TDCX Inc. Announces Third Quarter 2021 Unaudited Financial Results
TDCX Inc. (NYSE: TDCX) reported Q3 2021 financial results, achieving total revenue of US$109.3 million, a 41.3% increase year-on-year. Net income rose by 46.7% to US$22.2 million, with basic and diluted EPS of US$0.18. EBITDA reached US$38.8 million, up 51.1%. For the full year, TDCX expects revenue between US$403 million and US$406 million, indicating approximately 26.7% growth at the midpoint, with EBITDA margins projected at 31.7% to 32.2%.
- Total revenue grew by 41.3% year-on-year.
- Net income increased by 46.7% to $22.2 million.
- EPS of $0.18 represents a 46.7% year-on-year growth.
- EBITDA improved by 51.1% to $38.8 million.
- Strong revenue growth in Sales and Digital Marketing by 93.4% year-on-year.
- 16 new clients signed since the beginning of 2021.
- None.
Third Quarter 2021 Financial Highlights
-
Total revenue of
US , representing$109.3 million 41.3% year-on-year growth -
Net income of
US , representing$22.2 million 46.7% year-on-year growth -
Basic and diluted EPS of
US , representing$0.18 46.7% year-on-year growth -
EBITDA1 of
US , representing$38.8 million 51.1% year-on-year growth -
Full year 2021 outlook for revenue between
US and$403 US , or$406 million S and$549 S 2, representing growth of approximately$553 million 26.7% at the midpoint, and EBITDA margins1,3 of between31.7% and32.2% .
Mr. Laurent Junique, Chief Executive Officer and Founder of
"Through our proven customer experience services model, strong track record, high-performing talent pool and established network in
_________________________ | |
1 |
EBITDA or EBITDA margins are supplemental non-IFRS financial measures and should not be considered in isolation or as a substitute for financial results reported under IFRS (see "Reconciliations of non-IFRS financial measures to the nearest comparable IFRS measures" in the Form 6-K or presentation slides for more details). |
2 |
FX rate of |
3 |
Excludes Performance Share Plan costs, which will be recognized from 4Q 2021 onwards. |
Revenue (millions) |
Basic & diluted EPS |
EBITDA1 (millions) |
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Q3 2021 |
Q3 2020 |
Q3 2021 |
Q3 2020 |
Q3 2021 |
Q3 2020 |
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+ |
+ |
+ |
Third Quarter 2021 Business Highlights
- Revenue increased across all three business segments and all geographies
-
Strong growth in Sales and Digital Marketing revenue of
93.4% year-on-year -
First revenue contribution from
Latin America with the commencement of a Content Monitoring and Moderation campaign inColombia -
Revenue contribution from new economy4 clients rose to
93.4% - Signed up 16 new logos since the start of 2021
Full year 2021 Outlook
For the full year 2021,
2021 Outlook |
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Revenue (in millions)2 |
or |
Revenue growth (YoY) at midpoint |
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EBITDA margin1,3 |
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_____________________ | |
1 |
EBITDA or EBITDA margins are supplemental non-IFRS financial measures and should not be considered in isolation or as a substitute for financial results reported under IFRS (see "Reconciliations of non-IFRS financial measures to the nearest comparable IFRS measures" in the Form 6-K or presentation slides for more details). |
2 |
FX rate of |
3 |
Excludes Performance Share Plan costs, which will be recognized from 4Q 2021 onwards. |
4 |
“New Economy” refers to high growth industries that are on the cutting edge of digital technology and are the driving forces of economic growth |
Webcast and Conference Call Information
The
A live webcast of this conference call will be available on TDCX’s website. Access information on the conference call and webcast is as follows:
Date and time: |
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Webcast link: |
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Dial in numbers: |
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International: +1 718 7058796 |
A replay of the conference call will be available at TDCX’s investor relations website (investors.tdcx.com). An archived webcast will be available at the same link above.
About
Convenience Translation
The Company’s financial information is stated in
Non-IFRS Financial Measure
To supplement our consolidated financial statements, which are prepared and presented in accordance with IFRS, we use the following non-IFRS financial measure to help evaluate our operating performance:
“EBITDA” represents operating income (loss) before interest, tax, depreciation and amortization expenses. We believe that EBITDA helps us to identify underlying trends in our operating results, enhancing our understanding of past performance and future prospects.
