TeamViewer supports medical technology providers digitalizing the healthcare sector - Siemens Healthineers already uses TeamViewer globally

Rhea-AI Summary

TeamViewer continues its long-standing partnership with Siemens Healthineers, providing support for tens of thousands of imaging and laboratory diagnostic devices globally. This collaboration allows Siemens to offer immediate remote troubleshooting, enhancing patient care through end-to-end encrypted connections that comply with medical security standards. As the demand for secure access grows in clinical settings, TeamViewer's role becomes increasingly vital. With over 2.5 billion installations and significant annual billings, TeamViewer is shaping digital transformation in healthcare and beyond.

Positive

• Established partnership with Siemens Healthineers, enhancing remote support capabilities.
• TeamViewer's technology ensures rapid troubleshooting, contributing to uninterrupted medical care.
• Strong market presence with over 550,000 subscribers and 2.5 billion installations globally.
• Significant revenue achievement with approximately EUR 325 million in 2019.

Negative

• None.

GOPPINGEN, Germany, Feb. 3, 2021 /PRNewswire/ -- Siemens Healthineers has been using TeamViewer for several years on many tens of thousands of its imaging and laboratory diagnostic devices worldwide, such as MRs and CTs, in hospitals and doctors' offices to remotely maintain them and support clinical staff around the world.

TeamViewer is pre-installed on many different systems of Siemens Healthineers. If necessary, the medical technology company can provide immediate troubleshooting to its customers by having specialists connect directly to the affected device via a fast and secure connection using TeamViewer and fix the problem remotely, without the need to travel. Rapid assistance from a distance helps clinic operators and staff to ensure continuous medical care for their patients. The connection via TeamViewer is made via an end-to-end encrypted Internet connection that meets the high security standards of medical facilities.

"TeamViewer has been an important partner for us since many years already," says Wolfgang Heimsch, Head of Customer Services at Siemens Healthineers. "The number of use cases we need to provide with secure and high-performance access to our systems is increasing within the clinical environment. That's why the partnership with TeamViewer is becoming increasingly important for us and why we see huge potential to build on that."

About TeamViewer

TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots. Although TeamViewer is free of charge for private use, it has more than 550,000 subscribers and enables companies of all sizes and from all industries to digitalize their business-critical processes through seamless connectivity. Against the backdrop of global megatrends like device proliferation, automation and new work, TeamViewer proactively shapes digital transformation and continuously innovates in the fields of Augmented Reality, Internet of Things or Artificial Intelligence. Since the company's foundation in 2005, TeamViewer's software has been installed on more than 2.5 billion devices around the world. The company is headquartered in Goppingen, Germany, and employs more than 1,200 people globally. In 2019, TeamViewer achieved billings of around EUR 325 million. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX. Further information can be found at www.teamviewer.com.

Contact TeamViewer

Press
Martina Dier 
Director, Communications 
Phone: +49 (0)7161 60692 410 

 

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SOURCE TeamViewer

FAQ

What is the partnership between TeamViewer and Siemens Healthineers?

TeamViewer has partnered with Siemens Healthineers to provide remote support for imaging and laboratory diagnostic devices globally, enhancing troubleshooting capabilities.

How does TeamViewer contribute to healthcare?

TeamViewer allows Siemens Healthineers to offer immediate remote troubleshooting, ensuring continuous medical care through secure connections.

What are TeamViewer's financial metrics?

In 2019, TeamViewer achieved approximately EUR 325 million in billings, showcasing its significant market presence.

How many devices use TeamViewer's software?

TeamViewer's software is installed on over 2.5 billion devices worldwide, indicating its extensive reach in various industries.

What security measures does TeamViewer employ?

TeamViewer provides end-to-end encrypted connections that meet the high security standards required for medical facilities.