Vonage Communications Platform (VCP) revenues were $234 million, reflecting a 19% increase. Despite a net loss of $10 million, adjusted EBITDA reached $42 million. Key growth areas included API revenues rising 35%, with high-value API revenues surging 143%. Vonage plans to reduce operating expenses by $50 million in 2021 and is exploring the sale of its Consumer segment.

Vonage (Nasdaq: VG) has partnered with Top Hat, a leader in education technology, to integrate the Vonage Video API into its active learning platform. This collaboration will enhance student engagement with real-time video lecture streaming, crucial during the COVID-19 pandemic. Over three million students across 750 top institutions utilize Top Hat, which now includes embedded video capabilities, improving the online learning environment. A survey indicated that 80% of students value video connections for classes. This move underscores Vonage's commitment to secure and effective educational solutions.

On October 21, 2020, Vonage (Nasdaq: VG) released a report titled "COVID-19 Reshapes the Global Customer Engagement Landscape" highlighting shifts in consumer preferences amid the pandemic. The research reveals a 140% increase in video communication preferences since January, with 55% of consumers using it to connect with businesses. Other communication methods like SMS have seen declines. The report urges businesses to adapt quickly to these changes to improve customer engagement and drive better experiences.