SoundThinking Introduces Generative AI-Powered Search Capabilities for CrimeTracer
SoundThinking (Nasdaq: SSTI) has announced the beta release of generative AI capabilities for its CrimeTracer law enforcement search engine. The new chatbot technology enables natural language processing for investigators to search and discover critical information across billions of records.
The AI-powered functionality, currently in beta testing with select agencies, will be available to all CrimeTracer customers this summer at no additional cost. CrimeTracer is presently used by approximately 2,100 law enforcement agencies nationwide, with users conducting millions of searches annually.
Key benefits include:
- Natural language queries replacing complex search syntax
- More comprehensive results across disparate data sources
- Increased efficiency in search formulation and analysis
- Democratized access to advanced search capabilities
SoundThinking (Nasdaq: SSTI) ha annunciato il rilascio in versione beta delle capacità di intelligenza artificiale generativa per il suo motore di ricerca per le forze dell'ordine CrimeTracer. La nuova tecnologia chatbot consente l'elaborazione del linguaggio naturale, permettendo agli investigatori di cercare e scoprire informazioni critiche tra miliardi di record.
La funzionalità basata sull'IA, attualmente in fase di test beta con alcune agenzie selezionate, sarà disponibile per tutti i clienti di CrimeTracer questa estate senza costi aggiuntivi. CrimeTracer è attualmente utilizzato da circa 2.100 agenzie di polizia a livello nazionale, con utenti che effettuano milioni di ricerche ogni anno.
I principali vantaggi includono:
- Query in linguaggio naturale che sostituiscono la sintassi di ricerca complessa
- Risultati più completi provenienti da fonti di dati disparate
- Maggiore efficienza nella formulazione e nell'analisi delle ricerche
- Accesso democratizzato a funzionalità di ricerca avanzate
SoundThinking (Nasdaq: SSTI) ha anunciado el lanzamiento beta de capacidades de inteligencia artificial generativa para su motor de búsqueda para fuerzas del orden CrimeTracer. La nueva tecnología de chatbot permite el procesamiento de lenguaje natural para que los investigadores puedan buscar y descubrir información crítica entre miles de millones de registros.
La funcionalidad impulsada por IA, actualmente en prueba beta con agencias selectas, estará disponible para todos los clientes de CrimeTracer este verano sin costo adicional. CrimeTracer es utilizado actualmente por aproximadamente 2.100 agencias de seguridad a nivel nacional, con usuarios que realizan millones de búsquedas anualmente.
Los beneficios clave incluyen:
- Consultas en lenguaje natural que reemplazan la sintaxis compleja de búsqueda
- Resultados más completos a través de fuentes de datos diversas
- Mayor eficiencia en la formulación y el análisis de búsquedas
- Acceso democratizado a capacidades avanzadas de búsqueda
SoundThinking (나스닥: SSTI)가 자사의 법집행 기관용 검색 엔진 CrimeTracer에 대한 생성형 AI 기능 베타 버전을 발표했습니다. 새로운 챗봇 기술은 수사관들이 자연어 처리 기능을 활용해 수십억 건의 기록에서 중요한 정보를 검색하고 발견할 수 있도록 합니다.
현재 일부 선정된 기관과 함께 베타 테스트 중인 AI 기반 기능은 올여름 추가 비용 없이 모든 CrimeTracer 고객에게 제공될 예정입니다. CrimeTracer는 현재 전국 약 2,100개의 법집행 기관에서 사용 중이며, 이용자들은 매년 수백만 건의 검색을 수행하고 있습니다.
주요 이점은 다음과 같습니다:
- 복잡한 검색 구문 대신 자연어 쿼리 사용
- 다양한 데이터 출처에서 더 포괄적인 결과 제공
- 검색 작성 및 분석의 효율성 향상
- 고급 검색 기능에 대한 민주화된 접근
SoundThinking (Nasdaq : SSTI) a annoncé la version bêta de ses capacités d'IA générative pour son moteur de recherche destiné aux forces de l'ordre, CrimeTracer. Cette nouvelle technologie de chatbot permet le traitement du langage naturel, offrant aux enquêteurs la possibilité de rechercher et de découvrir des informations cruciales parmi des milliards de dossiers.
Cette fonctionnalité alimentée par l'IA, actuellement en phase de test bêta avec certaines agences sélectionnées, sera disponible pour tous les clients de CrimeTracer cet été sans coût supplémentaire. CrimeTracer est actuellement utilisé par environ 2 100 agences de maintien de l'ordre à travers le pays, avec des utilisateurs réalisant des millions de recherches chaque année.
Les principaux avantages comprennent :
- Des requêtes en langage naturel remplaçant la syntaxe de recherche complexe
- Des résultats plus complets provenant de sources de données disparates
- Une efficacité accrue dans la formulation et l'analyse des recherches
- Un accès démocratisé aux fonctionnalités avancées de recherche
SoundThinking (Nasdaq: SSTI) hat die Beta-Version generativer KI-Funktionen für seine CrimeTracer-Suchmaschine für Strafverfolgungsbehörden angekündigt. Die neue Chatbot-Technologie ermöglicht die Verarbeitung natürlicher Sprache, sodass Ermittler kritische Informationen aus Milliarden von Datensätzen suchen und finden können.
