John Deere Selects Thoughtworks to Drive More Unified Digital Experiences for Global B2B and B2C Customers

Rhea-AI Summary

Thoughtworks (NASDAQ: TWKS) has signed a multi-year agreement with John Deere, aiming to build a scalable technology architecture that enhances digital services for customers and dealers. The collaboration will focus on creating microservices and analytics solutions guided by DevOps principles to refine the customer journey. CEO Chris Murphy emphasizes the need for companies to adapt to evolving customer expectations.

This partnership marks a significant effort to innovate digital experiences in the agriculture and construction sectors.

Positive

• Partnership with John Deere to enhance digital architecture.
• Focus on data-driven analytics and microservices.
• Emphasis on customer-centric, agile methodologies.

Negative

• None.

CHICAGO--(BUSINESS WIRE)-- Thoughtworks (NASDAQ: TWKS), a global technology consultancy that integrates strategy, design and engineering to drive digital innovation, today announced signing a multi-year agreement with John Deere, a world leader in providing advanced products, technology and services for customers revolutionizing the agriculture and construction industries.

The Thoughtworks and John Deere engineering teams will work side-by-side to build a scalable and flexible technology architecture. New digital experiences and microservices intend to deliver a seamless and enriched digital experience for John Deere customers, dealers and other stakeholders across traditional and digital channels. The solution includes data-based analytics that drive evolution and innovation for new digital services. The team’s work is guided by DevOps principles leveraging customer life-cycle best practices, methodologies, processes, CI/CD tools and documentation.

“Customer expectations are constantly evolving and companies must quickly and constantly adapt and evolve their customer digital experiences,” said Chris Murphy, chief executive officer, Thoughtworks North America. “We’re excited to be working with John Deere as it breaks new ground in taking a customer-centric, lean and agile leadership and roadmap approach to delivering superior experiences across the entire customer journey on all channels.”

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About Thoughtworks

Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. We are 10,000+ people strong across 48 offices in 17 countries. Over the last 25+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator.

View source version on businesswire.com: https://www.businesswire.com/news/home/20211215005224/en/

Media:

Linda Horiuchi, global head of public relations

Email: linda.horiuchi@thoughtworks.com

Phone: +1 (646) 581-2568

Source: Thoughtworks

FAQ

What is the recent agreement between Thoughtworks and John Deere?

Thoughtworks has signed a multi-year agreement with John Deere to develop a scalable technology architecture for improved digital services.

How will the partnership between TWKS and John Deere impact customers?

The collaboration aims to deliver a seamless digital experience for John Deere's customers and dealers through enhanced digital solutions.

What technology principles is Thoughtworks implementing in its work with John Deere?

Thoughtworks will utilize DevOps principles and analytics to innovate digital services for John Deere.

What is the significance of the TWKS and John Deere partnership?

This partnership represents a strategic move to enhance technology and adapt to evolving customer expectations in agriculture and construction.