The above non-IFRS financial measure has limitations as analytical tools and should not be considered in isolation or construed as an alternative to revenue, net income, or any other measure of performance or as an indicator of our operating performance. The non-IFRS financial measures presented here may not be comparable to similarly titled measures presented by other companies because other companies may calculate similarly titled measures differently. For more information on the non-IFRS financial measures, please see the form 6-K section captioned “Non-IFRS Financial Measures” or the presentation slides.
Safe Harbor Statement
This announcement contains forward-looking statements. These statements are made under the “safe harbor” provisions of the
UNAUDITED CONDENSED INTERIM CONSOLIDATED STATEMENTS OF PROFIT OR LOSS AND OTHER COMPREHENSIVE INCOME
FOR THE THREE MONTHS ENDED |
||||||||||||
For the three months ended |
2021 |
2020 |
2021 |
2020 |
||||||||
|
US$’000 |
US$’000 |
S$’000 |
S$’000 |
||||||||
|
|
|
|
|
||||||||
Revenue |
109,321 |
|
77,341 |
|
148,797 |
|
105,269 |
|
||||
Employee benefits expense |
(63,612 |
) |
(46,253 |
) |
(86,583 |
) |
(62,955 |
) |
||||
Depreciation expense |
(7,647 |
) |
(6,259 |
) |
(10,409 |
) |
(8,519 |
) |
||||
Rental and maintenance expense |
(1,516 |
) |
(1,707 |
) |
(2,063 |
) |
(2,324 |
) |
||||
Recruitment expense |
(2,225 |
) |
(1,347 |
) |
(3,028 |
) |
(1,833 |
) |
||||
Transport and travelling expense |
(332 |
) |
(442 |
) |
(451 |
) |
(602 |
) |
||||
Telecommunication and technology expense |
(1,773 |
) |
(1,177 |
) |
(2,413 |
) |
(1,601 |
) |
||||
Interest expense |
(1,985 |
) |
(569 |
) |
(2,702 |
) |
(775 |
) |
||||
Other operating expense |
(1,789 |
) |
(1,920 |
) |
(2,436 |
) |
(2,613 |
) |
||||
Share of profit from an associate |
26 |
|
– |
|
36 |
|
– |
|
||||
Interest income |
88 |
|
132 |
|
119 |
|
180 |
|
||||
Other operating income |
749 |
|
1,223 |
|
1,020 |
|
1,663 |
|
||||
|
|
|
|
|
||||||||
Profit before income tax |
29,305 |
|
19,022 |
|
39,887 |
|
25,890 |
|
||||
|
|
|
|
|
||||||||
Income tax expenses |
(7,093 |
) |
(3,882 |
) |
(9,654 |
) |
(5,283 |
) |
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|
|
|
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Profit for the period |
22,212 |
|
15,140 |
|
30,233 |
|
20,607 |
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Item that may be reclassified subsequently to profit or loss: |
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||||||||
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||||||||
Exchange differences on translation of foreign Operations |
(2,697 |
) |
1,842 |
|
(3,671 |
) |
2,507 |
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|
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|
|
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Total comprehensive income for the period |
19,515 |
|
16,982 |
|
26,562 |
|
23,114 |
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Profit attributable to: |
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||||||||
- Owners of the Group |
22,211 |
|
15,139 |
|
30,232 |
|
20,606 |
|
||||
- Non-controlling interests |
1 |
|
1 |
|
1 |
|
1 |
|
||||
|
22,212 |
|
15,140 |
|
30,233 |
|
20,607 |
|
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|
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Total comprehensive income attributable to: |
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||||||||
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||||||||
- Owners of the Group |
19,514 |
|
16,981 |
|
26,561 |
|
23,113 |
|
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- Non-controlling interests |
1 |
|
1 |
|
1 |
|
1 |
|
||||
|
19,515 |
|
16,982 |
|
26,562 |
|
23,114 |
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|
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Basic and diluted earnings per share (in US$ or S$) |
0.18 |
|
0.12 |
|
0.24 |
|
0.17 |
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Weighted average number of ordinary shares used in computing basic and diluted earnings per share |
123,500,000 |
|
123,500,000 |
|
123,500,000 |
|
123,500,000 |
|
The translation of Singapore Dollar amounts into United States Dollar amounts (“USD”) for the unaudited condensed interim consolidated statement of profit or loss and other comprehensive income above are included solely for the convenience of readers outside of
