Teradata Appoints Michael Hutchinson as Chief Operating Officer
Teradata (NYSE: TDC) has appointed Michael Hutchinson as Chief Operating Officer. Hutchinson, who previously served as Chief Customer Officer since January 2022, will oversee global operations including IT, information security, strategy and operations, while maintaining leadership of Teradata Global Customer Services.
Prior to joining Teradata in June 2021 as Senior Vice President of Worldwide Customer Success, Consulting and Renewals, Hutchinson held positions at Verint as SVP & Chief Customer Officer and spent nearly 30 years at Oracle, ultimately serving as Global Vice President, North America Customer Success. During his tenure at Teradata, he has successfully led customer experience initiatives, achieving notable improvements in Net Promoter Score, retention, and use-case expansion.
Teradata (NYSE: TDC) ha nominato Michael Hutchinson come Chief Operating Officer. Hutchinson, che in precedenza ha ricoperto il ruolo di Chief Customer Officer da gennaio 2022, supervisionerà le operazioni globali, inclusi IT, sicurezza delle informazioni, strategia e operazioni, mantenendo la leadership dei Servizi Clienti Globali di Teradata.
Prima di unirsi a Teradata nel giugno 2021 come Senior Vice President di Worldwide Customer Success, Consulting e Renewals, Hutchinson ha ricoperto ruoli presso Verint come SVP e Chief Customer Officer e ha trascorso quasi 30 anni in Oracle, servendo infine come Global Vice President per il Customer Success in Nord America. Durante il suo mandato in Teradata, ha guidato con successo iniziative per migliorare l'esperienza del cliente, ottenendo significativi miglioramenti nel Net Promoter Score, nella retention e nell'espansione dei casi d'uso.
Teradata (NYSE: TDC) ha nombrado a Michael Hutchinson como Director de Operaciones. Hutchinson, quien anteriormente se desempeñó como Director de Clientes desde enero de 2022, supervisará las operaciones globales, incluyendo TI, seguridad de la información, estrategia y operaciones, mientras mantiene el liderazgo de los Servicios Globales al Cliente de Teradata.
Antes de unirse a Teradata en junio de 2021 como Vicepresidente Senior de Éxito del Cliente Mundial, Consultoría y Renovaciones, Hutchinson ocupó cargos en Verint como SVP y Director de Clientes y pasó casi 30 años en Oracle, sirviendo finalmente como Vicepresidente Global de Éxito del Cliente en América del Norte. Durante su mandato en Teradata, ha liderado con éxito iniciativas de experiencia del cliente, logrando mejoras notables en el Net Promoter Score, la retención y la expansión de casos de uso.
테라데이타 (NYSE: TDC)는 마이클 허친슨을 최고 운영 책임자로 임명했습니다. 허친슨은 2022년 1월부터 최고 고객 책임자로 재직해 왔으며, IT, 정보 보안, 전략 및 운영을 포함한 글로벌 운영을 감독하며 테라데이타 글로벌 고객 서비스의 리더십을 유지할 것입니다.
허친슨은 2021년 6월 테라데이타에 세계 고객 성공, 컨설팅 및 갱신의 수석 부사장으로 합류하기 전, Verint에서 SVP 및 최고 고객 책임자로 근무했으며, Oracle에서 거의 30년을 보냈고, 마지막에는 북미 고객 성공을 위한 글로벌 부사장으로 재직했습니다. 테라데이타에서의 재임 기간 동안 그는 고객 경험 이니셔티브를 성공적으로 이끌어내며, 넷 프로모터 점수, 유지율 및 사용 사례 확장에서 주목할 만한 개선을 달성했습니다.
Teradata (NYSE: TDC) a nommé Michael Hutchinson au poste de Directeur des opérations. Hutchinson, qui a précédemment occupé le poste de Directeur des clients depuis janvier 2022, supervisera les opérations mondiales, y compris l'informatique, la sécurité de l'information, la stratégie et les opérations, tout en maintenant la direction des Services clients mondiaux de Teradata.
Avant de rejoindre Teradata en juin 2021 en tant que Vice-président senior du succès client mondial, de la consultation et des renouvellements, Hutchinson a occupé des postes chez Verint en tant que SVP et Directeur des clients et a passé près de 30 ans chez Oracle, où il a finalement été Vice-président mondial du succès client pour l'Amérique du Nord. Pendant son mandat chez Teradata, il a réussi à diriger des initiatives d'expérience client, réalisant des améliorations notables dans le Net Promoter Score, la fidélisation et l'expansion des cas d'utilisation.
Teradata (NYSE: TDC) hat Michael Hutchinson zum Chief Operating Officer ernannt. Hutchinson, der zuvor seit Januar 2022 als Chief Customer Officer tätig war, wird die globalen Operationen einschließlich IT, Informationssicherheit, Strategie und Betrieb überwachen und gleichzeitig die Leitung der Teradata Global Customer Services beibehalten.
Bevor er im Juni 2021 zu Teradata als Senior Vice President für Worldwide Customer Success, Consulting und Renewals kam, hatte Hutchinson Positionen bei Verint als SVP und Chief Customer Officer inne und verbrachte fast 30 Jahre bei Oracle, wo er zuletzt als Global Vice President für Customer Success in Nordamerika tätig war. Während seiner Zeit bei Teradata hat er erfolgreich Initiativen zur Verbesserung der Kundenerfahrung geleitet und dabei bemerkenswerte Verbesserungen beim Net Promoter Score, der Kundenbindung und der Erweiterung von Anwendungsfällen erzielt.
- Appointment of experienced executive with proven track record in customer success
- Demonstrated success in improving Net Promoter Score and customer retention
- Strong operational background from Oracle and Verint
- None.
In his role as Chief Customer Officer of Teradata since January 2022, Hutchinson has successfully led the Company’s business unit that is chartered to drive optimal customer experiences and maximize customer value. Hutchinson joined Teradata in June 2021 as Senior Vice President of Worldwide Customer Success, Consulting and Renewals, and demonstrated proven success in defining the company’s global customer success strategy, maximizing customer value, and yielding world-class customer Net Promoter Score, retention, and use-case expansion. Over a distinguished career prior to Teradata, Hutchinson served as SVP & Chief Customer Officer at Verint and served at Oracle for nearly 30 years in numerous roles of increasing responsibility, culminating in Global Vice President, North America Customer Success.
“Mike has proven to be an outstanding leader, doubling down on our customer-first commitment and embodying a steadfast dedication to deliver outstanding customer outcomes and operational excellence,” said Steve McMillan, President and CEO of Teradata. “I am confident he is the right person to lead Teradata’s global operations as he brings a wealth of experience in operational execution and a strategic vision that aligns perfectly with our goal to deliver Trusted AI to customers.”
“I’m thrilled to take on this new role at Teradata as we continue to execute our strategy as the hybrid Trusted AI platform at scale,” said Hutchinson. “I look forward to working with these teams in driving continuous improvements and ensuring our customers can achieve game-changing insights and breakthrough outcomes from their data."
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MEDIA CONTACT
January Machold
january.machold@teradata.com
Source: Teradata Corporation
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