Die KI-gestützte Funktionalität befindet sich derzeit im Beta-Test mit ausgewählten Behörden und wird diesen Sommer allen CrimeTracer-Kunden ohne zusätzliche Kosten zur Verfügung stehen. CrimeTracer wird derzeit von etwa 2.100 Strafverfolgungsbehörden landesweit genutzt, deren Nutzer jährlich Millionen von Suchanfragen durchführen.
Die wichtigsten Vorteile umfassen:
- Abfragen in natürlicher Sprache ersetzen komplexe Suchsyntax
- Umfassendere Ergebnisse aus unterschiedlichen Datenquellen
- Erhöhte Effizienz bei der Formulierung und Analyse von Suchanfragen
- Demokratisierter Zugang zu fortschrittlichen Suchfunktionen
- Integration of generative AI technology at no additional cost to customers
- Large existing customer base of 2,100 law enforcement agencies
- Potential for AI technology expansion across other product lines
- Enhanced product capabilities that streamline investigative workflows
- Product still in beta testing phase with availability
- Forward-looking statements indicate risks in successful implementation and market adoption
- Potential challenges with government contracting and funding dependencies
Insights
SoundThinking's generative AI for CrimeTracer modernizes law enforcement search capabilities but offers unclear immediate financial impact.
SoundThinking's integration of generative AI into CrimeTracer represents a strategic technological pivot that transcends mere feature addition. The company's declaration that "AI is the new UI" signals a fundamental rethinking of how law enforcement interacts with investigative data. This natural language processing implementation eliminates complex search syntax barriers that typically limit advanced investigative techniques to specialized analysts.
The architectural approach is particularly noteworthy - developing a technology framework they plan to extend across their SafetySmart platform, creating potential for significant ecosystem synergies. This suggests a cohesive AI strategy rather than isolated product enhancements.
While offered at no additional cost to their 2,100 agency customer base, the technology addresses critical friction points in criminal investigations: making vast datasets more accessible, surfacing non-obvious connections across disparate data sources, and reducing technical expertise requirements for complex searches. The methodical beta testing approach demonstrates appropriate caution before full deployment to a sensitive market segment.
The implementation prioritizes responsible AI principles including data privacy and transparency - essential considerations given the sensitive nature of law enforcement data. This represents SoundThinking's first direct user-facing AI implementation, marking an important evolution in how they apply artificial intelligence beyond their previous backend applications.
The summer 2025 general availability timeline provides a reasonable window for refinement based on beta feedback, while their existing scale (millions of searches annually through the platform) provides substantial real-world training opportunities for their AI system.
SSTI's AI-powered CrimeTracer enhances investigative capabilities for 2,100 law enforcement agencies but lacks clear revenue impact.
SoundThinking's generative AI enhancement to CrimeTracer addresses a critical operational bottleneck for law enforcement: rapidly extracting actionable intelligence from massive datasets during time-sensitive investigations. With approximately 2,100 agencies already using the platform and conducting millions of searches annually, the company has leveraged its substantial installed base to deploy this capability where it can have immediate operational impact.
The testimonial from East Palo Alto PD highlights the practical value proposition: surfacing "hard-to-find connections between people, addresses and vehicles" - precisely the type of relationship-mapping that accelerates complex investigations. By simplifying these discoveries through conversational interfaces, the technology effectively democratizes investigative capabilities beyond specialized analysts to frontline officers.
The decision to offer this enhancement at no additional cost suggests prioritization of customer retention and platform adoption rather than immediate revenue generation. For public safety agencies operating under fixed budgets, this approach removes financial barriers to adoption while potentially increasing platform stickiness.
For agencies facing chronic staffing challenges and increasing case complexity, technology that reduces administrative burden while accelerating investigations addresses pressing operational needs. SoundThinking's focus on making their existing data repository more accessible and actionable represents a strategic extraction of additional value from their established market position.
The beta testing approach with select agencies demonstrates appropriate caution in deploying AI technology in critical public safety applications. The planned summer release timeline allows for necessary refinement based on real-world usage before full deployment across their customer base.
Summary: SoundThinking expands its AI offerings with the introduction of generative AI chatbot technology in CrimeTracer, enabling law enforcement to quickly find critical investigative information through natural language queries
FREMONT, Calif., April 24, 2025 (GLOBE NEWSWIRE) -- SoundThinking, Inc. (Nasdaq: SSTI), a leading public safety technology provider, today announced the beta release of generative artificial intelligence (AI) capabilities for CrimeTracer™, the company's advanced search engine for law enforcement investigations. This enhancement enables investigators to use natural language processing to search for and discover critical information and leads helping to significantly streamline investigative workflows.