Comparison of the Three Months Ended
Revenue. Revenue increased by
-
Revenue from Omnichannel CX solutions increased by
37.9% toS ($92.8 million US ) from$68.2 million S ($67.3 million US ) for the same period last year, attributed primarily to higher business volumes driven by the expansion of existing campaigns. In addition, business volumes benefited from the nascent recovery in the travel and hospitality sector from the impact of the COVID-19, compared against the corresponding quarter last year. We also saw higher demand for our services from fintech and gaming clients and other new economy clients from our delivery sites across$49.4 million Asia . Notwithstanding the growth drivers outlined above, there continues to be weakness in certain segments of the travel and hospitality sector. -
Revenues from Sales and Digital Marketing services increased by
93.4% toS ($32.4 million US ) from$23.8 million S ($16.7 million US ) for the same period last year attributed primarily to the volume expansion of existing campaigns for our digital media clients across our delivery sites in$12.3 million Asia . -
Revenues from Content Monitoring and Moderation services increased by
7.1% toS ($21.2 million US ) from$15.6 million S ($19.8 million US ) for the same period last year attributable primarily to higher contribution from a social media client.$14.5 million
The following table sets forth our service provided by amount for the three months ended
Revenue for the three months ended |
2021 |
2020 |
2021 |
2020 |
||||
|
US$’000 |
US$’000 |
S$’000 |
S$’000 |
||||
Revenue by service |
|
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|
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Omnichannel CX solutions |
68,195 |
49,443 |
92,820 |
67,296 |
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Sales and digital marketing |
23,783 |
12,298 |
32,371 |
16,738 |
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Content monitoring and moderation |
15,564 |
14,536 |
21,184 |
19,784 |
||||
Other service fees |
1,779 |
1,064 |
2,422 |
1,451 |
||||
Total revenue |
109,321 |
77,341 |
148,797 |
105,269 |
||||
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|
|
|
|
Employee Benefits Expense. Our employee benefits expense increased by
Depreciation Expense. Our depreciation expense increased by
Rental and Maintenance Expense. Rental and maintenance expenses decreased by
Recruitment Expense. Recruitment expense increased by
Transport and Travelling Expense. Transport and travelling expense declined by
Telecommunication and Technology Expense. Telecommunication and technology expense increased by
Interest Expense. Interest expense increased by
Other Operating Expense. Other operating expenses decreased by
Share of Profit from an Associate. Share of profit from an associate was negligible for the three months ended
Other Operating Income. Other operating income decreased by
Profit Before Income Tax. As a result of the foregoing, our profit before income tax increased by
Income Tax Expenses. Income tax expenses increased by
Profit for the period. As a result of the foregoing, our profit for the period increased by
Events after
On
NON-IFRS FINANCIAL MEASURES
EBITDA and EBITDA margin are non-IFRS financial measures.
While the Company believes that EBITDA and EBITDA margin provide useful information to investors in understanding and evaluating the Company’s results of operations in the same manner as its management, the Company’s use of EBITDA and EBITDA margin have limitations as analytical tools and you should not consider these in isolation or as a substitute for analysis of the Company’s results of operations or financial condition as reported under IFRS.
TDCX’s non-IFRS financial measures do not reflect all items of income and expense that affect the Company’s operations or not represent the residual cash flow available for discretionary expenditures. Further, these non-IFRS measures may differ from the non-IFRS information used by other companies, including peer companies, and therefore their comparability may be limited. The Company compensates for these limitations by reconciling the non-IFRS financial measures to the nearest IFRS performance measure, all of which should be considered when evaluating performance. The Company encourages you to review the company’s financial information in its entirety and not rely on any single financial measure.
