City of Los Angeles Selects Clariti and Unisys for New Permitting System and Implementation

Rhea-AI Summary

Clariti and Unisys (UIS) have been selected by the Los Angeles Department of Building and Safety (LADBS) to implement a new enterprise community development software system. The platform will consolidate all LADBS development services into a unified digital platform, replacing the current legacy system. In 2023, LADBS processed over 167,000 permits valued at $5.8 billion and conducted more than 1 million inspections. The new system will provide 24/7 online access, centralized dashboard for applications and payments, and enhanced tools for city staff to improve efficiency and customer service.

Positive

• Contract win with major city (Los Angeles) for Unisys implementation services
• Partnership with Clariti expands Unisys' public sector presence
• Project addresses large-scale operations (167,000 permits, $5.8B valuation, 1M+ inspections)

Negative

• None.

Insights

Technology Solutions Analyst

This contract win represents a significant digital transformation project for Unisys in the public sector space. The Los Angeles Department of Building and Safety processes over $5.8 billion in permit valuations annually, making this a substantial revenue opportunity. The implementation of an enterprise-wide system will create recurring revenue through maintenance and support services.

The project's scale is noteworthy, managing over 167,000 permits and 1 million inspections annually. This high-volume deployment will serve as a valuable reference case for pursuing similar contracts with other major municipalities. The partnership with Clariti also positions Unisys strategically in the growing digital government services market.

While specific contract values weren't disclosed, government digital transformation projects of this scale typically range from $10-50 million in implementation costs plus ongoing maintenance fees. This should positively impact Unisys's public sector revenue stream over the next several years.

DOVER, Del. and BLUE BELL, Pa., Nov. 13, 2024 /PRNewswire/ -- Clariti, in partnership with Unisys, is pleased to announce that the Los Angeles Department of Building and Safety (LADBS) has selected Clariti's enterprise community development software to replace its current system. The system is designed to improve the customer experience, reduce department costs, and streamline processes to save staff time. It will consolidate all LADBS development services departments into one unified platform, making it easier for customers, small businesses, and contractors to interact with the city for all permitting activities.

LADBS selected Clariti's all-in-one permitting platform to replace its legacy system and deliver a fully digital process from application through approval to completion. In 2023, LADBS issued over 167,000 permits with over 5.8 billion in valuation, conducted more than 1 million inspections, and approved over 83,000 plans.

Unisys, a leading global technology solutions provider and trusted Clariti partner, will lead the implementation. As part of the project, Unisys will work with the City of Los Angeles to create a new innovative city-wide system that will simplify and accelerate the permitting and licensing process for its people.

"We're thrilled to partner with the City of Los Angeles on this transformative project," said Jim MacLaggan, Executive Vice President of Sales at Clariti. "This initiative is unprecedented in scale, and it underscores Clariti's leadership in delivering the digital government services that cities like Los Angeles need to stay ahead."

For residents and businesses, the new system will offer:

• A single point of entry to do business with the city online, 24 hours a day, 7 days a week
• One central dashboard to apply, pay for, and track the status of all LADBS applications
• Secure identity management and data protection

For city staff, the system will provide:

• Increased customer self-service options, reducing the need for in-person contact
• Time-saving tools to accelerate reviews, inspections, and approvals
• Improved reporting and data analysis capabilities
• A strong foundation for ongoing technology and process improvements

"We are excited to work with the City of Los Angeles to drive the modernization of its services, leveraging our extensive public sector expertise," said Manju Naglapur, Senior Vice President and General Manager of Cloud, Applications, & Infrastructure Solutions at Unisys. "We are committed to enhancing the user experience by ensuring the seamless and efficient deployment of Clariti's platform, as part of this strong collaboration."

About Clariti Software

Clariti helps governments of all sizes across North America achieve unparalleled efficiency and productivity with configurable community development solutions that include extensive purpose-built processes leading governments use every day. Today, Clariti is the only permitting software vendor solely focused on community development, with a suite of products that includes two different community development platforms for large and small-sized governments, and a pre-application permitting guide. Clariti solutions are trusted by leading governments of all sizes such as Phoenix, Orange County, Tampa, FL, Placerville, CA, Albany, NY, and more.

About Unisys

Unisys is a global technology solutions company that powers breakthroughs for the world's leading organizations. Our solutions – cloud, AI, digital workplace, logistics, and enterprise computing – help our clients challenge the status quo and unlock their full potential.

To learn more about how we've been helping clients push what's possible for over 150 years,visit unisys.com and follow us on LinkedIn. 

RELEASE NO.: 1113/9970

Unisys and other Unisys products and services mentioned herein, as well as their respective logos, are trademarks or registered trademarks of Unisys Corporation. Any other brand or product referenced herein is acknowledged to be a trademark or registered trademark of its respective holder.

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SOURCE Unisys Corporation

FAQ

What contract did Unisys (UIS) win with the City of Los Angeles in November 2023?

Unisys won a contract to implement Clariti's enterprise community development software for the Los Angeles Department of Building and Safety's new permitting system.

What is the scope of the LADBS system that Unisys (UIS) will implement?

The system will handle permitting operations that processed over 167,000 permits worth $5.8 billion and conducted more than 1 million inspections in 2023.

What features will the new Unisys (UIS) implemented system provide to Los Angeles residents?

The system will provide 24/7 online access, a central dashboard for applications and payments, secure identity management, and data protection.