T‑Mobile Responds to Earthquake in Turkey and Syria

Rhea-AI Summary

T-Mobile is aiding customers affected by the recent devastating earthquake in Turkey and Syria by waiving international long-distance calls, SMS, and roaming charges. This offer applies from February 6 through February 12, 2023, for T-Mobile, Sprint, and certain prepaid customers, allowing them to connect with friends and family during this critical time. Customers with Simple Global can enjoy free unlimited data in Turkey. For assistance, customers are encouraged to contact T-Mobile.

Positive

• Waiving international long-distance and SMS to Turkey and Syria enhances customer support during a crisis.
• Free unlimited data in Turkey for Simple Global customers boosts connectivity for affected individuals.

Negative

• None.

NORTHAMPTON, MA / ACCESSWIRE / February 7, 2023 / We are saddened by reports of Turkey and Syria enduring the strongest earthquake in over 100 years. As we recognize that those who were impacted will have significant challenges to come, T-Mobile is offering assistance to customers who need to stay connected to friends and family during this critical time.

Starting today, February 6 through February 12, 2023, T-Mobile is waiving international long-distance and SMS texts to and from Turkey and the U.S and to Syria for T-Mobile, and Sprint postpaid consumer and business customers, T-Mobile Prepaid, Metro by T-Mobile and Assurance Wireless customers.

We will also waive international roaming, data and calls between Turkey and the U.S for T-Mobile and Sprint postpaid customers and prepaid. As a reminder, customers with Simple Global have free unlimited data in Turkey.

If you need assistance or have questions about your service, please reach out to us by calling 611 or 1-800-937-8997 from your handset and we will be happy to help.

View additional multimedia and more ESG storytelling from T-Mobile on 3blmedia.com.

Contact Info:
Spokesperson: T-Mobile
Website: https://www.3blmedia.com/profiles/t-mobile
Email: info@3blmedia.com

SOURCE: T-Mobile

View source version on accesswire.com:
https://www.accesswire.com/738418/TMobile-Responds-to-Earthquake-in-Turkey-and-Syria

FAQ

What is T-Mobile doing in response to the earthquake in Turkey and Syria?

T-Mobile is waiving international long-distance calls, SMS, and roaming charges for customers from February 6 to February 12, 2023.

Who benefits from T-Mobile's assistance after the Turkey and Syria earthquake?

T-Mobile, Sprint, and certain prepaid customers will benefit from waived charges and services.

What dates are the waived charges effective for T-Mobile customers?

The waived charges are effective from February 6 through February 12, 2023.

Can Simple Global customers use data for free in Turkey?

Yes, Simple Global customers can enjoy free unlimited data in Turkey.