T-Mobile Gears Up for Hurricane Debby, Focused on Maintaining Connectivity and Providing for First Responders and Communities
T-Mobile is preparing for Hurricane Debby, which made landfall in Florida as a Category 1 storm. The company has taken steps to maintain network connectivity and support first responders and affected communities:
1. Network Preparedness: Backup power solutions, topped-off generators, and positioned equipment for rapid deployment.
2. Public Safety Support: Collaboration with federal, state, and local agencies, including presence at Emergency Operations Centers.
3. Community Assistance: Standby teams with vehicles providing Wi-Fi and charging services.
4. Customer Concessions: Offering unlimited talk, text, and data in affected counties from August 5-11.
5. Employee and Store Monitoring: Assessing potential impacts on staff and retail locations.
T-Mobile si sta preparando per l'uragano Debby, che ha toccato terra in Florida come tempesta di Categoria 1. L'azienda ha adottato misure per mantenere la connettività della rete e supportare i primi soccorritori e le comunità colpite:
1. Preparazione della rete: Soluzioni di alimentazione di riserva, generatori riforniti e attrezzature posizionate per un rapido dispiegamento.
2. Supporto alla sicurezza pubblica: Collaborazione con agenzie federali, statali e locali, inclusa la presenza nei Centri per le Operazioni di Emergenza.
3. Assistenza alla comunità: Squadre pronte con veicoli che forniscono servizi Wi-Fi e di ricarica.
4. Concessioni per i clienti: Offerta di chiamate, messaggi e dati illimitati nei contea colpite dal 5 all'11 agosto.
5. Monitoraggio dei dipendenti e dei negozi: Valutazione dei potenziali impatti sul personale e sulle sedi retail.
T-Mobile se está preparando para el huracán Debby, que tocó tierra en Florida como una tormenta de Categoría 1. La compañía ha tomado medidas para mantener la conectividad de la red y apoyar a los primeros respondedores y a las comunidades afectadas:
1. Preparación de la red: Soluciones de energía de respaldo, generadores llenos y equipos posicionados para un despliegue rápido.
2. Apoyo a la seguridad pública: Colaboración con agencias federales, estatales y locales, incluida la presencia en los Centros de Operaciones de Emergencia.
3. Asistencia comunitaria: Equipos de reserva con vehículos que ofrecen servicios de Wi-Fi y carga.
4. Concesiones para clientes: Oferta de llamadas, mensajes y datos ilimitados en los condados afectados del 5 al 11 de agosto.
5. Monitoreo de empleados y tiendas: Evaluación de los posibles impactos en el personal y las ubicaciones minoristas.
T-Mobile은 플로리다에 카테고리 1 허리케인으로 상륙한 허리케인 데비에 대비하고 있습니다. 이 회사는 네트워크 연결을 유지하고 응급 구조원 및 피해를 입은 지역 사회를 지원하기 위해 몇 가지 조치를 취했습니다:
1. 네트워크 준비: 백업 전원 솔루션, 연료가 가득 찬 발전기 및 신속한 배치를 위한 장비 배치.
2. 공공 안전 지원: 연방, 주 및 지역 기관과의 협력 및 비상 운영 센터 어시스트.
3. 지역 사회 지원: Wi-Fi 및 충전 서비스를 제공하는 차량을 갖춘 대기 팀.
4. 고객 편의 사항: 8월 5일부터 11일까지 피해를 입은 카운티에서 무제한 통화, 문자 및 데이터 제공.
5. 직원 및 매장 모니터링: 직원 및 소매 위치에 대한 잠재적 영향 평가.
T-Mobile se prépare pour l'ouragan Debby, qui a touché terre en Floride en tant que tempête de catégorie 1. L'entreprise a pris des mesures pour maintenir la connectivité du réseau et soutenir les intervenants d'urgence ainsi que les communautés touchées :
1. Préparation du réseau: Solutions d'alimentation de secours, générateurs chargés et équipements positionnés pour un déploiement rapide.
2. Support à la sécurité publique: Collaboration avec les agences fédérales, étatiques et locales, y compris une présence dans les Centres des opérations d'urgence.
3. Aide à la communauté: Équipes de secours avec des véhicules fournissant des services Wi-Fi et de recharge.
4. Concessions pour les clients: Offre d'appels, de textos et de données illimités dans les comtés touchés du 5 au 11 août.
5. Suivi des employés et des magasins: Évaluation des impacts potentiels sur le personnel et les points de vente.
T-Mobile bereitet sich auf Hurrikan Debby vor, der als Kategorie 1 Sturm in Florida auf Land getroffen ist. Das Unternehmen hat Maßnahmen ergriffen, um die Netzwerkverbindung aufrechtzuerhalten und First Respondern sowie betroffenen Gemeinschaften zu helfen:
1. Netzwerkvorbereitung: Backup-Stromlösungen, vollgetankt Generatoren und positionierte Ausrüstung für einen schnellen Einsatz.
