Splunk Appoints Toni Pavlovich as Chief Customer Officer
Splunk Inc. (NASDAQ: SPLK) has appointed Toni Pavlovich as the new Chief Customer Officer (CCO), effective immediately. Reporting to President and CEO Gary Steele, Pavlovich will enhance customer experience and advocate for a customer-centric culture within the company. With over 30 years of experience, she has been with Splunk since 2017, most recently leading the Global Professional Services team. Her appointment comes as the company aims to deepen customer engagement and accelerate customer time-to-value. Prior to Splunk, Pavlovich held significant roles at Veritas Technologies and Symantec, where she was recognized for her service excellence. This strategic leadership change aligns with Splunk's mission to deliver unmatched customer value and operational resilience.
- Toni Pavlovich brings over 30 years of experience, potentially enhancing strategic customer relationships.
- Her leadership is expected to improve customer engagement and accelerate service delivery.
- None.
Splunk Appoints Toni Pavlovich as Chief Customer Officer (Photo: Business Wire)
With over 30 years of experience, Pavlovich joined Splunk in 2017 and most recently led its Global Professional Services organization where she built a high-performance team that supports Splunk’s growing customer base. She has also led Customer Success Management, Services Sales, Technical Enablement,
“Splunk is mission critical for the world’s largest and most innovative organizations and Toni’s proven transformational leadership will help us continue to deepen our focus on customer engagement,” said Steele. “As our Chief Customer Officer and a passionate Splunker, Toni is known for her purposeful approach and commitment to ensuring the best possible experience for our customers. We look forward to her leadership as we accelerate customer time-to-value and drive digital resilience throughout the customer journey.”
Prior to joining Splunk, she was Vice President of Global Business Critical Services and Vice President of Technical Sales and Professional Services for Veritas Technologies. Before that, Pavlovich spent 11 years at Symantec in strategic leadership roles driving delivery excellence in Technical Sales and Professional Services and transforming Global Support, resulting in recognition by the
“Thousands of Splunk customers trust our exceptional always-on customer success, professional services and education teams—and I’m incredibly proud to lead Splunkers as we deliver unmatched customer value,” said Pavlovich. “We are dedicated to proactively achieving customer outcomes by tailoring each approach to scale with their needs across security and observability. It is an honor to partner with organizations worldwide as they build resilience with Splunk to adapt, respond and recover from disruptions, threats and attacks faster and more efficiently.”
For additional information on Splunk’s customer success approach, please visit: https://www.splunk.com/en_us/customer-success.html.
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