Louisiana Office of Motor Vehicles’ Redesigned Expresslane.org Receives Two International Awards

Rhea-AI Summary

Tyler Technologies (NYSE: TYL) announced that its redesigned Expresslane.org website, developed by NIC Louisiana, received two international awards: gold at the Hermes Creative Awards and silver at the MUSE Creative Awards. The site enhances government interactions for Louisiana citizens, offering services such as vehicle registration and driver's license renewals. Since its relaunch in January 2021, Expresslane.org has set new user records in January and March, indicating a significant improvement in digital experience for users.

Positive

• Expresslane.org won gold at the Hermes Creative Awards and silver at the MUSE Creative Awards.
• The website enhances government interactions, improving accessibility and efficiency for citizens.
• Set new monthly user records in January and March since relaunching.

Negative

• None.

Tyler Technologies, Inc. (NYSE: TYL) today announced that the redesigned Expresslane.org website, developed by NIC Louisiana for the Louisiana Office of Motor Vehicles (OMV), has earned two international awards.

The website earned gold in the Hermes Creative Awards and silver in the MUSE Creative Awards. Both awards are annual international competitions that honor and recognize creative professional teams and their work.

“We are thrilled that the site was recognized not once, but twice, and congratulate the OMV for their dedication to making government interactions more accessible and efficient,” said Kellie Benoit Kerstetter, general manager of NIC Louisiana. “The primary goal of the site is to improve the citizen’s digital experience, and our team at NIC is proud to be a part of accomplishing that with the OMV.”

NIC Louisiana, part of NIC, a wholly owned subsidiary of Tyler Technologies, worked with the OMV to redesign Expresslane.org in January of 2021 to further simplify interactions with state government and to enhance the overall citizen experience.

The new website presents featured online services and important information to Louisiana’s citizens in a user-friendly format and is accessible on any device. From the redesigned Expresslane.org, users can take advantage of many popular online services such as:

• Vehicle registration renewal
• Driver’s license renewal
• Duplicate ID and driver’s licenses
• Official driving records
• Scheduling appointments

The remodeled website further simplifies interactions with state government and enhances the overall citizen experience. Since relaunching, the website has set new monthly records for users in both January and March.

“This is evidence of the hard work that went into this project, and it speaks volumes to the commitment we have in providing our customers with a convenient online experience,” said Karen St. Germain, OMV commissioner.

About Tyler Technologies and NIC

Acquired by Tyler Technologies (NYSE: TYL) on April 21, 2021, NIC is a leader in digital government solutions and payments, partnering with government to deliver user-friendly digital services that make it easier and more efficient to interact with government. NIC and Tyler are united in their mission to empower public sector entities to operate more efficiently and connect more transparently with their constituents and with each other. Tyler has more than 27,000 successful installations across more than 11,000 sites, with clients in all 50 states, Canada, the Caribbean, Australia, and other international locations. Tyler has been named to Government Technology's GovTech 100 list five times and has been recognized three times on Forbes' "Most Innovative Growth Companies" list. More information about Tyler Technologies, an S&P 500 company headquartered in Plano, Texas, can be found at tylertech.com.

About the Louisiana Office of Motor Vehicles

The Louisiana Office of Motor Vehicles performs functions of the state relative to the examination and licensing of operators of motor vehicles, the suspension and revocation of such licenses, issuance of vehicle title and registration certificates, license plates for all motor vehicles operated upon the highways of the state, recordation of liens against vehicles and the collection of sales/use tax and other appropriate fees, all in accordance with applicable laws.

About the Hermes Creative Awards

Hermes Creative Awards is an international competition for creative professionals involved in the concept, writing, and design of traditional and emerging media. Hermes Creative Awards is administered by the Association of Marketing and Communication Professionals (AMCP). The international organization consists of several thousand marketing, communication, advertising, public relations, digital media production, and freelance professionals.

MUSE Awards

The MUSE Awards is a series of international competitions hosted by the International Awards Associate (IAA), catering to professionals from various industries in hopes of promoting excellence in their respective fields.

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FAQ

What awards did Tyler Technologies' Expresslane.org win?

Expresslane.org won gold at the Hermes Creative Awards and silver at the MUSE Creative Awards.

When was the Expresslane.org website redesigned?

The Expresslane.org website was redesigned in January 2021.

What services does Expresslane.org offer to Louisiana citizens?

The website offers services like vehicle registration renewal, driver's license renewal, duplicate IDs, official driving records, and appointment scheduling.

How has the user engagement changed since the redesign of Expresslane.org?

Since its relaunch, Expresslane.org has set new monthly user records in January and March.

Who developed the Expresslane.org website?

The Expresslane.org website was developed by NIC Louisiana, a subsidiary of Tyler Technologies.