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Sprout Social, Inc. (NASDAQ: SPT) is a global leader in social media management and analytics software. The company offers a cloud-based platform that unifies social messaging, data, and workflows into a single system of record, intelligence, and action. This allows brands to find, form, and deepen connections with their social audiences.
Sprout Social generates the majority of its revenue from software subscriptions, serving over 30,000 brands worldwide. Their intuitive platform provides comprehensive publishing and engagement functionality, customer care, influencer marketing, advocacy, and AI-powered business intelligence. Sprout’s software is compatible with all major social media networks and digital platforms.
One of the company's notable achievements is the creation of The Arboretum, a community platform that fosters industry connection and mentorship. Recently, Sprout Social introduced a mentorship program within The Arboretum, which has quickly grown to over 10,000 members. This initiative supports marketing and social media professionals by providing opportunities to expand their professional brands, optimize Sprout’s platform, and stay competitive in a fast-paced industry.
Sprout Social has received significant recognition, including being named the #1 Best Software Product by G2's 2024 Best Software Award. The company's recent launch of enhanced AI and automation features aims to improve social strategies and deepen customer connections, addressing challenges in content creation, reporting, and social care.
Financially, Sprout Social is focused on achieving durable, efficient growth. With a recent leadership transition appointing Ryan Barretto as the new CEO, the company aims to scale its business to $1 billion and beyond. This strategic leadership change is expected to drive future growth and innovation.
Sprout Social continues to leverage its social media profiles and investor relations website to communicate material information to investors and the marketplace. For the latest updates, visit sproutsocial.com.
Sprout Social has launched The Arboretum, a new community platform for social media and marketing professionals, aimed at fostering connections and facilitating knowledge sharing. Set to empower members to meet industry challenges and enhance their careers, the platform is free for all marketers. Participants can engage with peers, gain access to exclusive events featuring industry leaders, and receive insights on current trends in social strategy. Sprout customers joining the community will benefit from early product previews and direct feedback opportunities with the Sprout product team. By connecting professionals across various sectors, The Arboretum intends to become a hub for networking, mentorship, and career development.
Sprout Social announced a Total Economic Impact™ study revealing that its customers achieved a remarkable 233% ROI and a net present value (NPV) of $1.3 million over three years, with a payback period of less than six months. The study, conducted by Forrester Consulting, highlights how Sprout Social improves productivity while reducing costs through its social media management tools.
Key findings include: $973K in productivity efficiencies, an 85% increase in organic reach saving $233K in paid media, and a 92% improvement in customer service efficiency. These results illustrate the platform's ability to streamline social strategies and significantly cut reliance on paid advertising, enabling brands to connect better with their customers.
Sprout Social, a leading provider of social media management software, announced on April 10, 2023, an array of new AI features designed to enhance its platform. Integrating OpenAI's GPT model with its proprietary machine learning capabilities, these features will improve functionalities in listening, publishing, customer care, and advocacy. The enhancements also include the introduction of Smart Query Suggestions, currently in beta, aimed at optimizing insights in social media engagement. By incorporating advanced sentiment analysis from its recent acquisition of Repustate, Sprout aims to empower brands to realize greater business impact from social media efforts. CEO Justyn Howard emphasized the importance of delivering tailored AI solutions to meet the evolving needs of customers, ultimately aiming to unlock higher returns on investment from their social strategies.
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