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Truist unveils comprehensive Electronic Bill Presentment and Payment solution to accelerate cash flow and enhance client satisfaction

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Truist Financial (NYSE: TFC) has announced a new Electronic Bill Presentment and Payment (EBPP) solution for its wholesale payments clients. The platform, available from Nov. 1, aims to accelerate cash flow, simplify operations, and enhance security for businesses. Key features include:

- Faster payment processing
- Automated workflows
- Robust fraud prevention tools
- Multiple payment options (online, mobile, text, digital assistant, IVR)
- Real-time payment tracking
- Detailed reporting

The solution is designed to benefit various organizations, including utilities, financial services providers, healthcare organizations, and municipalities. It offers a modern and convenient payment experience for payers while streamlining operations and reducing costs for billers.

Truist Financial (NYSE: TFC) ha annunciato una nuova soluzione di Presentazione e Pagamento Elettronico delle Fatture (EBPP) per i suoi clienti del settore dei pagamenti all'ingrosso. La piattaforma, disponibile dal 1° novembre, mira ad accelerare il flusso di cassa, semplificare le operazioni e migliorare la sicurezza per le aziende. Le caratteristiche principali includono:

- Elaborazione dei pagamenti più rapida
- Flussi di lavoro automatizzati
- Strumenti robusti per la prevenzione delle frodi
- Molteplici opzioni di pagamento (online, mobile, testo, assistente digitale, IVR)
- Monitoraggio dei pagamenti in tempo reale
- Reportistica dettagliata

La soluzione è progettata per beneficiare diverse organizzazioni, tra cui enti pubblici, fornitori di servizi finanziari, organizzazioni sanitarie e municipi. Offre un'esperienza di pagamento moderna e conveniente per i pagatori, semplificando le operazioni e riducendo i costi per i fatturatori.

Truist Financial (NYSE: TFC) ha anunciado una nueva solución de Presentación y Pago Electrónico de Facturas (EBPP) para sus clientes de pagos mayoristas. La plataforma, disponible a partir del 1 de noviembre, tiene como objetivo acelerar el flujo de efectivo, simplificar las operaciones y mejorar la seguridad para las empresas. Las características clave incluyen:

- Procesamiento de pagos más rápido
- Flujos de trabajo automatizados
- Herramientas sólidas para la prevención del fraude
- Múltiples opciones de pago (en línea, móvil, texto, asistente digital, IVR)
- Seguimiento de pagos en tiempo real
- Informes detallados

La solución está diseñada para beneficiar a diversas organizaciones, incluidos servicios públicos, proveedores de servicios financieros, organizaciones de salud y municipios. Ofrece una experiencia de pago moderna y conveniente para los pagadores, al tiempo que optimiza las operaciones y reduce costos para los facturadores.

트루이스트 파이낸셜(뉴욕증권거래소: TFC)은 도매 결제 고객을 위한 새로운 전자 청구서 제시 및 결제(EBPP) 솔루션을 발표했습니다. 11월 1일부터 이용 가능한 이 플랫폼은 현금 흐름 가속화, 운영 단순화, 보안 강화를 목표로 합니다. 주요 특징은 다음과 같습니다:

- 더 빠른 결제 처리
- 자동화된 워크플로우
- 강력한 사기 방지 도구
- 다양한 결제 옵션 (온라인, 모바일, 문자, 디지털 어시스턴트, IVR)
- 실시간 결제 추적
- 상세 보고서

이 솔루션은 유틸리티, 금융 서비스 제공자, 의료기관 및 지방자치단체 등 다양한 조직에 유용하도록 설계되었습니다. 결제자에게는 현대적이고 편리한 결제 경험을 제공하며, 청구자에게는 운영 효율성을 높이고 비용을 절감합니다.

Truist Financial (NYSE: TFC) a annoncé une nouvelle solution de Présentation et de Paiement Électronique des Factures (EBPP) pour ses clients de paiements en gros. La plateforme, disponible à partir du 1er novembre, vise à accélérer les flux de trésorerie, simplifier les opérations et renforcer la sécurité pour les entreprises. Les principales caractéristiques comprennent :

- Traitement des paiements plus rapide
- Flux de travail automatisés
- Outils robustes de prévention des fraudes
- Plusieurs options de paiement (en ligne, mobile, par texto, assistant numérique, IVR)
- Suivi des paiements en temps réel
- Rapports détaillés

La solution est conçue pour bénéficier à diverses organisations, y compris les services publics, les prestataires de services financiers, les organisations de santé et les municipalités. Elle offre une expérience de paiement moderne et pratique pour les payeurs tout en rationalisant les opérations et en réduisant les coûts pour les facturiers.

Truist Financial (NYSE: TFC) hat eine neue Elektronische Rechnungspräsentations- und Zahlungsplattform (EBPP) für seine Großkunden im Zahlungsverkehr angekündigt. Die Plattform, die ab dem 1. November verfügbar ist, zielt darauf ab, den Cashflow zu beschleunigen, die Abläufe zu vereinfachen und die Sicherheit zu erhöhen für Unternehmen. Zu den wichtigsten Funktionen gehören:

- Schnellere Zahlungsabwicklung
- Automatisierte Arbeitsabläufe
- Robuste Betrugspräventionstools
- Mehrere Zahlungsmöglichkeiten (online, mobil, über SMS, digitaler Assistent, IVR)
- Echtzeit-Zahlungsverfolgung
- Detaillierte Berichterstattung

Die Lösung wurde entwickelt, um verschiedenen Organisationen, einschließlich Versorgungsunternehmen, Finanzdienstleistern, Gesundheitsorganisationen und Kommunen, zugutekommen. Sie bietet den Zahlern eine moderne und bequeme Zahlungserfahrung, während sie die Abläufe optimiert und die Kosten für Rechnungssteller senkt.

