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Teleperformance, a global leader in digital business services, offers advanced technology blended with human empathy for enhanced customer care. The company provides front-office customer care, back-office functions, Trust and Safety services, collections, interpreting, localization, visa services, and more. With over 410,000 employees speaking 300 languages, Teleperformance aims to deliver simpler, faster, and safer business outcomes for the world's biggest brands. They leverage AI to empower organizations and have recently launched the AI Maturity Assessment Toolkit and TP Configuration platform to enhance business processes.
Teleperformance has been awarded the 2022 Great Place to Work® certification for its Latin American operations, recognizing its commitment to workplace culture. The company demonstrated strong employee satisfaction in trust and fairness, with over 97% of its 420,000 global employees working in certified operations. The Great Place to Work certification is based on an independent survey, reflecting employees' perceptions. The recognition underscores Teleperformance's efforts to create equitable workplaces amidst challenges in the region, highlighting their focus on employee well-being.
Teleperformance SE has initiated a share repurchase program authorized by its Shareholders’ Meeting on
Teleperformance has received the Enlighted Growth Leadership Best Practices Award from the Frost & Sullivan Institute for the second consecutive year, recognizing its solid financial performance, business growth, and commitment to environmental sustainability and diversity. The company has emphasized initiatives that increase female representation in senior roles and maintain a zero carbon footprint. In 2021, it achieved a consolidated revenue of €7,115 million (US$8.4 billion) and a net profit of €557 million. Teleperformance is included in several ESG indices, reflecting its dedication to corporate social responsibility.
Teleperformance, a leader in outsourced customer experience management, reported key metrics as of November 30, 2022. The company has a total of 59,120,842 shares outstanding and gross voting rights of 60,369,760. In 2021, Teleperformance achieved a consolidated revenue of €7,115 million (approximately US$8.4 billion) and a net profit of €557 million. It operates in 88 countries and supports connections in over 265 languages. Teleperformance shares are listed on the Euronext Paris market and are part of several major indices, including CAC 40 and MSCI Global Standard.
Teleperformance SE (TEP) announced share repurchases as part of a buyback program approved on April 14, 2022. The repurchases aim to cover performance share plans and manage share cancellation. Notably, on November 25, 2022, 10,000 shares were bought at an average price of €212.09. Follow-up transactions included purchases of 5,000 shares at €215.35 on November 28, and 9,263 shares at €214.33 on November 29. The detailed transaction information is available on the company’s website.
Teleperformance has signed a global agreement with UNI Global Union, affecting 440,000 employees across 88 countries. This pact focuses on enhancing workers' rights, promoting collective bargaining, and addressing critical issues like health and safety. Implementation will start in Colombia, Poland, Jamaica, El Salvador, and Romania. The agreement aligns with the International Labour Organization's core labor rights and respects OECD guidelines. CEO Daniel Julien emphasized the company's commitment to employee well-being and transparent practices, while UNI's Christy Hoffman hailed this as a significant milestone.
Teleperformance SE has executed share repurchases as part of its buyback program approved on
Teleperformance, a leading global provider of outsourced customer experience management, has initiated discussions with UNI Global Union to establish a global framework for labor rights. The aim is to reach a mutual agreement that outlines the relationship between Teleperformance and UNI Global Union. With nearly 420,000 employees, Teleperformance operates in 88 countries, serving major companies across various industries. In 2021, the company recorded a revenue of €7,115 million and a net profit of €557 million.
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