The AI-powered functionality allows users to interact with CrimeTracer through conversational queries, eliminating complex search syntax and helping officers quickly find connections across billions of records. Currently in beta testing with select agencies, the new feature is expected to be generally available to all CrimeTracer customers this summer at no additional cost.
"AI is the new UI and we're bringing it to CrimeTracer, the most data-rich product in our SafetySmart™ platform," said Sam Klepper, Senior Vice President, Product and Corporate Development at SoundThinking. "CrimeTracer is the leading law enforcement search engine and helps officers find leads in their investigations. We think AI-driven chatbots are a better way for busy officers to get the data they need more quickly and easily. After testing this with investigators, crime analysts and command staff using CrimeTracer, we intend to use the same technology framework to deploy similar functionality to other products in our suite."
CrimeTracer is currently used by approximately 2,100 law enforcement agencies nationwide, with users conducting millions of searches annually to support investigations. The addition of generative AI technology represents a significant advancement in making this vast data repository more accessible and actionable for frontline officers and investigators.
"We’ve been testing CrimeTracer’s new AI chatbot, and it’s already showing strong potential to give us faster and easier access to the vast amount of crime data it has available across our jurisdiction and surrounding areas,” said Jason Peardon, Investigator for East Palo Alto, CA Police Department. “It’s helping us surface hard-to-find connections between people, addresses and vehicles—insights that often move our cases forward. We’re excited to see AI being applied in a way that directly supports our investigations, and this approach looks very promising.”
While SoundThinking has previously incorporated AI and machine learning technology in its operations, this release marks the first time these capabilities are directly visible in the user interface. The implementation has been developed with a focus on responsible AI principles, including data privacy, accuracy and transparency.
Key benefits of the new AI search capabilities include:
- Natural Language Queries: Officers can ask questions using everyday language rather than technical search syntax.
- More Comprehensive Results: Identify connections across disparate data sources that might otherwise be missed.
- Increased Efficiency: Reduce time spent formulating searches and analyzing results.
- Democratized Access: Facilitate advanced search capabilities accessible to all officers, not just specialized analysts.
To learn more about SoundThinking's AI-powered CrimeTracer and the SafetySmart platform, please visit www.SoundThinking.com.
Forward-Looking Statements
This press release contains "forward-looking statements" within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995, including but not limited to statements regarding our expectations for the availability of AI capabilities for all CrimeTracer customers this summer and using the same technology framework to deploy similar AI functionality to other products in our suite. Words such as "expect," "anticipate," "should," "believe," "target," "project," "goals," "estimate," "potential," "predict," "may," "will," "could," "intend," or variations of these terms or the negative of these terms and similar expressions are intended to identify these forward-looking statements. Forward-looking statements are subject to a number of risks and uncertainties, many of which involve factors or circumstances that are beyond our control. Our actual results could differ materially from those stated or implied in forward-looking statements due to a number of factors, including but not limited to: our ability to successfully negotiate and execute contracts with new and existing customers in a timely manner, if at all; our ability to maintain and increase sales, including sales of our newer product lines; the availability of funding for our customers to purchase our solutions; the complexity, expense and time associated with contracting with government entities; our ability to maintain and expand coverage of existing public safety customer accounts and further penetrate the public safety market; the potential effects of negative publicity; our ability to sell our solutions into international and other new markets; the lengthy sales cycle for our solutions; changes in federal funding available to support local law enforcement; our ability to deploy and deliver our solutions; our ability to maintain and enhance our brand; and our ability to address the business and other impacts and uncertainties associated with macroeconomic factors, as well as other risk factors included in our most recent annual report on Form 10-K and other SEC filings. These forward-looking statements are made as of the date of this press release and are based on current expectations, estimates, forecasts and projections as well as the beliefs and assumptions of management. Except as required by law, we undertake no duty or obligation to update any forward-looking statements contained in this press release as a result of new information, future events or changes in expectations.
About SoundThinking
SoundThinking, Inc. (Nasdaq: SSTI) is a leading public safety technology company that delivers AI- and data-driven solutions for law enforcement, civic leadership, and security professionals. SoundThinking is trusted by more than 300 customers and has worked with approximately 2,100 agencies to drive more efficient, effective, and equitable public safety outcomes. The company’s SafetySmart™ platform includes ShotSpotter®, the leading acoustic gunshot detection system; CrimeTracer, the leading law enforcement search engine; CaseBuilder™, a one-stop investigation management system; ResourceRouter™, software that directs patrol and community anti-violence resources to help maximize their impact; SafePointe®, an AI-based weapons detection system; and PlateRanger™ powered by Rekor®, a leading ALPR solution. SoundThinking has been designated a Great Place to Work® Company.
Company Contact:
Jerome Filip, PR Manager
SoundThinking, Inc.
+1 (510) 203-0934
jfilip@soundthinking.com
Investor Relations Contact:
Ankit Hira
Solebury Strategic Communications for SoundThinking, Inc.
+1 (203) 546-0444
ahira@soleburystrat.com
FAQ
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