Louisiana Strengthens Disaster Preparedness and Response with Tyler’s Resident Engagement Platform

Rhea-AI Summary

Tyler Technologies (NYSE: TYL) has partnered with Louisiana's Governor's Office of Homeland Security and Emergency Preparedness (GOHSEP) to launch the 'Get A Game Plan' mobile app for disaster preparedness. The app, built on Tyler's Resident Engagement Platform, features interactive maps for resource distribution, customized 72-hour emergency supply lists, and real-time updates. Since implementation, it has been downloaded over 19,000 times across Android and iOS devices, with increased usage during Hurricane Francine. The app demonstrates Tyler's ability to deliver critical information and resources to residents during emergencies, featuring functionality from My Civic and Engagement Builder.

Positive

• Successfully deployed app with 19,000+ downloads across platforms
• Demonstrated scalability during Hurricane Francine with increased usage
• Expanded market presence in government emergency management sector
• Strengthened existing partnership with Louisiana GOHSEP

Negative

• None.

Insights

Technology Solutions Analyst

The launch of the "Get A Game Plan" app represents a significant expansion of Tyler Technologies' emergency management solutions portfolio. With 19,000+ downloads and demonstrated utility during Hurricane Francine, the platform shows strong market validation. The successful implementation in Louisiana creates a scalable model that Tyler can replicate across other states prone to natural disasters.

This development strengthens Tyler's position in the $11.8 billion government software market. The app's success with GOHSEP could lead to similar contracts with other state emergency management agencies, particularly in hurricane-prone regions. The platform's flexibility and real-time capabilities address critical gaps in emergency response infrastructure, potentially opening new revenue streams in disaster preparedness solutions.

“Get A Game Plan” app helps Louisiana residents through hurricane season

PLANO, Texas--(BUSINESS WIRE)-- Tyler Technologies, Inc. (NYSE: TYL) announced the Louisiana Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) partnered with Tyler to create the “Get A Game Plan” mobile app to quickly assist residents through natural disasters. This app utilizes Tyler’s Resident Engagement Platform, featuring functionality from My Civic and Engagement Builder and empowers agencies to deliver critical information when it matters most.

“Hurricane preparedness is critical for Louisiana residents. The ‘Get A Game Plan’ mobile app empowers people to take charge of their safety through the ability to receive real-time updates and access customized resources,” said Neal Fudge, deputy director, Louisiana Governor’s Office of Homeland Security and Emergency Preparedness. “Through our close collaboration with Tyler, we were able to quickly bring critical information to make residents feel more at ease during an unpredictable time.”

This app demonstrates the flexibility of Tyler’s Resident Engagement Platform to design tailored resident experiences and support critical initiatives, such as emergency preparedness and recovery efforts. By providing residents with personalized disaster plans and access to critical resources, the app empowers individuals and families to be better prepared for, and respond to, emergencies.

The “Get A Game Plan” app has several key features and benefits:

• Interactive maps: Residents can locate points of distribution for water, tarps, and other vital resources through an interactive map feature, allowing Louisiana GOHSEP to add and adjust details and locations quickly as new information is available.
• Customized supply list: Residents can utilize an interactive tool to share household information, receiving a personalized 72-hour emergency supply list based on their specific needs.
• Real-time updates: The Louisiana GOHSEP staff can push critical notifications directly to app users, keeping them informed of changing situations and resource availability.
• Scalable: Since implementation, the app has been downloaded more than 19,000 times on both Android and iOS devices. The app saw a drastic increase in sessions this past month due to Louisiana’s most recent natural disaster, Hurricane Francine.

“We are proud of our close partnership with Louisiana GOHSEP to deliver the ‘Get A Game Plan’ mobile app. This innovative solution demonstrates how Tyler’s Resident Engagement Platform empowers agencies to connect with residents and deliver critical information before, during, and after times of crisis,” states Jason Stelzer, general manager of Tyler’s Louisiana state enterprise. “The success of this app in Louisiana paves the way for other state and local governments to leverage this technology for disaster preparedness and recovery.”

The app’s success showcases the power of strong partnerships and innovative technology. Building upon a longstanding relationship with Louisiana GOHSEP, Tyler’s Resident Engagement Platform provided the flexibility and scalability needed to deliver a critical tool for Louisiana residents to utilize through hurricane season and beyond.

About Tyler Technologies, Inc.

Tyler Technologies (NYSE: TYL) is a leading provider of integrated software and technology services for the public sector. Tyler’s end-to-end solutions empower local, state, and federal government entities to operate efficiently and transparently with residents and each other. By connecting data and processes across disparate systems, Tyler’s solutions transform how clients turn actionable insights into opportunities and solutions for their communities. Tyler has more than 44,000 successful installations across 13,000 locations, with clients in all 50 states, Canada, the Caribbean, Australia, and other international locations. Tyler has been recognized numerous times for growth and innovation, including on Government Technology’s GovTech 100 list. More information about Tyler Technologies, an S&P 500 company headquartered in Plano, Texas, can be found at tylertech.com.

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View source version on businesswire.com: https://www.businesswire.com/news/home/20241029367860/en/

Jennifer Kepler

Tyler Technologies

972.713.3770

Media.team@tylertech.com

Source: Tyler Technologies

FAQ

What is Tyler Technologies' Get A Game Plan app for Louisiana?

Get A Game Plan is a mobile app developed by Tyler Technologies (TYL) for Louisiana GOHSEP to help residents prepare for and respond to natural disasters, offering features like interactive resource maps, customized emergency supply lists, and real-time updates.

How many downloads has Tyler Technologies' (TYL) Get A Game Plan app received?

The Get A Game Plan app has been downloaded more than 19,000 times across both Android and iOS devices since its implementation.

What features does Tyler Technologies' (TYL) disaster preparedness app include?

The app includes interactive maps for locating resource distribution points, personalized 72-hour emergency supply lists based on household needs, and real-time notifications for emergency updates.

When did Tyler Technologies' (TYL) Get A Game Plan app see increased usage?

The app experienced a significant increase in sessions during Louisiana's most recent natural disaster, Hurricane Francine.