Reconciliation of non-IFRS financial measures to the nearest comparable IFRS measures |
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For the three months ended |
|
|
||||||||||||||||
|
US$’000 |
S$’000 |
Margin |
US$’000 |
S$’000 |
Margin |
||||||||||||
|
|
|
|
|
|
|
||||||||||||
Revenue |
109,321 |
|
148,797 |
|
– |
|
77,341 |
|
105,269 |
|
– |
|
||||||
Profit for the period and net profit margin |
22,212 |
|
30,233 |
|
20.3 |
% |
15,140 |
|
20,607 |
|
19.6 |
% |
||||||
Adjustments: |
|
|
|
|
|
|
||||||||||||
Depreciation expense |
7,647 |
|
10,409 |
|
7.0 |
% |
6,259 |
|
8,519 |
|
8.1 |
% |
||||||
Income tax expenses |
7,093 |
|
9,654 |
|
6.5 |
% |
3,882 |
|
5,283 |
|
5.0 |
% |
||||||
Interest expense |
1,985 |
|
2,702 |
|
1.8 |
% |
569 |
|
775 |
|
0.7 |
% |
||||||
Interest income |
(88 |
) |
(119 |
) |
(0.1 |
%) |
(132 |
) |
(180 |
) |
(0.2 |
%) |
||||||
EBITDA and EBITDA margin |
38,849 |
|
52,879 |
|
35.5 |
% |
25,718 |
|
35,004 |
|
33.3 |
% |
||||||
|
|
|
|
|
|
|
||||||||||||
For the nine months ended |
|
|
||||||||||||||||
|
US$’000 |
S$’000 |
Margin |
US$’000 |
S$’000 |
Margin |
||||||||||||
|
|
|
|
|
|
|
||||||||||||
Revenue |
294,199 |
|
400,435 |
|
– |
|
231,099 |
|
314,549 |
|
– |
|
||||||
Profit for the period and net profit margin |
55,100 |
|
74,996 |
|
18.7 |
% |
43,444 |
|
59,132 |
|
18.8 |
% |
||||||
Adjustments: |
|
|
|
|
|
|
||||||||||||
Depreciation expense |
22,223 |
|
30,248 |
|
7.6 |
% |
17,744 |
|
24,152 |
|
7.7 |
% |
||||||
Income tax expenses |
14,464 |
|
19,687 |
|
4.9 |
% |
11,059 |
|
15,052 |
|
4.8 |
% |
||||||
Interest expense |
4,739 |
|
6,450 |
|
1.6 |
% |
1,669 |
|
2,271 |
|
0.7 |
% |
||||||
Interest income |
(215 |
) |
(293 |
) |
(0.1 |
%) |
(312 |
) |
(425 |
) |
(0.1 |
%) |
||||||
EBITDA and EBITDA margin |
96,311 |
|
131,088 |
|
32.7 |
% |
73,604 |
|
100,182 |
|
31.8 |
% |
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|
|
|
|
|
|
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UNAUDITED CONDENSED INTERIM CONSOLIDATED STATEMENTS OF PROFIT OR LOSS AND OTHER COMPREHENSIVE INCOME
FOR THE NINE MONTHS ENDED |
||||||||||||
For the nine months ended |
2021 |
2020 |
2021 |
2020 |
||||||||
|
US$’000 |
US$’000 |
S$’000 |
S$’000 |
||||||||
|
|
|
|
|
||||||||
Revenue |
294,199 |
|
231,099 |
|
400,435 |
|
314,549 |
|
||||
Employee benefits expense |
(177,804 |
) |
(138,948 |
) |
(242,009 |
) |
(189,122 |
) |
||||
Depreciation expense |
(22,223 |
) |
(17,744 |
) |
(30,248 |
) |
(24,152 |
) |
||||
Rental and maintenance expense |
(5,687 |
) |
(6,010 |
) |
(7,740 |
) |
(8,180 |
) |
||||
Recruitment expense |
(5,542 |
) |
(4,243 |
) |
(7,544 |
) |
(5,775 |
) |
||||
Transport and travelling expense |
(723 |
) |
(935 |
) |
(985 |
) |
(1,272 |
) |
||||
Telecommunication and technology expense |
(4,653 |
) |
(3,390 |
) |
(6,333 |
) |
(4,614 |
) |
||||
Interest expense |
(4,739 |
) |
(1,669 |
) |
(6,450 |
) |
(2,271 |
) |
||||
Other operating expense |
(6,302 |
) |
(8,569 |
) |
(8,578 |
) |
(11,665 |
) |
||||
Gain on disposal of a subsidiary |
– |
|
537 |
|
– |
|
731 |
|
||||
Share of profit from an associate |
58 |
|
– |
|
78 |
|
– |
|
||||
Interest income |
215 |
|
312 |
|
293 |
|
425 |
