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UserTesting, Inc. (NYSE: USER) has announced the release of its second quarter financial results for the period ending June 30, 2022. The results will be available before the market opens on August 4, 2022. Following the announcement, a conference call will be held at 5:00 a.m. PT (8:00 a.m. ET) to discuss the financial performance and future outlook. Investors can join via a live webcast accessible through the Investor Relations section of UserTesting’s website. UserTesting continues to serve nearly 2,500 clients, including many top global brands.
UserTesting (NYSE: USER) conducted a survey revealing that 80% of Singaporeans are feeling the effects of rising inflation on their spending. Key findings include significant increases in prices for groceries, entertainment, and utilities. 85% of respondents reported taking up side hustles to cope with financial strains, while 50% are choosing generic products over name brands to save costs. The survey highlights that many Singaporeans are cutting back on leisure activities and personal care spending due to these economic pressures.
UserTesting (NYSE: USER) has launched advanced Instant Insight features utilizing machine learning to enhance customer data analysis and accelerate insights generation. The platform can now detect patterns and anomalies automatically, helping teams identify crucial takeaways faster. UserTesting also introduces a redesigned user interface for improved navigation and collaboration, card sorting enhancements for better understanding of customer behaviors, and support for testing in French. Companies can now securely upload media assets for feedback prior to public release, facilitating quicker decision-making.
UserTesting (NYSE: USER) has launched new test templates for its Human Insight Platform, aimed at helping companies understand customer expectations amid rising inflation. These templates allow organizations to gather insights quickly, adapt to changing consumer behaviors, and enhance customer loyalty. According to McKinsey, consumer confidence has declined due to inflation, emphasizing the need for companies to address customer needs to avoid losing market share. The bundle includes pre-built test plans to assess customer preferences and reactions to pricing changes.
UserTesting (NYSE: USER) announced that over 20% of the companies included in the 2022 CNBC Disruptor 50 list utilize its Human Insight Platform to enhance customer experiences. Featured companies like Canva, Chime, and Maven Clinic utilize the platform for gaining insights into customer motivations and preferences. This approach fosters innovation and aids in responding to market changes. According to a Harvard Business Review report, 86% of executives struggle to understand customers through data alone, emphasizing the value of human insights in driving business success.
UserTesting (NYSE: USER) announced that more retail and eCommerce organizations are utilizing its Human Insight Platform to deepen customer understanding and drive loyalty. Notable brands like Hallmark, Lowe’s, and Patagonia are leveraging video-based insights to enhance customer experiences amidst digital transformation. As revealed by an Accenture survey, 49% of customers are inclined to switch retailers for better online experiences. UserTesting empowers companies with first-party data and insights, enabling them to adapt and innovate effectively.
UserTesting (NYSE: USER) will host a fireside chat titled ‘Back to the Customer: How the Future Takes Shape Through Understanding’ featuring CEO Andy MacMillan and Chief Insights Officer Janelle Estes on May 18th at 11:30 a.m. EDT in New York City. The event, moderated by Stephanie Chang from WSJ, will emphasize the importance of customer understanding. Additionally, UserTesting will showcase their Human Insight Platform at The Lab, offering insights into Web3 technologies through real-person narratives. A live book signing for their new book, 'User Tested,' will follow the session.
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