2. Öffentliche Sicherheit Unterstützung: Zusammenarbeit mit Bundes-, Staats- und lokalen Behörden, einschließlich Präsenz in Notfallbetriebszentren.
3. Gemeinschaftshilfe: Bereitschaftsteams mit Fahrzeugen, die Wi-Fi und Ladedienste anbieten.
4. Kundenvergünstigungen: Angebot von unbegrenzten Gesprächen, Textnachrichten und Daten in den betroffenen Landkreisen vom 5. bis 11. August.
5. Überwachung von Mitarbeitern und Geschäften: Bewertung der potenziellen Auswirkungen auf das Personal und die Einzelhandelsstandorte.
- T-Mobile's network is performing strongly through the storm due to previous hardening efforts
- Deployment of emergency response equipment including Mobile Emergency Operations Center, SatCOLTs, and SatCOWs
- Collaboration with federal, state, and local agencies for coordinated response efforts
- Provision of unlimited talk, text, and data for affected customers in specific counties
- None.
NORTHAMPTON, MA / ACCESSWIRE / August 5, 2024 / Tropical Storm Debby intensified into a Category 1 hurricane and made landfall early this morning near Steinhatchee in the Big Bend area of Florida with winds up to 80mph. Debby is expected to slow and bring a storm surge of 6-10 feet and heavy rains across Florida, Georgia and the Carolinas. Here's how T-Mobile prepared to help public safety and impacted communities:
Network Preparedness
T-Mobile's network is performing strong through the storm, with previous hardening through permanent backup power solutions at sites along the storm's anticipated path helping to keep customers connected through commercial power outages.
Generators and batteries have been topped off at key sites such as network switches and local towers, and fueling stations are ready for emergency response vehicles and refueling trucks.
T-Mobile has also positioned network equipment for rapid deployment post-storm as conditions safely allow, including:
T-Mobile's Mobile Emergency Operations Center: Large RV with network management and monitoring equipment
SatCOLTs and SatCOWs: Satellite cell-on-light-trucks and satellite cell-on-wheels that teams can drive to impacted areas to temporarily restore or boost service
Quick-deploy and portable VSATs: Satellite dishes called "Very Small Aperture Terminals" that can provide a layer of coverage across broad areas
Microwave solutions: Network technology that offers high throughput and low latency for better data usage
Generators: Portable power solutions
Support for Public Safety
T-Mobile's emergency teams are collaborating with federal, state and local agencies, including being in-person at the Florida State Emergency Operations Center (EOC) and coordinating with EOCs in Georgia, North Carolina and South Carolina. This collaboration helps prioritize restoration efforts and address the needs of public safety and other recovery organizations, including the swift deployment of temporary network equipment.
Additionally, we are working with FEMA's Region 4 Regional Emergency Communications Coordination Working Group along with FEMA Disaster Emergency Communications and the Cybersecurity and Infrastructure Security Agency Region 4.
Agencies needing communications assistance can contact our 24-hour emergency hotline at 888-639-0020 or email at ERTRequests@T-Mobile.com.
Community Support
Our community support team is on standby and equipped with vehicles and trailers that provide Wi-Fi, device charging, charging supplies and other connectivity needs. They are ready to assist at evacuation shelters or other locations along Debby's path.
Customer Concessions
While the majority of our customers are on plans with unlimited talk, text and data, for those who aren't we are offering unlimited talk, text and data for T-Mobile, Metro by T-Mobile and Assurance Wireless customers from today, August 5, through Sunday, August 11 in the following counties:
Florida: Alachua, Baker, Columbia, Dixie, Gilchrist, Hamilton, Jefferson, Lafayette, Madison, Nassau, Suwannee, Taylor, Union and Wakulla
Georgia: Appling, Atkinson, Bacon, Berrien, Brantley, Brooks, Bryan, Camden, Charlton, Chatham, Clinch, Coffee, Cook, Echols, Glynn, Lanier, Liberty, Long, Lowndes, McIntosh, Pierce, Tattnall, Ware and Wayne
Employee and Retail Stores
We are monitoring potential impacts on our employees, retail stores, Customer Experience Centers and other locations. For updates on local store operations, please use our store locator to check your nearest store, as some locations may be temporarily closed or operating under modified hours in the coming days.
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Contact Info:
Spokesperson: T-Mobile
Website: https://www.3blmedia.com/profiles/t-mobile
Email: info@3blmedia.com
SOURCE: T-Mobile
View the original press release on accesswire.com
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