|
||||
Other operating income |
2,765 |
|
4,063 |
|
3,764 |
|
5,530 |
|
||||
|
|
|
|
|
||||||||
Profit before income tax |
69,564 |
|
54,503 |
|
94,683 |
|
74,184 |
|
||||
|
|
|
|
|
||||||||
Income tax expenses |
(14,464 |
) |
(11,059 |
) |
(19,687 |
) |
(15,052 |
) |
||||
|
|
|
|
|
||||||||
Profit for the period |
55,100 |
|
43,444 |
|
74,996 |
|
59,132 |
|
||||
|
|
|
|
|
||||||||
Item that may be reclassified subsequently to profit or loss: |
|
|
|
|
||||||||
|
|
|
|
|
||||||||
Exchange differences on translation of foreign Operations |
(2,701 |
) |
1,314 |
|
(3,676 |
) |
1,788 |
|
||||
|
|
|
|
|
||||||||
Total comprehensive income for the period |
52,399 |
|
44,758 |
|
71,320 |
|
60,920 |
|
||||
|
|
|
|
|
||||||||
Profit attributable to: |
|
|
|
|
||||||||
|
|
|
|
|
||||||||
- Owners of the Group |
55,099 |
|
43,443 |
|
74,995 |
|
59,131 |
|
||||
- Non-controlling interests |
1 |
|
1 |
|
1 |
|
1 |
|
||||
|
55,100 |
|
43,444 |
|
74,996 |
|
59,132 |
|
||||
|
|
|
|
|
||||||||
Total comprehensive income attributable to: |
|
|
|
|
||||||||
|
|
|
|
|
||||||||
- Owners of the Group |
52,398 |
|
44,757 |
|
71,319 |
|
60,919 |
|
||||
- Non-controlling interests |
1 |
|
1 |
|
1 |
|
1 |
|
||||
|
52,399 |
|
44,758 |
|
71,320 |
|
60,920 |
|
||||
|
|
|
|
|
||||||||
Basic and diluted earnings per share (in US$ or S$) |
0.45 |
|
0.35 |
|
0.61 |
|
0.48 |
|
||||
|
|
|
|
|
||||||||
Weighted average number of ordinary shares used in computing basic and diluted earnings per share |
123,500,000 |
|
123,500,000 |
|
123,500,000 |
|
123,500,000 |
|
||||
|
|
|
|
|
The translation of Singapore Dollar amounts into United States Dollar amounts (“USD”) for the unaudited condensed interim consolidated statement of profit or loss and other comprehensive income, unaudited condensed interim consolidated statement of financial position, unaudited condensed interim consolidated statement of cash flow are included solely for the convenience of readers outside of
UNAUDITED SELECTED FINANCIAL POSITION DATA
AS AT |
||||||||
|
|
2021 |
2021 |
2020 |
||||
|
|
US$’000 |
S$’000 |
S$’000 |
||||
Assets |
|
|
|
|
||||
|
|
|
|
|
||||
Total current assets |
|
163,844 |
|
223,008 |
|
163,552 |
||
Total non-current assets |
|
65,599 |
|
89,287 |
|
79,862 |
||
|
|
|
|
|
||||
Total assets |
|
229,443 |
|
312,295 |
|
243,414 |
||
|
|
|
|
|
||||
Liabilities and (Capital Deficiency) Net Equity |
|
|
|
|
||||
|
|
|
|
|
||||
Total current liabilities |
|
69,541 |
|
94,652 |
|
89,743 |
||
Total non-current liabilities |
|
212,944 |
|
289,839 |
|
41,140 |
||
(Capital deficiency) Net equity |
|
(53,042 |
) |
(72,196 |
) |
112,531 |
||
|
|
|
|
|
||||
Total liabilities and (capital deficiency) net equity |
|
229,443 |
|
312,295 |
|
243,414 |
||
|
|
|
|
|
View source version on businesswire.com: https://www.businesswire.com/news/home/20211124005987/en/
For enquiries, please contact:
Investors / Analysts:
+65-9799-6550
lim.jason@tdcx.com
Media:
+65-8432-8388
eunice.seow@tdcx.com
Source:
FAQ
What were TDCX's Q3 2021 earnings results?
How much did TDCX's revenue grow year-on-year in Q3 2021?
What is TDCX's full year 2021 revenue outlook?
What EBITDA margins is TDCX projecting for 2021?