Positive
  • Introduction of a new Electronic Bill Presentment and Payment (EBPP) solution for wholesale payments clients
  • Potential for accelerated cash flow and improved operational efficiency for Truist's business clients
  • Expansion of digital payment options, potentially increasing client satisfaction and retention
Negative
  • None.

Insights

Truist's new Electronic Bill Presentment and Payment (EBPP) platform is a significant development in the bank's wholesale payments offerings. This solution addresses the growing demand for digital payment channels and operational efficiency in B2B transactions. Key benefits include:

  • Accelerated cash flow through faster payment processing
  • Reduced operational costs via automated workflows
  • Enhanced security with fraud prevention tools
  • Improved client satisfaction through flexible payment options

The platform's November 1st launch positions Truist competitively in the digital payments space, potentially attracting new corporate clients and retaining existing ones. For investors, this move signals Truist's commitment to technological innovation and could lead to increased fee income from payment services. However, the impact on revenue may take time to materialize as adoption rates among clients grow.

While positive for Truist's long-term strategy, the immediate financial impact may be Investors should monitor adoption rates and any changes in Truist's fee income structure in upcoming quarterly reports to gauge the success of this initiative.

New EBPP platform combines speed, simplicity, and security to empower wholesale payments clients with a modern and flexible payment experience

CHARLOTTE, N.C., Oct. 18, 2024 /PRNewswire/ -- Truist Financial Corporation (NYSE: TFC) today announced a new solution designed to empower its wholesale payments clients with greater control and efficiency over their billing and payment operations. The bank's Electronic Bill Presentment and Payment platform will provide a modern approach to managing payments, streamlining operations, improving client satisfaction and driving growth.

The new platform allows businesses to accelerate cash flow with faster payment processing, simplify operations with automated workflows and enhance security with robust fraud prevention tools. By automating tasks like invoicing and payment reconciliation, Truist clients can free up valuable time and resources to focus on serving their clients and growing their business.

Truist's EBPP solution — which will be available Nov. 1 to all commercial and corporate clients, and the consumers they serve — is highly adaptable and designed to benefit a wide range of organizations, from utilities and financial services providers to healthcare organizations and municipalities. For payers, it provides numerous flexible payment options — from online and mobile to text, digital assistant and Intelligent Voice Response (IVR). For billers, EBPP streamlines operations, reduces billing costs and delivers innovative payment experiences.

"As payers increasingly expect digital payment channels, businesses need payment solutions that are secure, efficient and seamlessly integrated into their operations," said Truist Head of Enterprise Payments Chris Ward. "Our new Electronic Bill Presentment and Payment solution helps clients achieve their electronic collection objectives by offering a safe, simple and quick way to accept payments through multiple channels."

Truist's EBPP solution offers a comprehensive suite of features designed to:

  • Optimize and automate operations: Streamline billing and payment processes to reduce manual effort, minimize errors and accelerate cash flow.
  • Enhance the client experience: Offer a modern and convenient payment experience with online, mobile and text payment options, all accessible through a customizable portal.
  • Gain financial control: Track payments in real-time, monitor payment history and generate detailed reports.
  • Strengthen security: Protect sensitive data with robust security measures.

Learn more about Truist's EBPP solution: How to manage commercial accounts receivables and accept payments.

About Truist
Truist Financial Corporation is a purpose-driven financial services company committed to inspiring and building better lives and communities. As a leading U.S. commercial bank, Truist has leading market share in many of the high-growth markets across the country. Truist offers a wide range of products and services through our wholesale and consumer businesses, including consumer and small business banking, commercial banking, corporate and investment banking, wealth management, payments, and specialized lending businesses. Headquartered in Charlotte, North Carolina, Truist is a top-10 commercial bank with total assets of $523 billion as of Sep. 30, 2024. Truist Bank, Member FDIC. Learn more at Truist.com.

Cision View original content:https://www.prnewswire.com/news-releases/truist-unveils-comprehensive-electronic-bill-presentment-and-payment-solution-to-accelerate-cash-flow-and-enhance-client-satisfaction-302280006.html

SOURCE Truist Financial Corporation

FAQ

When will Truist's new Electronic Bill Presentment and Payment (EBPP) solution be available?

Truist's new EBPP solution will be available from November 1, 2024, to all commercial and corporate clients, and the consumers they serve.

What are the key features of Truist's (TFC) new EBPP platform?

Key features include faster payment processing, automated workflows, fraud prevention tools, multiple payment options (online, mobile, text, digital assistant, IVR), real-time payment tracking, and detailed reporting.

Which types of organizations can benefit from Truist's (TFC) new EBPP solution?

The EBPP solution is designed to benefit a wide range of organizations, including utilities, financial services providers, healthcare organizations, and municipalities.

How does Truist's (TFC) EBPP solution aim to improve client satisfaction?

The solution aims to enhance client satisfaction by offering a modern and convenient payment experience with multiple payment options, all accessible through a customizable portal.

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